sceptre tv sound not working

Is your Sceptre TV sound not working? That causes a lot of inconvenience, as it is awful to watch soundless TV. It will look like you are watching early cinema in the early 20th century!

To restore sound on your Sceptre TV, start by power cycling it and checking the connections and network. Also, review the audio settings and update the firmware if needed to fix the audio issue.

When the audio issue is not severe, it should be solved by tackling the correct configurations in a few minutes.

We will help you with all the steps necessary to fix the audio without having to call a technician or the brand’s support.

Sceptre TV Sound Not Working – Reasons

reason why sceptre tv sound not working

Sceptre TV is a popular brand among many in the American market. When you face a glitch on it, power cycling should suffice.

But what if the problem is Sceptre TV has no sound? We have some culprits in mind, as well as some solutions.

First, let’s see what is causing the issue:

Incorrect Audio Settings

Modern TVs have a lot of audio settings you can tweak according to your preference. But some of them might conflict and cause issues.

Audio Output Is Incorrect

If you are using an external audio output, the problem may lie with it rather than on the TV.


Many issues on modern TVs are caused by the current firmware being outdated or corrupted.


Perhaps the issue only happens when you load content from the internet. If that’s the case, you should check the router.

Fix The Sceptre TV Sound

how fix sceptre tv sound not working

Checking the possible reasons that make your TV soundless might certainly give you a brief idea of how to proceed.

However, we intend to help you do everything possible to get the TV back to work just fine.

Follow the solutions below, and the Sceptre TV sound should return.

1. Power Cycle The TV

The first solution for any issue you face on your Sceptre TV is power cycling it. If you haven’t tried it yet, now is a good time to give it a shot.

The steps are very simple, but yet the method might save you from headaches:

  1. Turn the TV on for a while;
  2. Turn it off and unplug it from power;
  3. Wait a few minutes;
  4. Plug it again and turn it on;
  5. Check if the sound works.

The vital part of this method is unplugging the TV from the power. That allows the TV to discharge from any residual electricity.

2. Check The External Output

check out the external output

If you notice that your TV doesn’t have sound while a soundbar, subwoofer, or speaker is connected, you can check the output connection.

The cause could lie in the cable, the port, the sound device’s firmware, or the audio settings on your TV.

Let’s check:

  1. Open the TV’s Settings;
  2. Locate the audio settings;
  3. Find the output configurations;
  4. Ensure that the output is set correctly.

If your soundbar is connected via HDMI, you must select the audio to come out through HDMI in your TV’s settings.

Investigate Further

investigate the output further

If ensuring the output is correct doesn’t make a change, there are some things you can try:

  • Ensure that the cable is attached firmly on both ends;
  • Verify that the TV’s port is not damaged;
  • If possible, use a different connection or a different cable;
  • Check if your soundbar/speaker needs a firmware update or try factory resetting it;
  • If feasible, connect the audio device to a different input so you can learn whether the issue is on the TV or the soundbar/speaker.

3. Fix The Audio Settings

Now it is a good idea also to navigate the audio settings on your Sceptre TV. Modern TVs, as such, allow plenty of customization in the way you enjoy your favorite shows and games.

You must ensure that all is configured nicely.

  1. Press the Menu button on the remote;
  2. Select “Sound” and press enter;
  3. Enter into “Sound Settings”;
  4. Switch between Sound Modes and test to see if one of them gets the audio to work again.

Adjust Advanced Audio Settings

adjust the audio settings

If the issue doesn’t lie in Sound Mode, then check other options in the overall Sound menu:

  • Activate or deactivate the Surround Mode. Surround Mode amplifies the sound, making it “wider.”
  • Switch the Analog Sound between “Mono” and “Stereo” if the option is active.
  • Change the Digital Sound format. If available, set it to PCM.
  • In equalizer settings, you can tweak each frequency manually or select a preset.

We hope that tweaking the audio settings will get the audio to work again. If not, go to the next solution.

4. Reset The Audio Settings

Perhaps the issue on your TV’s sound management is exactly related to a misconfiguration in the audio settings.

In that case, messing with the audio settings might not make things right simply because you need to reset to default.

Here is what you will do:

reset the audio settings
  1. Press the Menu button on the remote;
  2. Select “Sound” and press enter;
  3. Locate the “Reset to default” option (or anything similar);
  4. Select it.

5. Check The Network

Does the sound issue only happen when you are watching content via streaming? In that case, the issue seems related to your Wi-Fi.

Perhaps the TV is not getting enough data to transmit audio correctly and thus shuts down all audio data.

Here is what you will do:

  1. Go to the TV’s network settings;
  2. Check if the TV is connected to the 5GHz or 2.4GHz network;
  3. If connected to the 2.4GHz network, switch to the 5GHz;
  4. If already connected to the 5GHz, delete the network info;

After deleting the network info, do the following:

  1. Restart the router;
  2. Power cycle the TV (according to solution #1);
  3. Ensure you connect the TV to the 5GHz network.

6. Update The TV’s Firmware

update your tv firmware

One potential cause that renders your TV soundless is that the latest firmware hasn’t been installed.

Firmware updates are usually pushed automatically, but your TV might have failed to install it.

So here is what you need to do:

  1. Press the Menu button on the remote;
  2. Locate “User preferences”;
  3. Click on “About”;
  4. Choose “System update”;
  5. Allow the system to check for a new firmware update;
  6. If available, choose to download and install it.

7. Factory Reset The TV

The last step when a smart device is showing trouble, and nothing else fixes it is factory reset.

That means all the data will be wiped out, and the device’s settings will go back to brand new.

That will get your Sceptre TV’s audio to work again, hopefully.

On Android Sceptre TV

Is your Sceptre TV an Android-running model? Then here you go:

the android sceptre tv
  1. Go to the home screen;
  2. Choose “Settings”;
  3. Go to “Device Preferences”;
  4. Select “Reset”;
  5. Choose “Factory Data Reset”;
  6. Select “Erase Everything.”

The procedure might take a while to finish. Once it does, you must configure your account again. Then, check if the TV’s sound is back.

On Non-Android Sceptre TV

Newer Sceptre TVs run a proprietary OS, and here is how you can factory reset them:

  1. Press the Menu button on the remote;
  2. Go to the “Setup” or “Settings” option;
  3. Choose “All Reset”/” Reset to default”;

Some of the older Sceptre TVs also don’t run on Android. However, the route explained above still applies!

What We Learned

When you find that the Sceptre TV sound is not working, there are many options you can try right away. Fortunately, smart TVs allow you to tinker with the settings and fix some errors on your own.

However, you must ensure you follow all instructions. If even the solutions in this guide don’t fix the problem, you have to contact Sceptre and inform them about it.

Read Next: How To Turn Off Voice Guide On Sceptre TV?

Nicole B