bose soundsport wireless not turning on

If your Bose SoundSport wireless not turning on, we have the best solution for you!

The Bose SoundSport headset is one of the most proven products with the best functionality.

However, unfortunate problems could occur, such as the one you’re experiencing, where your headphones won’t turn on so let’s solve the problem.

To fix your Bose SoundSport wireless not turning on, ensure that you’re powering the headphones correctly and check the charge level. Charge your headphones, attempt with an alternative USB, and perform a factory reset on the unit to fix the problem.

Let’s review the potential causes for the problem with your Bose SoundSport headphones first and then proceed with the solutions.

Why Is Bose SoundSport Free Wireless Not Turning On?

If your wireless Bose product refuses to turn on, there’s a chance that there is an issue with the battery level.

If you haven’t charged your SoundSport headset in a while, you may find the device unable to turn on when pressing the power sequence.

Here are the causes of why your Bose SoundSport headphones are not turning on:

1. Incorrect Boot Sequence

There are specific buttons you must press in order to boot your Bose SoundSport headphones and you might not be doing it right.

2. Extreme Temperature

Bose themselves report that their product is delicate to the weather. If it’s too hot or too cold outside, your headphones may take a while to stabilize the temperature in order to turn on.

3. Charge Issue

Your Bose headset might have a charging problem or has lost power completely, therefore it won’t turn on.

4. Outdated Headphones

Even if it’s hard to believe, outdated versions of your Bose SoundSport headphones might be preventing the device from turning on.

Those were all of the causes responsible for the boot problem with your Bose SoundSport headphones.

Keep reading to learn how to fix the issue with the best available solutions for your device.

How To Fix Bose SoundSport Wireless Not Turning On?

fix bose soundsport wireless not turning on

To solve the problem with your Bose SoundSport headphones, you will need to perform the turning on sequence correctly and then apply any solution methods.

Here’s how to fix your Bose Wireless SoundSport headset:

Solution #1 Perform Correct Boot Sequence

In this solution, we will get you familiar with how to properly turn on your headphones.

Users may have it wrong to attempt to turn on their headset using only the power button.

That’s to say, since the boot sequence could be either automatically, or you manually boot your headphones by pressing a specific button.

Here’s how to properly boot your Bose SoundSport headphones:

  1. Insert your headphones into the charging case.
  2. Standby for 30 seconds.
  3. Take out your headphones and they should power on.
  4. Alternatively, use the button on the right earbud to power on both of your devices.
Note: You will know that your headphones have been turned on, once the Bose narrator shows the battery level of your device.

Solution #2 Stabilize Headphones Temperature

check temperature headphone

If you were outside with your Bose SoundSport headphones, there’s a chance that the device’s temperature got unstabilized.

If that’s the case, you should take your headphones inside and wait for them to cool down or heat up until their hardware starts functioning properly.

Simply take your headphones inside your home and standby for 10-15 minutes until you can feel that their temperature has become normal.

Once this is done, attempt to turn the device off via the process we’ve explained in the previous step and check if the issue is fixed.

Note: It may take a while for your headphones to stabilize their temperature, based on how long they were exposed to cold/warm weather.

Solution #3 Charge Your Headphones

Charging your Bose SoundSport wireless can be done with a charging case and without one.

Based on what you have, we’ve provided two separate explanations below to help you charge your headphones in both scenarios.

How To Charge a Bose WITH Charging Case?

To charge your Bose SoundSport via charging case, check the following instructions:

  1. Open the charging case of your headphones.
  2. Connect the case to a power outlet via a USB cable.
  3. Position the SoundSport headset inside of the charging case.
  4. Close the case and wait.

How To Charge a Bose Without Charging Case?

Charging without a case is possible due to the USB port on your headphones.

Here’s how to charge your product without case:

  1. Locate the USB port on your Bose SoundSport.
  2. Position the USB cable (supplied with your product) in the headphones.
  3. Plug the A/C power adapter into the wall outlet/power source.
  4. Wait.
Note: We suggest having your Bose charged to the maximum level.

It takes on average 1 up to 3 hours for your headphones to charge, based on the current battery levels.

Solution #4 Update Your Bose SoundSport

soundsport update

You should perform a system update on your Bose headset to solve the problem.

This will refresh the device’ system and therefore fix any problems that are preventing you from turning the device on.

Note: To update your Bose SoundSport, you can either connect it to a PC or use the Bose application.

We will guide you through updating your headset via PC since using the application requires your headset to be turned on.

Here’s how to update your Bose SoundSport wireless headset with easy instructions:

  1. Connect your headphones to a PC or laptop using the provided USB cable.
  2. Go to and open the Bose updater.
  3. Follow the instructions that appeared on your screen to download the update.
  4. Once the update’s installer has been downloaded, install it to your PC.
  5. Boot the updater and it will automatically scan your headphones and upload the update.

If updating your product didn’t help, proceed with the next solution.

Solution #5 Reset Bose SoundSport

reset soundsport

If nothing worked, attempt a factory reset on your Bose SoundSport to fix the problem.

This will refresh the entire firmware of your headset, therefore solving the bugs and glitches preventing you from booting the SoundSport product.

Here’s how to reset your Bose SoundSport:

  1. Place the earbuds in the charging case or plug them with a charger.
  2. Eject the headphones from the charger after 10 seconds of charging.
  3. Standby for another 1 minute.
  4. Attempt to reboot.
Alert: The reset will cause your SoundSport to be temporarily disabled from interaction, so make sure to wait for a while before attempting the reboot.

Read Next: Bose SoundSport Won’t Turn Off? (Fixed)

Thus, to fix Bose SoundSport wireless headset, ensure that you’re turning them on properly and charging the unit. Update the firmware of the product and wait for its temperature to stabilize if you are outside. Lastly, perform a reset on your SoundSport.

Bottom Line:

Now that you know why Bose SoundSport wireless not turning on and how to fix the issue in easy solutions, the rest is up to you.

If you were unable to solve the problem, consider contacting Bose for additional assistance.

Moreover, you should attempt to use your warranty in case the headphones turn out to be faulty.

Nicole B