When an Amcrest camera cannot find network host then your device could be attempting to connect to the network in the wrong place.
This error frequently appears when your camera does not have an assigned static IP address so in this guide we’ll learn everything about this.
To solve the problem where Amcrest cameras cannot find a network host, you’ll need to restart your Amcrest set up and assign a static IP for your camera. Then you should target other factors such as your NVR, the cable connections, and the network router.
With this in mind, let’s jump straight into the solution guide!
The solution includes targeting your NVR, the problematic camera, your network device, and the mobile application.
The connection error is frequently met and can be caused by many factors related to the instances we’ve mentioned.
Let’s begin with simply restarting your Amcrest setup:
The best first move against the network host issue on your Amcrest setup is to perform a hard reset or also known as a “power cycle”.
This is a widely recommended solution by the Amcrest community that has also faced this issue in the past.
To power cycle your Amcrest camera, follow the steps below:
- Disconnect your Amcrest camera from the NVR.
- Disconnect the NVR from the power.
- Wait for at least 3 minutes.
- Reconnect your devices.
This is a soft reset and will only reboot the operating system without erasing any settings.
This method is safe to apply anytime you want to resolve minor problems and when you’re ready you should test whether the network host error will appear upon connecting your camera.
Tip: When you have more than 1 camera, make sure to disconnect ALL units from the NVR.
When you’re attempting to connect to the Amcrest camera but the application shows the network host error, you might need to set a static IP for your Amcrest camera.
This way your camera will retain a permanent (assigned) IP to be recognized by other devices in your network.
Here’s how to set a static IP for your Amcrest camera:
- Open the Amcrest Home application.
- Go to the Settings.
- Choose Device Information.
- Tap on the IP address.
- Press on Wireless IP.
- Insert a static IP.
- Finalize by pressing the Save icon.
Make sure not to use addresses such as 192.168.0.100, and 192.168.0.1 since they are commonly used by your network router.
For example, you should attempt with 10.0.0.40, where you would be in range. Also, make sure to insert an IP address from the network range (2-254).
Alert: The camera will be inaccessible for 2-3 minutes after setting up a static IP address.
In case the “cannot find network host” problem appears on your NVR the message could be appearing because you’ve swapped the camera’s ports.
When you already have two cameras or more, connected to your NVR, swapping ports could produce this error message.
For example, in case you’ve got an Amcrest camera connected to port 1 and port 2 of your NVR and you swapped the ports of your cameras you may see the network host error.
To fix the problem unplug both cameras and plug them into the opposite ports.
In case your attempt fails, make sure to disconnect both cameras and plug them in one by one while observing whether the error would appear.
Tip: Test by swapping posts several times until the error message disappears.
This is one of the most common reasons for the “cannot find network host” message appearing with the Amcrest setup.
When there is a poor cable connection at the NVR or any of your cameras, you would see that exact error appearing out of a sudden.
There are several cable connections that you would need to inspect:
- NVR to router/modem (Ethernet cable).
- NVR’s power cable.
- Your camera to NVR cable.
It’s recommended to reconnect each of these cable connections and make sure that they are secured into their respective ports.
Keep in mind that you won’t be able to identify an interrupted cable by looking at its body. The recommendation is to test using alternative cables.
Note: Most cable connection problems appear in the device’s entry ports.
In case you’re seeing the “cannot find network host” error in the Amcrest mobile application, the best move against the problem would be to cleanly install the platform.
You’ll only need to clear the cached data first by reaching into your device’s Settings > Storage > Apps > Amcrest Home App > Clear Data > Clear Cached Data.
When you’re ready, simply remove the application from your device and download the software back from the dedicated App Store.
When the app is cleanly installed you would need to log in back to your account and test whether the network host connection problem is still there.
Note: The app is available for both iOS and Android smart devices.
The problem could be located both in your Amcrest camera or NVR so here you’ll learn how to reset both instances so the problem with the network host disappears.
The reset will reset ALL settings of your device to factory state, disconnecting your cameras from the app.
Let’s start with resetting the problematic camera unit first…
To reset your Amcrest camera, follow the steps below:
- Locate the reset button, underneath the camera.
- Press and hold the reset button for 60 seconds.
- Check for a green blinking light.
- Wait 3-4 minutes for the reset to complete.
When the camera is reset you would be ready to test connecting.
Here’s how to reset your Amcrest NVR:
- Hold the reset button.
- Unplug the NVR from the power.
- Keep holding the reset button.
- Plug the NVR back into the power.
- You should hear a high-pitch sound.
You’ll need to set up your NVR initial settings before attempting to connect your cameras.
The last possibility that would be producing the “cannot find network host” message on your Amcrest setup is the network router.
There could be incorrect static IP settings, preventing the camera from connecting due to IP conflicts.
The easiest way to solve the issue is by performing a factory reset:
- Make sure that your router is turned ON.
- On the back of your router locate the reset button pinhole.
- Reach inside using a thin and sharp object such as a toothpick or a needle.
- Hold the reset button for at least 10 seconds.
- The indication lights should start blinking.
- Your router might take up to 3 minutes to completely reset.
The factory reset will revert your router back to default.
You may need to reach out to your ISP to provide you with the IP addresses you’ll need to set up the device after the reset.
Note: After the reset, you’ll need to reconnect the cameras from the Amcrest application.
Hence, to solve the “cannot find network host” error on the Amcrest camera you need to assign a static IP for your camera from the mobile application. Further troubleshooting includes resting your Amcrest system and network router and checking the wiring setup.
Now that we know why Amcrest camera cannot find network host and what the solution includes, applying the method is the easy part.
By targeting ALL possibilities one by one you’ll be able to determine the cause of the problem and find the solution in no time!
We hope that this post was helpful and to discover more related content, make sure to check our online tech blog.
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