bose qc right earbud not lighting up

If you have problems with your Bose QC right earbud not lighting up, you’re not the only one.

Bose Earbuds are some of the best in the business. It’s too bad how often they malfunction.

Thousands of people are dealing with the same right earbud issue.

This guide is designed to finally help solve this issue by explaining all of the ways you can troubleshoot an earbud that’s not lighting up.

To reset your earbuds, plug in the charging case with the earbuds inside and the lid closed, then open the lid after five seconds. Hold the Bluetooth button down for 30 seconds, then remove the Bose Earbuds from your device’s memory.

Now that you know what the problem is with your right earbud not lighting up, let’s first understand why this is happening to you.

Why Your Right Earbud Is Not Lighting Up

why the right not light up

Your right earbud is not lighting up because of connectivity issues. Or, your earbud has died due to the battery inside the earbud dying.

Both of these reasons can be based on a software issue or a hardware issue.

Software issues are much easier to fix than hardware issues.

There could be many different reasons for either one of these problems. I will explore all of those reasons down below.

How To Fix Bose QC Right Earbud Not Lighting Up

how fix bose right earbuds

Troubleshooting a potentially faulty earbud can be tough. The following list of solutions is guaranteed to help, starting with the easier solutions and then the more complicated ones.

Solution #1: Check That Your Earbuds Are Not On Standby Mode

Standby mode is a feature on Bose earbuds that conserves battery power when the product is inactive and not charging inside its case.

Standby mode activates automatically after about 20 minutes of inactivity.

If your earbuds won’t turn on, even when they’re fully charged, they may be in standby mode.

There are a few ways you can wake up your QC Bose earbuds:

  • Insert one earbud into one ear, wait 10 seconds, then insert the other earbud into the other ear.
  • Open the Bose Music app for iOS and Android to wake your earbuds from your device.
  • Hold the power button down for a few seconds.
  • Use the touch control feature to wake them from sleep mode quickly.
Tip: Always make sure that the cover of case is closed completely. An open case will quickly drain the battery. 

Solution #2: Try A Different USB Cable/Charger

try different cable charger

It’s possible that your earbuds are having trouble charging, not because of the earbuds but because of your USB cable/charger.

If your Bose earbuds aren’t charging, it might be because you’re using a damaged USB cable or charger.

Try plugging the charging case into another USB port using a different cable to check if the problem is with the USB cable itself.

This will confirm whether or not the original cable is working properly.

The charge time for the case varies depending on the type of charger being used.

To get an accurate gauge of how long it will take, you should always check the current rating (listed as A or mAmp) before plugging in.

Generally speaking, a current rating of 1 amp or 1000 milliamp charges faster than something with a lower current rating.

Solution #3: Make Sure Your Audio Settings Are Not Set To Mono

make sure not set to mono

Many electronics use mono audio output.

This means your device plays sound through one channel, resulting in less-than-ideal sound quality.

However, earbuds are almost always in stereo output. This is because they use both channels to create a much fuller and more realistic sound experience.

If only one Bose earbud is playing sound while you are using your device, it’s possible that you accidentally switched on Mono mode.

Mono mode will drain the battery of your right ear quickly, resulting in your earbud not lighting up.

You can turn off Mono mode on Android and on iOS by:

  1. Tap on the Settings app.
  2. Then, tap on Accessibility.
  3. Toggle off Mono Audio.
Note: For iOS devices, you may have to go to Settings > Accessibility > Audio/Visual. It depends on the device that you have.

Solution #4: Troubleshoot The Charging Pin

troubleshoot your charging pins

Your right earbud is not blinking due to a dead battery. The problem could be the charging pin in the case.

If you incorrectly place the right earbud in the case without it being firmly seated on the charging pin, it will gradually lose battery.

It’s also possible that the charging pin is stuck in a down position. Use your fingers to push on the charging pins and check if they’re stuck.

If the LED lights up when you put the right earbud in the case, it means that your earbud is connected to the case and is charging.

Solution #5: Check For Available Bose Updates

There’s a possibility that a firmware update could solve the issue of your Bose QC earbud’s right ear not working.

Outdated versions of Bose earbuds can cause minor issues, including draining your right earbud of battery.

check for bose updates

To fix this issue and other potential problems, update to the latest version of Bose QuietComfort earbuds:

  1. Visit the Bose Updater website.
  2. Connect the Bose QuietComfort earbuds to your PC using a USB cable.
  3. Follow the instructions to download the latest update.

After installing the update, try turning your Bose QuietComfort earbuds back ON to check if the issue still occurs.

Solution #6: Re-Sync Your Earbuds With The Charging Case

If your right earbud has lost communication with the case, it may be spending all of its energy trying to reconnect. This is what could be draining your earbud.

To re-sync your earbuds to the case:

  1. Turn off any Bluetooth devices within 30 feet of your earbuds.
  2. Insert the earbuds into the charging case.
  3. After about five seconds, the LED indicator light should light up.

Your earbud and case are now re-synced.

If this doesn’t work, the problem could be with the case.

If that’s the case, I will have a solution for you later in this article.

Solution #7: Reset Your Bose QuietComfort Earbuds

reset your earbuds

If you’ve tried all the other solutions so far and nothing’s worked, you may have a glitch in your headphones.

If you do have a glitch in your headphones, you will need to reset your Earbuds.

Warning: If you refresh the earbuds system, it will go back to its default state. All saved settings, like the memory of previously connected Bluetooth devices, will be deleted.

Here’s how to reset your Bose QuietComfort Earbuds:

  1. Seat your earbuds inside the case and plug it in.
  2. Close the case lid. Keep it closed for about 5 seconds. Then, open the case lid.
  3. Locate the Bluetooth button. Press and then hold onto the button for 30 seconds. You will see the LED’s glow while, and then blink blue.
  4. Go to the Bluetooth settings for the device that was previously connected to the earbuds.
  5. Remove the QuietComfort Earbuds from the device’s memory.

The earbuds are now reset, and the issue with your right earbud will be cleared up.

If not, there is one last solution that you can try.

Solution #8: Contact Bose Customer Support

contact the bose support

If the above suggestions don’t work and your right earbud is still not maintaining a charge, you’ll likely need to take it in for service.

You can find your nearest authorized Bose service center by checking online or in your local directory.

Once there, a technician will look at your earbuds and your charging case, and see if they can fix the issue.

If you’re lucky, the technician will be able to fix the problem without you needing to buy a replacement pair.

Read Next: Bose Soundbar 700 Remote Won’t Pair?


I hope this article helped solve the problem of your Bose QC right earbud not lighting up.

Bose is a great brand, but they are expensive. I wish you luck fixing your problem without buying another pair.

Nicole B