samsung tv not recognizing amazon fire stick remote

Samsung TV not recognizing Amazon Fire Stick remote? Stay with us for the solution!

If the Samsung TV keeps failing to recognize and connect with the Firestick remote, we need to inspect what’s wrong.

There are certain circumstances that could cause interference or software/hardware problems, which will prevent the connection. Let’s learn more!

To fix when a Samsung TV isn’t recognizing the Firestick remote, Power Cycle the TV and hard reset the remote. The next step is to test with a fresh pair of batteries for the Firestick remote and carry out any pending updates on the Samsung TV.

That was only a brief peek into the solutions, there is much more to cover!

Why Is My Samsung Remote Not Working With Firestick?

why my samsung remote not working

If you’re unfamiliar with what could actually prevent your Firestick from hooking up with the Samsung TV, it’s all based on the connection.

Since there are quite a few possibilities, we’ve combined them into general categories, which we’ll address in this guide!

Here’s what could be making your Firestick remote unrecognizable:

  • Your Firestick remote’s Batteries are Dead
  • There’s an issue with the Samsung TV’s Power Supply
  • the Samsung TV is running an Outdated Firmware
  • Blocked or Obstructed IR line of sight
  • Firestick remote Software-related Issue

The issue you’re experiencing is 100% related to one of the categories above.

Luckily, we’ve found a solution for each of the possibilities and your problem should be gone by the end.

Without further ado let’s jump right into the solution guide!

Samsung TV Not Recognizing Amazon Fire Stick Remote?

samsung tv wont recognize the remote

After we’ve learned what’s preventing your Firestick remote from connecting to the Samsung TV, the troubleshooting will be easier now.

We will undergo the best and proven-to-work solutions for connection issues that involve Samsung TV and the Firestick remote.

Solution #1 Add the Remote as Equipment

In order to connect your Firestick remote to the Samsung TV for an unlimited amount of time, you must add the device to “Equipment”.

This is a section that all newer Samsung Smart TVs have in their settings. It’s used for wirelessly connecting third-party devices!

Here’s how to add your Firestick remote to the TV as equipment:

  1. Ensure that the Samsung TV is up and running.
  2. Grab your Firestick remote and press the Home button.
  3. Hold the Home button while pointing the remote towards the TV for 10 seconds.
  4. Once the remote blinks and enters discovery mode, go to Settings on your TV.
  5. Navigate to “Equipment Control” within the settings.
  6. Press “Add Equipment”.
  7. Follow the instructions to add your Amazon Firestick remote to the TV.
Note: The TV will be added automatically as a device in the “Equipment Control” tab.

Solution #2 Discharge Firestick Remote

discharge the remote remote

A great fix for issues with your Firestick remote is to discharge the unit. This process often helps with a variety of connections that are preventing the device from connecting with a TV. 

Here’s how to discharge your Firestick remote in easy steps:

  1. Turn the remote upside down!
  2. Remove the Battery Cover from the device.
  3. Eject the batteries of the remote.
  4. While the batteries are out of the device, press each button on the remote.
  5. Hold each of the buttons for 2 seconds.
  6. Gold the power button for 30 seconds.
  7. Reinsert the batteries back into the remote.
  8. Close the battery case.
  9. Test the programming.
Note: Throughout the guide, use Solution #1 each time you’re asked to re-attempt the pairing.

Solution #3 Update Samsung TV Software!

update samsung tv software

If the Samsung TV is running an Outdated Software Version, chances are that the Firestick remote will fail to pair with the device.

To make the software of the TV compatible with the remotes, you should update the software of the Samsung television and try again.

Here’s how to update most Samsung TVs in the most straightforward manner:

  1. Using your original Samsung TV remote, go to Settings.
  2. Navigate to the Support page.
  3. Press “Software Update”.
  4. Click “Check for Updates” if such a button is available on the Samsung TV.
  5. The next button you must press is “Update Now”, which will trigger the update.

Once your Samsung starts updating, make sure not to cancel the process, since this could cause further software problems.

Wait for the update and your TV will be updated.

Note: Your TV will be eligible to update to the latest version, so be patient.

Solution #4 Power Reset the Samsung TV

power reset samsung tv

A great way to refresh the Samsung TV’s software is to perform a power reset, which will discharge the device.

Some people call this a hard reset/power cycle, but it essentially targets to cool down and refresh your device. This process won’t erase anything!

Here’s how to perform a power reset on the Samsung TV:

  1. Grab the Samsung TV’s remote.
  2. Disconnect the Power Adapter of the Samsung TV.
  3. Wait for 5 minutes while the adapter is unplugged.
  4. Once that time has elapsed, reconnect the power cable to the TV.
  5. Press the Power button while aiming at the TV.
  6. Wait for the television to turn on.
  7. Attempt to pair the Firestick remote to the Samsung TV.

Give your TV a couple of minutes to boot up after turning it on, before attempting to program the Firestick remote to the device.

60 seconds should be enough and you can proceed.

Tip: The longer your TV is disconnected from the power, the better it will discharge!

Solution #5 Replace Firestick Remote Batteries

replace fire stick remote battery

Chances are that there’s a problem with your Firestick’s power supply.

In most cases, power problems with all remotes could be fixed by simply ejecting the old batteries and inserting new ones.

The batteries are strongly recommended to be replaced every once in a while.

The Amazon Firestick/Fire TV remote uses two “AAA” batteries for the power supply!

Here’s how to replace your Firestick’ remote batteries in easy steps:

  1. Turn your Firestick remote upside down.
  2. Locate the batteries and remove the cover.
  3. Remove the old batteries from the remote.
  4. Grab a fresh pair of two AAA batteries.
  5. Place the new batteries inside the device.
  6. Close the battery cover.
  7. Press and hold the HOME button on the remote and test.
Note: Use only new batteries!

Solution #6 Reset the Firestick Remote

reset the fire stick remote

If nothing worked out so far, we strongly suggest performing a Reset on your Firestick remote. 

This is a straightforward solution to hardware and software issues with the remote, that is preventing the device from completing the programming.

The operation, however, erases the remote’s memory of previous connections so you would need to re-pair the remote after!

Here’s how to factory reset your Firestick remote:

  1. Locate the Left, Menu and Back buttons on your Firestick remote.
  2. Press and hold all three buttons for a total of 12 seconds.
  3. Release the buttons and wait for another 5 seconds.
  4. Eject both of the batteries out of your Firestick remote.
  5. Place the batteries back into your Firestick remote.
  6. Test the programming with the Samsung TV.

A while after reinserting the remote’s batteries back into the device, the reset will still go on.

In case your remote still won’t pair, wait for at least several minutes and test again.

Note: You must take out the batteries shortly after letting go of the three buttons that caused the reset process, otherwise the reset fails.

Quick Recap:

Hence, to connect your Firestick remote to Samsung TV, add the remote to the Samsung TV’s equipment setting. Update the software of the TV and replace the Firestick remote’s batteries. Lastly, perform factory reset on the Firestick remote to solve the problem!

Wrapping Up:

After learning why Samsung TV not recognizing Amazon fire stick remote, we hope that you are now able to fix it using our solutions.

We did our best to create the best troubleshooting guide for you to use when Samsung TV won’t recognize the Firestick remote.

To discover more guides such as this one, make sure to check our blog!

Nicole B