how to fix black screen on element tv

If you are wondering how to fix black screen on Element TV, you have come to the right place. In this post, we are going to discuss the randomly appearing black screen issues on Element TV and how to prevent the issue from happening in the future.

We will also assist you throughout the troubleshooting methods in the post by providing you with helpful tips and recommendations.

Whether you’re seeing a black or blue screen, it most certainly means that there is no signal to your Element TV. To resolve the issue, you will need to inspect and hopefully troubleshoot several things including the power supply to your TV and the integrated OS.

Later in the post, we will dive into details and provide you with everything you need to know in order to get your Element TV working again.

Without further ado let’s find out the fastest way to get rid of your problem.

How to Fix Black Screen on Element TV – Best Methods

fix black screen on element tv

We will now introduce several troubleshooting methods that are proven to work by people with the same issue as you. Keep in mind that the goal of these methods is to quickly identify the problem and resolve it.

In that regard, we recommend applying the methods in the order they are listed below so you can save yourself efforts in unnecessary troubleshooting.


Upon successfully applying a method, try turning on your TV to check if the screen is fixed.

Method #1 – Restart Your Element TV

The very first measure you should take is to perform a restart of your Element TV. This will reboot all services and most likely resolve your black screen issue.

To perform a firm restart of your TV simply follow the steps below:

  • Plug out the power cable out of the outlet
  • Wait for about 3-4 minutes before plugging the cable back in
  • Turn the TV on
  • Check if your issue is still there

The easiest way to check if your Element TV screen is working after the restart is to check one of the cable channels.

If not, you can simply try to navigate throughout the menu. Does your issue still persist?

If yes, feel free to proceed with our next method.

Method #2 – Factory Reset Your TV

By performing a factory reset, you will most likely get rid of any Element TV screen problems and also resolve any issues that were there all this time.

The best part of performing a factory reset is the fact that it is possible without the need for the TV screen.


Keep in mind that by performing a factory reset, all your personal configurations will be permanently lost.

If your Element TV screen is not working at this point, there is no actual way to take a last look at your settings.

Knowing all that here is how to perform a factory reset on Element TV:

  • Find the pinhole, located on the back of your TV
  • Take a sharp object such as a pencil
  • Press and hold the button inside the pinhole for at least 50 seconds for the TV to reset
  • You’re done!

Upon holding the button in the pinhole, you will notice that your Element TV restarts. At this point, it can take up to 5 minutes for the TV to turn on, but once online it will be reset to default settings.

If this method resolved your issue, then we can conclude that the problem was somewhere in the TV OS. If not and the issue is still there, please proceed with our next step.

Method #3 Plug Out All Inputs

It is highly likely for a certain input to cause your Element smart TV screen problems. We recommend getting rid of all inputs such as (HDMI, AV-IN and etc..).

Once there are no inputs, go back to method #1 and restart your TV.


Additionally, if you are using any 3rd party remote application or any screen sharing service, regardless if it is on your phone or PC, remove it now to ensure no interference.

Once back on, check if your Element TV screen is working and if not, feel free to proceed.

Method #4 Check Connection

If your Element TV remains unresponsive, ensure that the power supply is actually delivering current. You can simply try the power outlet and if possible, test the cable itself.

If you have a spare power cable it would be great as you will be able to easily identify if it is causing the issue.

Method #5 Contact Support

If nothing manages to get your Element TV screen working again, we recommend getting in touch with the dedicated customer service.

They will most likely carry you through a long list of troubleshooting steps, most of which are similar to ours, and hopefully, they will have more success.

Make sure to stick around as next we will discuss possible causes that you might experience and if there is a way to solve them.

Possible Element TV Screen Problems

element tv screen problems

So, if you have tried the methods above and they were unable to resolve your Element TV issue, we are sorry to inform you that there is nothing more you can do at home if you are not a techy person.

Here we will list and describe some possible causes for your screen issues so you can get a better understanding of what you’re dealing with.

TV Panel Issues

There is a chance that your TV panel is broken or damaged. If your Element TV has been exposed to a hit, water, or power surge recently, you might have a faulty hardware part.

Unfortunately, TV panel issues can be addressed by a technician, so if this is your case, a repair would be your only way to go.

Backlight Issues

LCD screen TVs are using a backlight to illuminate the picture on your screen. If the backlight is having any issues, you won’t be able to see anything on your Element TV screen.

If you have a warranty, it does cover backlight issues, so we recommend checking on that.

If your warranty is long gone, the recommendation here is to seek professional help, as fixing the backlight of your TV requires deep understanding.

Power Cable Issues

As we mentioned earlier, the power cable could be the whole reason why your Element TV screen goes black randomly.

Even though it is a really small cause, it could be really hard to identify, and because of this, people went too far before realizing that the whole issue was caused because of the cable.

So, if you are going to troubleshoot your Element TV, whether it is at home or with a professional, we recommend addressing the power cable first.

TV Power Board Issues

You can easily find out if the issue you’re experiencing is related to your TV’s power board.

Considering that the board is responsible for the workflow of almost everything else in the TV’s hardware you won’t be able to have sound nor video.

Another sign of a faulty power board would be no response from the Element TV on performing a restart or power reset.

Troubleshooting your power board is a really complicated task, so again, seeking professional help is recommended.

Bottom Line

We hope that we were able to illustrate most of the possible causes and all possible solutions.

However, the answer to the question “how do you fix a black screen on an Element TV?” remains different for each customer considering the wide range of issues that could cause screen issues.

In that regard, we hope that you have found the solution to your Element TV issue and if you are interested in more technical solution content, our blog certainly has something for you to enjoy reading.

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Nicole B