apple watch not syncing with peloton app

Is your Apple Watch not syncing with the Peloton app? That might look intriguing since the Watch and the app are very simple in appearance and shouldn’t have trouble. But then, you must check how to make the sync work.

Fixing the syncing between Apple Watch and the Peloton app will require you to check a lot of configurations in the app, the Watch, and your iPhone.

For example, you might need to restart them, check the Bluetooth configurations, or update the apps.

The guide below explains all the steps in detail so you can follow them neatly.

Apple Watch Not Syncing With Peloton App – Reasons

reason why the apple watch not syncing

Is your Peloton app not syncing with your Apple Watch? We understand that you want to keep track of your workouts integrated throughout the Apple system.

Unfortunately, syncing issues can happen due to some technical failures.

Here are the most common causes:


If you are setting up the Apple Watch with Peloton for the first time, you must check that the network requirements are met.


Ensure that you have enabled the relevant settings in your Apple Watch and Peloton app.


You must have granted the necessary permissions to the Peloton app on your Apple Watch. 

Firmware Issue

Your Apple Watch might need an update to share or receive info from other services.

Fix The Syncing Issues Between Apple Watch And Peloton

fix the syncing issue between apple and peloton

So you might be wondering what you can do about the syncing problem between Apple Watch and Peloton app.

First, we will guide you through the best working solutions. The first ones are simple, and then we will try to find out what you can do further if they don’t work.

1. Check The App Settings

The Apple Watch can only share data to the Peloton app when you have the right settings on the Watch and the phone.

The phone settings are found through the Health data app/menu.

check the app settings

Here is how you can ensure that you have the right configurations:

  1. Open the Peloton app on your phone;
  2. Click on “More”;
  3. Choose “Apple Watch”;
  4. Click on “Set Up”;
  5. Next, select “Connect to Health App.”

Once the Health app is open, you will see the permissions for many apps. You can choose “Turn on all” to toggle all of them.

Or you can only toggle Peloton on. Next:

  1. Open the Peloton app on the Watch;
  2. It will ask you for certain permissions;
  3. Allow them.

2. Restart Everything

try to restart everything

If the settings are right, but the sync is still not happening, the first thing you must do is try to restart everything.

It is necessary to do that because the Apple Watch depends on your iPhone for syncing capacities.

This is the best order to restart:

  1. Delete the app from the iPhone and the Watch;
  2. Turn the Watch and iPhone off;
  3. Turn them on again;
  4. Download the Peloton app again;
  5. Perform the steps on Solution #1.

Solution #3: Update The Peloton App

Even if you have just downloaded the Peloton app into your iPhone, it is possible that it didn’t download the latest version.

Also, your phone might not be authorized to update apps automatically.

However, updating the Peloton app might fix the sync issues:

  1. Open the App Store;
  2. Click on “Today”;
  3. Go to your Account Profile;
  4. Enter “Available Updates”;
  5. Find Peloton and click on “Update.”

Update The App On The Watch

update the app on apple watch

Next, it is also necessary to see if updates are available on the Apple Watch’s version of the app. 

  1. Open the app store;
  2. Go to “Account”;
  3. Tap “Updates”;
  4. If available, the Peloton update should show up;
  5. Touch “Update.”

4. Force Sync For The Watch

Sometimes the sync ability is jammed and needs to be reset. That will enforce the sync capacities to restore and sync your past workouts.

To do that, you will need your iPhone.

Then follow the steps:

  1. Open the Apple Watch app;
  2. Click on “General”;
  3. Find the “Reset” option;
  4. Scroll down and tap “Reset sync data.”

You should wait a bit for the procedure to complete.

Next, try to sync data between the Apple Watch and the Peloton app.

5. Check The Gym Detection

The Gym Detection is one of the functions that might play an important part in whether the Watch and the Peloton are in sync.

check the gym detection

If you are using the Peloton app directly from the Bike/Treadmill and having troubles, then this is what you must do:

  1. Go to the Apple Watch’s Settings;
  2. Go to “Workout”;
  3. Find “Detect Gym Equipment”;
  4. Turn it off;
  5. Restart the Apple Watch;
  6. Find the same settings again;
  7. Turn “Detect Gym Equipment” on.

6. Verify The Access Settings

Sometimes when the metrics are missing on the Apple Watch, it is possible that the access settings are not correct.

Here is how you can ensure that the access settings are set properly:

  1. Open the iPhone’s “Settings”;
  2. Choose “Health”;
  3. Click on “Data Access and Devices”;
  4. Tap on the Peloton app;
  5. Select the metrics you want to be shared.

If you wish the data to include location and route, but those are not showing up, you must do this:

  1. Go to the iPhone’s “Settings”;
  2. Find “Privacy”;
  3. Click on “Location Services”;
  4. Toggle it to “On”;
  5. Find Peloton;
  6. Ensure it has access to location data.

7. Reset The Bluetooth Settings

reset the bluetooth settings

Since the iPhone uses Bluetooth to communicate with the Apple Watch, the sync issues may stem from malfunctioning Bluetooth.

So here is what you can do to ensure that the Bluetooth works right:

  1. Open the Settings on the Apple Watch;
  2. FindBluetooth“;
  3. Disable it;

Next, on the iPhone:

  1. Open the “Settings”;
  2. Click on “General”;
  3. Find the “Reset” option;
  4. Click on “Reset Network Settings.”

Once you do that, return to the Apple Watch and reactivate Bluetooth.

Then, open Peloton and check if the metrics show up.

8. Clear The Peloton Cache

Perhaps the Peloton Bike is not even sending the correct data to the Peloton app, affecting the ability to sync with the Apple Watch.

In such a situation, it is a good idea to clear the cache on the Peloton Bike or Treadmill.

Here is how:

  1. Go to the Peloton’s Settings;
  2. Touch on “Device Settings”;
  3. Select “Apps”;
  4. Click on “Peloton”;
  5. Find “Storage”;
  6. Select “Clear Cache.”

9. Minimize Data Loss With Theater Mode

minimize the data loss

Some data may get lost along the way. Many users see that heart rate data is not always accurate, but for some reason, the Theater Mode increases accuracy!

Do the following:

  1. Go to your Apple Watch;
  2. Swipe up;
  3. Select the icons with happy and sad faces;

Some users report that activating the Theater mode decreases data loss from 30% to 1%.

10. Check The User Profile

The syncing between the Peloton app from the iPhone and the Apple Watch depends on your user profile being correctly set.

If it is not the same profile on both devices, the Peloton data won’t sync.

check the user profile

You can check the following:

  1. Go to the iPhone’s “Settings”;
  2. Find your user name;
  3. Scroll down and check the devices signed;
  4. Your Apple Watch must be among them.

If it is not, that is because you didn’t configure the Apple Watch app correctly. You must then open the app and click on “Add Watch.”

What We Learned

What to do when you find the Apple Watch not syncing with the Peloton app? In that case, some configuration is probably not set correctly.

The guide above mentions all of the possible settings that could be preventing the sync. After checking all solutions, you must be able to check all the metrics on the Watch.

Read Next: Peloton Screen Not Responding To Touch?

Nicole B