You are here, so you are probably subscribed to it, and you want to know how to cancel EPIX on Roku. Although EPIX gives you access to thousands of content, Roku has many free available channels.
Thus, you may eventually want to cancel the subscription. You can do this in two ways.
If you wish to cancel your EPIX or EPIX NOW service, you may cancel it directly from the Roku Channel Store. From your device, press the Options button and select Manage Subscription. Then, select Cancel Subscription. You can also go to their Contact Us page and send a cancellation request.
Let us learn the correct cancellation steps in detail!
EPIX vs EPIX NOW?
Before we talk about canceling your subscription, first, you must know that EPIX and EPIX NOW resemble two different aspects.
EPIX is a US based cable and satellite TV network that consists of recent and older motion pictures, original TV series, documentaries, comedy specials, and even music.
On the other hand, EPIX NOW is a dedicated streaming mode of EPIX that lets you watch your favorite content without using your cable TV.
When canceling your EPIX subscription, your main concern is you need to do it where you signed up.
If you signed up using a Roku account, you would have to cancel it through there.
There are several ways to sign up on Roku. You can do it directly from the Roku player or on a computer.
Canceling your EPIX subscription via your Roku is a straightforward process. You can actually do it on the Roku Channels List.
Here are the steps you need to take to do that:
- Press the Home button and highlight EPIX through the directional pad using your Roku remote.
- Press the asterisk (*) to open the options menu.
- Select Manage Subscription.
- Click Cancel Subscription.
- Select Done.
Alternatively, you can also cancel your subscription using your computer or smartphone.
However, you will have to do it on the Roku website. Visit Roku website and sign in to the account you used for your EPIX subscription.
After logging in, you can go to Manage Subscriptions and look for EPIX on the list. Now, you will be able to unsubscribe by canceling your subscription.
A message will pop up to verify that you have successfully canceled your EPIX subscription that will confirm your cancelation. You will also know it on your Roku as it will show you when is the last day of access.
Note: Only subscriptions purchased from the Channel Store or the Roku Channel appear on the Subscriptions page.
There are also instances when you have subscribed to EPIX via other channels but linked it to your Roku device.
If this is the case, always remember that you need to cancel using the service you subscribed to.
If you wish to unsubscribe from EPIX, there are many ways to do it. Read until the end of the article to find out.
If you don’t want to get too deep into the technical stuff, you will be able to cancel your EPIX subscription by visiting their Contact Us page.
This may not be the most straightforward way to do it, and it may take a few hours or so. However, it’s the easiest way for those who are not technically savvy.
Here’s how to cancel your EPIX subscription by contacting their support page:
- Visit the EPIX Contact Us page at epix.com/contact.
- Fill out the form.
- Select Cancellation Request in the dropdown that says What do you want to talk about.
- Choose your provider, you can select Others.
- Complete the form, then press the Send button.
Note: You will receive an update on your email. It might take a few hours or so for your request to be processed.
If you start your subscription directly from the company’s website, you need to sign in to your account to cancel EPIX.
Here are the steps you can take if you find yourself in that situation:
- Find the company’s information and contact their Customer Support.
- If you downloaded the EPIX app, you could try reaching out to EPIX Entertainment LLC (the app developer).
You can also contact their social support on Facebook, LinkedIn, and Twitter. Discover which option is the fastest to resolve your how to cancel EPIX issue.
If you signed up to EPIX through the Google Play Store, you must cancel your subscription from the Google Play app.
Here’s what you need to do to unsubscribe on Android:
- Open the Google Play Store app.
- Tap the Menu button on the left.
- Click Subscription.
- Find the EPIX app on the list and click Cancel.
If you have difficulty canceling your EPIX subscription through Google, get in touch with Google Play Support. You can also read their help article to help you cancel your subscription.
If you are subscribed to EPIX through any Apple devices, here’s a self-help flow to cancel your EPIX subscription.
Here are the steps on how to cancel EPIX from an iPhone or iPad:
- Open the App Store.
- You will find My Profile in the upper right corner.
- From the Subscriptions menu, choose EPIX.
- Tap Cancel Subscription.
- Follow the directions from the prompt message to complete the process.
You can also cancel EPIX from your Apple TV and Macbook. The process should be similar where you will have to choose EPIX from your list of subscriptions and then select Cancel Subscription.
Note: If you don’t see Cancel Subscription, choose to Turn off Auto-Renewal instead to terminate your subscription at the end of the billing period.
If you want to cancel your EPIX subscription through Amazon, turn off auto-renewal from the Amazon website, Amazon App Store, and Kindle Fire Tablet.
How to cancel EPIX through Amazon website:
- Visit the Amazon website and login.
- Look for Your Account and hover your mouse over it.
- Click Your Android Apps and Devices from the menu.
- Select Your Subscriptions.
- Click EPIX and choose Cancel Subscription.
Note: Your subscription remains active after you turn off auto-renewal which means you can cancel early and still make use of your remaining time.
To find out the last date of access, check Manage Subscriptions.
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Thus, there are many ways to cancel your EPIX or EPIX NOW subscription. The simplest way is to unsubscribe directly from the Roku Channel Store. It’s very easy. From your device, select the Options button, then Manage Subscriptions. Finally, choose Cancel Subscription.
If you want to know how to cancel EPIX on Roku, then the methods in this post will help you unsubscribe from the TV network on various platforms.
If you are having problems canceling your subscription from EPIX, contact the technical support of the TV network itself or the device you are trying to cancel it from.
If you find this post helpful but have other issues with another EPIX setup, our blog will definitely help you find a solution.
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