marshall speaker won't connect to Bluetooth

Are you dealing with the situation that a Marshall speaker won’t connect to Bluetooth?

In such a situation, you must thoroughly investigate everything associated with Bluetooth connectivity.

The first thing to solve a Marshall speaker not connecting via Bluetooth is ensuring that the distance between devices is correct and that they have a compatible Bluetooth standard. Next, ensure there is enough battery to feed the devices’ connection, or try restarting the devices, resetting the speaker, and updating its firmware.

You can see plenty of methods to get your speaker back to work. In that case, you can be very confident one of them will do the trick for you.

Marshall Speaker Won’t Connect To Bluetooth – Reasons

your marshall speaker wont connect

Is your Marshall Bluetooth speaker not working? The trouble with Bluetooth is a fairly common issue nowadays, so finding out what is happening and fixing it is straightforward.

While Bluetooth is very convenient since it helps us get rid of a few cables, it can also fail depending on some factors: devices’ firmware, interference, battery issues, etc.

So when we talk about the Marshall speaker’s Bluetooth, here are the most common known situations:

✅ Too Much Distance

Bluetooth is meant to work in a range of up to 30 feet. If you try to connect in the range’s edge, both devices might have difficulty establishing a connection.

Standard Incompatibility

the standard compatibility

Most Marshall speakers use Bluetooth 4.0, meaning they won’t connect with a device with an older Bluetooth standard.


Bluetooth devices sometimes catch interference from other Bluetooth connections or other sorts of wireless frequencies.

Low Battery

Either your Marshall portable speaker or the device you are trying to connect doesn’t have enough battery, messing with the Bluetooth capability.

Outdated Firmware

Outdated firmware might make Bluetooth connection difficult or even impossible.

Best Solutions For Marshall Speakers Bluetooth Issues

the best solution for marshall speakers

Knowing the probable causes is very important, but most necessary is being able to solve those problems.

So that is what we will do next.

We recommend testing each solution to see if it aligns with whatever you are facing.

Solution #1: Adjust The Distance

Marshall wireless speakers are marvelous because you can place them away from power outlets. 

However, you must ensure the devices are close to each other when pairing the first time and connecting every other time.

Not only that, but it is necessary to eliminate interference from other objects too. 

So here are a few guidelines to help you connect with the Marshall speaker successfully:

  • Although the range can be up to 30 feet, try not to position on the range’s edge;
  • Don’t put too many objects between devices;
  • Don’t try to connect when there is a wall between devices, as that will make it hard for Bluetooth searching;

Solution #2: Check Your Device’s Bluetooth Standard

check the device bluetooth standard

Although we know this will hardly be the case, you must ensure you use devices with compatible Bluetooth standards.

In case you don’t know, the latest Bluetooth standard is 5.0, and it is backward-compatible with 4.0, 4.1, and 4.2.

So suppose you have devices with Bluetooth 5.0 and Bluetooth 3.0. They won’t work together.

Speaking bluntly, it is very hard you will have a device with the 3.0 standard in your hands.

That might only happen if you are handling a device released before 2010 (because Bluetooth 4.0 was released in June 2010).

Note: So if you are into retro PCs or other stuff released before 2010, Bluetooth connectivity with a very recent Marshall speaker won't be possible. 

Solution #3: Check The Battery

check the battery

When we mean you must “check the battery,” that goes for the Marshall speaker and the other device you want to connect.

It is very common for Bluetooth not to function correctly when the device doesn’t have enough power.

After all, Bluetooth itself will drain power from the speaker, so it needs a minimum of 20-30 percent of battery when connecting. 

Ensure Minimum/Full Battery

The best to do is to ensure the Marshall speaker is fully charged:

  1. Plug the Marshall speaker for charging
  2. A red or orange LED will light up while charging (depending on the model)
  3. Once the charging is done, the LED will turn green
  4. Unplug the speaker
Note: Using a wireless Marshall speaker while charging is not recommended. That can damage its battery and lower the speaker's expected lifespan.

Solution #4: Restart Your Phone/Device

restart the device

Suppose the solutions above can’t solve the problem. In that case, there is still one easy solution before moving to the harder solutions below. 

You can simply restart your phone, tablet, or computer. However, sometimes the Bluetooth issue is on them.

That can be especially true on some computer OS, such as Windows.

How To Restart Your Computer

Restarting your computer is easy:

  1. On Windows, click on the Windows logo/On MacOS, click on the Apple icon;
  2. Find the “Restart” option
  3. Click on it 
  4. The restart might take up to a few minutes

The duration of the restart process will depend on how fast your CPU is and how many processes the computer has to close and open every time you turn it off and on again.

How To Restart Your Android Phone

restart the android phones

Restarting an Android phone is very straightforward:

  1. Hold the power button for a while
  2. Tap on “Restart“/” Reboot
  3. The phone will automatically restart

How To Restart Your iPhone

iPhone restarting process will vary depending on the model.

iPhone 8 and older can restart like this:

  1. Hold the side button
  2. Drag the on-screen slider to turn off
  3. Hold that same button again until the Apple logo shows up

And here is the procedure for iPhone X and newer:

  1. Hold the side button and either volume button
  2. Drag the on-screen slider to turn off
  3. Hold that same button again until the Apple logo shows up

Solution #5: Update The Speaker’s Firmware

update the speaker firmware

The firmware is what makes the speaker work the way it does. Usually, developers release updates to enhance how the speaker uses all its tools, including hardware.

When the firmware is outdated, it might impact the device’s functions negatively.

Depending on the model you have, the firmware installation will differ. For example, Marshall’s Wi-Fi models will always install updates automatically if they are connected to the internet.

Update Via Computer

Bluetooth models that don’t connect to the internet might be updated through a computer or the app.

However, the app requires functioning Bluetooth, which is the issue you are trying to solve.

Here is how you can use a computer to update your Marshall speaker:

  1. Check the Marshall website for a firmware update;
  2. Download the update and save it to your device;
  3. Put the speaker into pairing mode;
  4. Connect your speaker to your computer using a USB cable;
  5. Launch the firmware update tool;
  6. Select your speaker model from the list;
  7. Follow the instructions provided by the firmware update tool;
  8. The update process may take several minutes to complete.

At this stage, do not disconnect or switch off the speaker. Only use the speaker once the update has been completed.

Note: Once the update is complete, disconnect the speaker from your computer and turn it on. Next, try to see if the Bluetooth function is working correctly.

Solution #6: Reset The Speaker

reset speaker

The last solution to get your Marshall Speaker’s Bluetooth back to work is resetting it.

The most common way of resetting them is this:

  1. Turn off the speaker
  2. Press and hold the Bluetooth button
  3. Release the Bluetooth button when the light starts flashing rapidly

Now you must also do a few steps on your phone:

  1. On your smartphone (or any other device), find the Bluetooth settings 
  2. Find the list of paired devices
  3. Look for your Marshall speaker 
  4. Select “Forget”/”Remove”

Factory Reset

If the first type of resetting method doesn’t work, you can also resort to a factory reset:

  1. Hold both the “Single/Muti mode” button and the “Source” knob for 7 seconds;
  2. “Single” and “Multi-mode” indicators will light up
  3. The speaker is already reset

What We Learned

Are you wondering what to do when the Marshall speaker won’t connect to Bluetooth?

The guide above provides all the solutions you can apply to get your Bluetooth connection back in a few minutes.

If none of them work, you must contact Marshall or a certified technician.

Nicole B