Has your Sony sound bar stopped working? This is a common issue that most users encounter and fix quickly.
Most problems relate to the connection of the Tv and the soundbar, but not the soundbar itself.
Fixing your Sony soundbar is easy and can take very few minutes to fix it.
If your Sony sound bar stopped working, check if the HDMI connections are correctly plugged into their respective ports. Make sure the HDMI cable isn’t damaged or loose. Updating the firmware can also fix the problem.
Let us check below some troubleshooting tips you can use.
Here are some common reasons there’s no sound from your soundbar:
- Loose HDMI ports
- Faulty/worn out HDMI cables
- Incorrect setting – Control for HDMI or BRAVIA Sync
- Inserting cables on the wrong input jacks
- Wrong input mode setting
- The selected digital input jack is assigned to another input source
- Loose HDMI Cable
- Temporarily malfunction
Identifying first why your Sony soundbar stopped working will enable you to quickly fix the problem.
Did you know HDMI ports can become loose over time? This can happen if the cables are thicker.
To tighten the screws on the port, kindly use these instructions:
- Turn off the power, then turn the equipment connected to the HDMI cable.
- Ensure you can reach the HDMI port and remove the HDMI cable if it’s connected
- Locate the screws on the HDMI port and tighten with a screwdriver
- Reconnect your HDMI port and place the device at its right place
- Turn on the power and check if the sound is now working
If your Sony sound bar stopped working with tv, consider checking the sync settings on the TV.
If you have teens or small kids in the house, they may have been experimenting with the remote and forgot to return it to initial settings.
For your Sony soundbar to work, the synchronization feature must be on. Changing the control settings depends on the model of your device.
Many TVs start the setup steps with Action Menu, Home, or Sync settings. Choose one that your model has and follow the menu.
Once you locate the sync settings, make sure you set it to BRAVIA Sync or HDMI.
There are two ports at the back of your Sony soundbar: HDMI output and HDMI input port.
Make sure your HDMI cable is plugged into the HDMI output port on the soundbar.
You should insert the other end of the HDMI cable into the eARC/ARC port on the TV. You can still do this while your TV is on.
If your Sony soundbar stopped working, it may be because you have set the input mode incorrectly.
Check the input mode and whether you have connected the HDMI cable to the correct ports.
If the source for your soundbar is the TV, you should set the input mode to HDMI. If using a digital cable, set the input mode to OPT.
To set HDMI as the input mode:
- Press MENU on the soundbar remote
- Follow the menu until you locate the AUDIO setting. Press ENTER
- Locate the TV AU button, press ENTER
- Select HDMI and press Enter
- Check if the sound on the soundbar is back
Remember to set the input mode on your soundbar to the correct source.
Sony soundbars can have two types of input ports: the HDMI connection port to connect to the TV, and the standard for other sources.
Ensure that you assign the correct input jack to the proper input source for your Sony soundbar to work.
If your cable is not fitted correctly or is loose and wobbling, it might not transmit signals properly.
Verify that the cable is securely placed into its port.
Also, ensure that the cable is placed from out of reach of your pets and children. The cable can easily disconnect if pulled or when the kids or pets play with it.
When electrical devices are left running for an extended period without restarting, they may malfunction.
Unplugging the power cable is one of the Sony sound bar troubleshooting methods.
If your device has a temporary malfunction, it can be fixed by unplugging the power cable.
Wait for at least 10 seconds, then connect the power cable. Switch on the soundbar and your TV and check if this has fixed the issue.
You may ask yourself if the HDMI cable can be faulty. The answer is yes, HDMI cables deteriorate and can cause your Sony soundbar to stop working.
To know if your cable is bad, disconnect and check for any sparkling or shooting stars where you connect to the port (at the end).
Consider replacing your HDMI cable if you suspect that it’s faulty.
Manufacturers always do their best to ensure that their devices are up to date. One way they ensure this is by providing updated software.
The good thing is that you can do this in the comfort of your home. You can visit the manufacturer’s website for updated versions of the software.
For the TV, use the MENU to locate the system software update setting, select update now, and follow the steps provided. You can also download the firmware on your USB and update it from there.
Your soundbar can also be updated from the USB.
Updating the firmware helps you receive new features and is also good for fixing common bugs.
Restoring your Sony soundbar may help return the sound back. You can do this on your TV or the soundbar.
When resetting on your soundbar:
Press and hold down the volume up, input select, and power buttons simultaneously for over 5 seconds.
Unplug the power cable from the socket for at least 10 seconds. Plug the cord back and press the power button
These steps depend on the model. Consult your user manual for your model resetting process.
To reset your soundbar from your TV:
- Press the MENU button on the remote
- Select RESET by using the Up or Down buttons
- Press ENTER when the RESET ALL option appears
- This will return your soundbar to the factory setting
If all these easy hacks do not fix your sound bar’s sound, consider contacting the manufacturer for more guidance.
Thus, to make your Sony sound bar work again, ensure that your HDMI cables are properly inserted into their appropriate ports. Set Control for HDMI or BRAVIA Sync to ON. Also, check the input mode setting is set correctly.
If your Sony sound bar stopped working, you might work hard to find the solution, especially if your TV sound is not good. Or if you are a music lover who likes it loud.
These quick troubleshooting tips will help you fix your problem.
If your manufacturer cannot help fix the problem and has tried all the above methods, it might be a good time to replace your Sony soundbar.