sengled bluetooth bulb not connecting to alexa

Wondering why is the Sengled Bluetooth bulb not connecting to Alexa?

Yes, this is weird. Sengled Bulb is 100% supported by Alexa devices, therefore the connection should go smoothly.

Well, not always. The wireless Bluetooth connection can be impacted and prevented by a lot of factors and in this post, we’ll cover them all.

Let’s learn more!

When a Sengled Bluetooth bulb can’t connect to Alexa, users should power cycle the bulb and test with a different light slot. In case that doesn’t help, the internet network should be checked and a factory reset on the bulb should be performed for a fresh start.

Why Wont My Sengled Bulb Connect to Alexa?

sengled bulb wont connect to alexa

If your Sengled smart bulb refuses to get paired with Alexa, then this problem is most likely to be with the internet connection.

In that regard, we’ll mainly focus on connectivity issues and also pay attention to side possibilities.

Here are the most frequently reported causes for Sengled to Alexa connection issues:

  • Sengled service is missing for Alexa.
  • The Sengled bulb is unresponsive, inactive or not getting power.
  • Connection throttling or internet issues.
  • The bulb is out of range from your Alexa speaker.

The problem you’re experiencing is most certainly related to one of the bullets above.

Now that we know what could be the root cause, we’re ready to solve the problem!

How To Fix When Sengled Bluetooth Bulb Not Connecting?

hwo to fix sengled bulb

We’ll begin unwrapping the problem with a chronological list of solutions.

It’s important not to skip any of the fixes and follow the tips and recommendations.

Let’s get started!

Solution #1 Enable Sengled Service

The first thing you should make sure of is that the Sengled service through the Amazon Alexa app is enabled.

By enabling this skill, you will make your Alexa look & scan for Sengled devices of any type, including your currently not connecting bulb.

Here’s how to get the Sengled skill within your Amazon Alexa app:

  1. Hop into the Amazon Alexa app on your mobile smartphone.
  2. Head to the “Skills & Gamestab from the bottom menu.
  3. Use the search field to type “Sengled” and search for the skill.
  4. Select the skill and go to “Sengled Home”.
  5. Locate the button that enables the Sengled skill from the menu.
  6. Enter your Sengled e-address along with the password.
  7. Choose “Sign-in” and wait for the verification.
  8. Try to scan and search for your Sengled bulb.
Note: It’s important to be logged in, otherwise the connection won’t work.

Solution #2 Restart the Bulb

restart your bulb

Restarting your Sengled bulb will help against the wireless scanning problem.

If the device has become inactive or suddenly stopped working due to a power throttle, restarting the bulb should get the device discoverable for the Amazon Alexa application.

Follow these instructions to get your Sengled bulb restarted correctly:

  1. Go to the light switch that controls the power of the Sengled bulb.
  2. Ensure that your bulb is powered.
  3. Press the light switch and keep it off for 60 seconds.
  4. Press the light switch again to power your bulb.
  5. Check if Amazon Alexa will now recognize and connect.
Alert: Make sure that you keep your bulb close to the Alexa speaker or the recognition process will still not go through.

Solution #3 Use Another Light Slot

use another light slot

Plenty of users reported that screwing the bulb into an alternative light slot may actually resolve this problem.

This is the greatest fix for issues with your bulb’s power so you should attempt it to check if this will resolve the issue.

Here’s how to reinstall your Sengled bulb into an alternative light slot easily:

  1. Reach the bulb and its position.
  2. Rotate the bulb counterclockwise to take it off the socket.
  3. Once it is disengaged from the light slot, find a replacement slot.
  4. Screw the bulb into the new light slot.
  5. Re-open the Amazon Alexa app and check if the scan would now go through.
Note: Make sure to securely attach your Sengled bulb to the new light switch or it will still not get power and connect with the Alexa.

Solution #4 Update the Alexa App

update alexa app

If you’re running an outdated version of the Amazon Alexa app, it may cause problems with a variety of devices that are naturally suitable to be connected.

That is why you should keep the application updated to avoid compatibility problems at all costs.

Here’s how to update the Alexa app on all mobile devices in easy steps:

  1. Go to the App Store or Google Play on your mobile device.
  2. Head to the “App Section”.
  3. Press the “Manage Installed Application” button in the navigation prompt.
  4. Input “Sengled” in the typing field and locate the app.
  5. Press “Check for Updates” under the functions menu of the Sengled app.
  6. Apply any new updates that are available for the Sengled application.
  7. Wait for the update to go through and check if the issue would now be solved.
Note: Updating your Amazon Alexa app requires your mobile smartphone or tablet to be connected with a reliable cellular or WiFi connection.

Solution #5 Power Cycle Alexa

power cycle alexa

Now after we’ve gone through the possible problems with the Sengled bulb, we’re going to shift our attention toward the Alexa device.

One of the most frequently applied methods is the power cycle, which discharges the device, therefore refreshing the Bluetooth services.

Here’s how to power cycle your Alexa speaker in easy steps:

  1. Go over to the power source of your Alexa.
  2. Disconnect the power adapter of the smart speaker.
  3. Wait for at least 5 minutes while the device is disconnected.
  4. Reconnect the power supply of Alexa to the power source.
  5. Check if the Sengled bulb would now connect.
Tip: Keeping the device disconnected for longer is better than not waiting long enough.

Solution #6 Reconnect Alexa To WiFi

reconnect wifi

Unfortunately, different features such as the Sengled service, won’t work on your Alexa if the device is disconnected from the internet.

In that regard, you should get your smart speaker reconnected to the WiFi in order to get the Sengled bulb connected and make it functional.

Follow these instructions to get your Alexa reconnected to the internet:

  1. Open the Amazon Alexa app.
  2. Go to “My Devices”.
  3. Select the problematic Alexa speaker.
  4. Press the “Wi-Fioption in the tab.
  5. Choose “Connect to Wi-Fi”.
  6. Wait for the Amazon app to scan for networks.
  7. Select your own WiFi network from the list.
  8. Insert the WiFi password for the network.
  9. Hit the “Connect” button to get Alexa paired with the WiFi.
Notice: Your network device must be up and running for Alexa to connect, otherwise your device won’t be discoverable.

Solution #7 Reinstall the Alexa App

reinstall the alexa app

Another powerful method that you should attempt to fix the issue with your Amazon Alexa and Sengled bulb is to reinstall the Alexa app.

This will especially help if there is corrupted data within the Alexa app that causes problems with connecting a variety of devices.

Uninstall the Alexa app from the Settings > Storage > Apps > Alexa > “Uninstall”

Later, you can re-acquire the application from your device’s app store (Google Play for Androids and App Store for iOS devices).

Alert: Always download the applications from their official source!

Solution #8 Reset the Sengled Bulb

reset the sengled bulb

The last and most efficient solution against the Sengled Bluetooth bulb not connecting to Alexa problem is the factory reset.

This method comes with the downside that you’ll permanently lose all configurations made to the bulb as you’re just taking it out of the box.

To reset your Sengled bulb, turn the device on and off 10 times. 

You need to be quick between the cycles and not lose time. In case the reset fails on your first attempt, feel free to try again.

The factory reset will make the bulb refresh and will also trigger the reset. 

Notice: The reset may take several minutes, so be patient and don’t interact with the bulb.

Quick Recap:

Hence, the Sengled Bulb was not able to connect to Alexa because of bad internet/WiFi or Alexa application problems. The solutions include inspecting ALL devices involved in the setup and performing a reset in case the problem is persistent.

Final Thoughts:

Here we’ve learned why the Sengled Bluetooth bulb not connecting to Alexa and how to solve the problem as soon as possible.

Keep in mind that when none of the solutions above managed to help, the Sengled bulb is the next suspect. Seek help by contacting Sengled customer service.

For more relevant posts, make sure to check our blog!

Nicole B