lg tv disconnects from wifi

If your LG TV disconnects from Wifi, we can assure you that after reading this post, you will most likely get rid of the issue.

Here we will discuss what might cause Wifi loss on your LG TV and what you could do to permanently resolve the problem.

It is common for such problems to be discussed in LG communities and in that regard, we have extracted some proven methods you can apply that are proven to work.

One of the few ways to stop the annoying Wifi loss on your LG TV is to check if the network is bad. If the connection that is supplying your LG TV is not strong enough, Wi-Fi disconnects could occur.

Another thing you can try is to use a wired connection instead of Wifi. This way you will never experience Wifi loss issues related to a wireless connection.

Next, we will start troubleshooting the issue using a few methods and hopefully get your LG TV Wifi working again.

Why Does LG Smart TV Disconnects from Wifi?

As we have mentioned above, this issue could be based on an improper connection and configuration of your network.

We recommend applying our methods in the order they are listed below to tighten the circle of possible issues step-by-step and hopefully resolve it in the end.

Method #1 Check Internet Connection

If your LG TV is occasionally disconnecting you from the Wifi, troubleshooting your internet connection wields a great chance of resolving the problem.

One of the first and most essential things to do in such situations is a router restart.

This method is proven to work with temporal issues that disturb the functionality of your Wifi.

Down below are the three most essential approaches when it comes to identifying issues with your network reliability.

Restart Router

Your first step in troubleshooting your Wifi issues is to perform a clean restart on your modem/router.

To perform a restart, you must first turn off your router and wait for a few minutes.

Then unplug the power cable and wait a few minutes again. Plug it back in and see if the issue persists.

Use Wired Connection

It is known that Wifi connections could be bad at some point and wiring your network will definitely increase the functionality of your internet network.

Grab the ethernet cable and connect the router with your LG TV directly.

This way the connection will be times more effective and if the issue is related to your Wifi, well now you will know for certain.

Move The Router Closer To Your LG TV

If your network is better when using the ethernet cable instead of your Wifi, then here is how to fasten your Wifi.

It is known that a lengthy connection could be inappropriate at some point and closing the distance between them might get the issue resolved.

If your router is not close enough to your device, your LG TV disconnects from WIfi when turned off.

In that regard make sure to position your router correctly (closer to your TV) and check the network performance.

Method #2 Restart Your LG TV

restart your lg tv

It is well-known that Wifi disconnect could occur if the boot of your device was inappropriate and, in that regard, we recommend performing a restart on your LG TV.

A fresh boot might get your Wifi going and resolve any problems related to the connectivity features of your TV itself.

The first step is to turn off your LG TV using the remote and letting it cool down for a few minutes.

Then, unplug the power cable from the power outlet and wait for at least 5 minutes. Next, simply plug the power cable back in and see if the issue persists.

If your LG TV still disconnects from the Wifi, feel free to proceed with our next method that will introduce you to how to grant your LG TV Full Access.

Method #3 Allow Full Access

If you had recently connected your LG TV to a network, but you didn’t grant full access, every time you turn off your LG TV it will disconnect from the Wifi itself.

As we have mentioned, this issue could only occur when your LG TV is off and you won’t be able to observe it when your device is running.

The thing is that your LG TV is a guest to this connection and not granting full access till the end of the run time, the TV will disconnect automatically from the network.

Luckily for you, this issue could be resolved very quickly. All you have to do is simply access your LG TV’s connectivity options and check if it is granted full access to this connection.

Method #4 Update Your LG TV

Another reason that could cause Wifi loss is old firmware.

For instance, if your LG TV OS hasn’t been updated for a long time and cannot support your Wifi connection, a frequent disconnect will occur.

To update your LG TV, follow the steps, we have provided down below.

  • Press the Home/Start button on your LG TV remote
  • Press Settings located on the bottom-left
  • From the Settings, select the Others tab
  • Next, choose Software Update, and click on the Check Update button

Then, you will have to wait for a while depending on your LG TV’s performance in order to see if there are new firmware updates available.

If there are, make sure to download and install them in order to resolve the issue where LG TV is disconnecting from Wifi.

Method #5 Switch the Location of Your LG TV

It is known that Wifi issues could be refreshed by quickly switching the location of your LG smart TV.

This could be performed by configuring your general settings which you could learn more about in the steps we have provided below.

  • Access your TV’s Settings
  • Scroll down to the General tab and click OK
  • Click on the LG Services Country option
  • Change your Location to any option you want to try
  • Then, wait for your TV to restart and select your Original Location once again


Swapping your location might cause inconvenience in some apps within your LG TV and you would probably have to accept the User License Agreement once again.

Then, simply pair up your TV with the corresponding Wifi connection and see if the issue persists.

LG TV Disconnects from The Wifi Issue Still There?

If none of the above mentioned methods seem to resolve your situation, sadly we need to inform you that this issue might be hardware-based.

In other words, more drastic measures will be required to resolve this problem.

Your first step is to make sure your modem router isn’t faulty. For instance, see if this issue occurs in other devices except for your smart LG TV.

This way you will be able to figure out whether to buy a new hardware component for a network or not.

Next, we recommend contacting the manufacturer of your LG TV so you can tighten the circle of possible issues enough to find which hardware part is faulty.

This way, you could get some proven recommendations related specifically to your LG TV and with a little luck, the issue will be found and resolved.

If not, at least now you will know for certain what is going on.

Bottom Line

We hope that now you know why LG TV disconnects from Wifi and you can easily troubleshoot it.

After all the issue could be related to a minor problem that we could not identify in this post and maybe the customer service will.

If you are experiencing any other issue related to LG TV, make sure to check our technical blog specializing in solutions.

Read Next: How to fix sound delay on LG TV?

Nicole B