In case your Polk soundbar not working with Samsung TV, we got you covered! The problem could either be with your Samsung TV or the soundbar.
In this solution guide, we’re going target both devices, identify and problem and proceed with proven solutions to solve your trouble in a matter of minutes!
To fix the Polk soundbar that isn’t working with the Samsung TV, power cycle both of your devices and reconnect the HDMI cable. Select the soundbar in your Samsung TV settings as the default audio device. As a last resort, you should perform a factory reset.
If your Polk soundbar refuses to connect with your Samsung, a variety of factors could come into play when trying to locate the origin.
The very first thing to determine is whether your soundbar is turning on or not.
In case you’re not able to identify the problem at first glance, here is what might have happened:
1. Faulty HDMI/Coax Cable
A problematic hard-wired connection between your Samsung TV and soundbar (HDMI/coax) can be the problem.
2. No Power to Soundbar
Something is most likely disrupting the power supply of your Polk soundbar, therefore the device isn’t scanned by your Samsung TV.
3. Audio Settings Problem
Even if your Polk soundbar is being discovered by the Samsung TV, it may not be selected as the default sound output device.
4. Problem with Samsung TV
An issue with the port or potential software blunder could be preventing the connection.
Now when you know what could be responsible for the problem, proceed with the solutions below to fix the connectivity problems between your soundbar and Samsung TV.
Before we jump into the upcoming solutions, make sure to restart your soundbar, through the power button located on the panel of the device.
Once the restart is completed, test whether it would not be connected or not.
In case restarting your soundbar did not help, proceed with the solutions below:
Based on what type of connecting you’re using between your soundbar and Samsung TV, we will want you to retry connecting both of the instances.
There most certainly is something you’re doing wrong, so you should go all over it once again to avoid mistakes and blunders you’ve previously made.
Here’s how to connect your soundbar to Samsung TV in easy steps:
- Decide whether you’re going to use HDMI, HDMI ARC, or an optical unit.
- Most people prefer using an HDMI ARC, so plug the first end of the HDMI cable into the HDMI port on the back of your soundbar.
- Locate the HDMI ports on the side panel of your Samsung TV and choose one of the available inputs.
- Connect the soundbar.
Note: Ensure you’re securing the cables properly when attaching them to the input, so they make a good connection.
Even though when plugging your soundbar the settings are configured automatically, with older televisions you will have to do it manually.
Therefore, you have to go to the settings and choose your Polk soundbar as the audio output device.
Here’s how to select your Polk soundbar in your Samsung TV’s audio settings:
- Go to the settings of your Samsung TV.
- Select Sound in the options menu and then go to Sound Output.
- In the following tab, click on the slider and choose your Polk soundbar.
Note: Your soundbar will carry a connection name based on its model (2:1 or 5:1).
An easy way to resolve connectivity issues of all kinds is the power reset method.
The power reset also known as a “power cycle” or “hard reset” will restart ALL services and discharge your device. That will provide a cold boot and hopefully solve the problem.
Here’s how to power reset both your soundbar and TV easily:
- Shut down your Samsung TV along with the soundbar, using the power buttons.
- Unplug the power supply of both of the devices.
- Standby for 5 minutes and re-attach the TV’s cable first and then the soundbars.
- Turn on your TV along with the soundbar and test the sound output.
Note: You should plug your TV and soundbar in standalone wall outlets (if possible) to prevent unexpected restarts due to divider issues.
If your Polk soundbar isn’t working with the Samsung TV, there’s a high chance that a fault has developed within the hard-wired connection between your devices.
In that regard, the next thing you should attempt is to replace the cable connection to resolve the problem.
Based on whether you’re using an HDMI, HDMI ARC, or optical cable to connect the soundbar to the TV, the first attempt to switch the cables ends.
In case it does not help you’ll need to acquire a proven-to-work replacement and test.
Replacing the cable should be easy, since all you have to do is unplug the old cable and connect the new one, following the instructions from solution #1.
Note: It’s recommended to use HDMI ARC to connect your Polk soundbar to the Samsung TV as this cable connection is proven by many users to be the most reliable.
Whenever the Polk soundbar is not working with Samsung TV and all previous solutions did not help, then we need to exclude your TV as a possible cause.
In that regard, we’ll revert ALL TV settings to default by performing a factory reset.
Make sure to save anything you would need to be recovered after the reset.
- On your Samsung TV open the Settings.
- Choose General and select Reset.
- Insert your PIN (by default it’s 0000).
- Complete the reset by selecting OK.
- Wait for your TV to restart.
Note: Once the reset is over, you’ll need to scroll up and select your soundbar as a default audio output device in solution #2.
Next, use solution #1 to make sure you’re connecting everything right.
If nothing worked so far your last but the best move is to factory reset your Polk soundbar.
This method managed to solve the same problem for many other people so you should not complete the guide without resetting the soundbar first.
Here’s how to reset your Polk soundbar in easy steps:
- On your soundbar, locate the Microphone Mute and the Volume Down buttons.
- Press both of the buttons simultaneously.
- Hold them down for 10 seconds.
- Release the buttons.
- Wait for the reset to complete.
Note: Don’t unplug your soundbar from the power supply while the resetting is undergoing to avoid software damage and further OS complications.
Read Next: How To Fix Polk Soundbar Remote Not Working?
Thus, to fix the Polk soundbar that is not working with Samsung TV, power reset both of the devices and closely inspect the cables. In case you’re suspecting a cable, make sure to replace it. If nothing works, perform a factory reset on both your TV and soundbar.
Now that you know why the Polk soundbar not working with Samsung TV and how to resolve the problem, it’s your turn now.
Apply our solutions consecutively and your Polk soundbar should eventually get connected with the Samsung TV.
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