When the Philips TV remote not pairing, users should first check whether the TV that is involved is compatible with the remote.
The Philips television remotes are not compatible with ALL TVs so in this guide we’re going to cover everything and help you pair the remote for good.
When the Philips remote is not pairing with a TV, the solution includes a hard reset and factory reset on the remote. In case that doesn’t help, the batteries should be replaced and any possible interference resolved for the remote to pair successfully.
Let’s next learn whether it’s possible to pair a Philips remote to any TV or not:
The short answer to that question is no, you cannot. Philips remotes are designed to only work with particular TV models that use compatible software.
Any other software than that, won’t be able to pair the Philips remote and use it.
Philips remotes are not universal and must be paired with specific software in order to work and command the TV model.
However, if you’re having trouble pairing the Philips television remote to your Android or Roku TV, next we’re going to find out why and help you solve the problem.
Let’s jump right in!
Now that we’ve understood that Philips remotes are not universal and only work with particular software, let’s identify the source of your problem.
Again, these solutions will only help you if you have issues pairing your Philips television remote to a TV that runs Android or Roku.
Here’s what to do when you’re not able to pair the Philips remote to a compatible TV:
In order for you to run the pairing guide on your Philips television, you must press a specific combination of buttons on your remote.
After holding the buttons for a while, a prompt that looks like a setup window will appear on your TV.
Here’s how to bring the setup prompt to the TV screen:
- Ensure that you’re standing in close proximity to the TV.
- Grab ahold of the Philips remote.
- Locate the Pair button at the top of the remote, beneath the power button.
- Press and hold the pair button while aiming at the TV.
- Once the pair guide appears, choose your language and hit the “Confirm” button.
Tip: In case the setup prompt does not appear, restart your TV and test again.
The next thing you should attempt is to power reset the Philips remote.
This process practically discharges the remote out of any power and mainly focuses on resolving temporary glitches with the remote.
This is the method that helped most users solve the pairing issue.
Here’s how to power reset your Philips television remote in easy steps:
- Turn the remote upside down.
- Locate the battery compartment.
- Search for the latch of the battery compartment.
- Pull the compartment’s latch towards you until it comes off.
- Remove the latch.
- Eject the batteries inside your Philips television.
- Press and hold the power button for 60 seconds on the remote.
- Press ALL buttons on the remote twice (one by one).
- Reinstall the batteries.
- Rebuilt the remote and test pairing.
Note: Be sure that you point the remote towards the TV as you press and hold the power button for 60 seconds.
If performing a power reset on your Philips remote didn’t resolve the problem with the pairing, then the issue is most likely with the batteries.
If your remote has no charge/electricity to work with, it cannot possibly send signals to your Philips television and pair.
Here’s how to replace the batteries inside of your Philips television remote in easy steps:
- Turn the remote upside down.
- Remove the battery compartment cover.
- Eject the batteries out of your remote.
- Grab a fresh set of two AA batteries (may vary on Philips remote models).
- Insert the new batteries or battery.
- Close the compartment.
- Follow the instructions in solution #1 and check if you can pair your remote now.
Note: Mind the polarity of the battery compartment and the batteries themselves since you can accidentally cut the charge to your remote.
When the Philips TV remote not pairing issue persists, there might be existing signal interference.
Such interference can be caused by a variety of sources, that include solid walls or walls from a thick material, RF transmitters, radios, baby phones, and much more.
Here are obstructions and devices that you shouldn’t keep near your TV or remote:
- Solid obstructions.
- Baby phones.
- RF transmitters.
- Over-the-air radios.
- Objects that cover the TV’s “eye”.
Once you’ve taken care of all these factors, ensure that the line of sight between your TV and remote is clear.
Then you’re ready to test pairing the Philips remote using solution #1.
Note: When you press a button on your remote the TV’s red LED should blink.
Most Philips remotes can be factory reset to resolve troubles. To tell if your remote can be reset, determine if it has a “MODE” button near its tip.
If it does have, then you can put the remote into “Erase Mode” and reset its software. This is the most effective solution!
Here’s how to reset your Philips television remote to factory defaults in easy steps:
- Press the “MODE” button once until the remote’s LED blinks.
- Press the “OK” and the “MUTE” on the remote simultaneously for 5 seconds.
- Select the desired mode that you want to erase.
- Use the “SELECT” button to choose the mode.
- Confirm the reset of the mode.
- Wait for your remote to be reset.
Since it can be quite confusing when resetting your remote’s modes, here’s a little explanation of what are your options when selecting the mode you wish to be reset:
- Option A: Hit the ‘SELECT’ AUX VCR SAT TV DVR/R – the DVD/R will be deleted
- Option B: Hit the ‘SELECT’ AUX VCR SAT TV DVR/R – the SAT will be deleted
- Option C: Hit the ‘SELECT’ AUX VCR SAT TV DVR/R– the VCR will be deleted
- Option D: Hit the ‘SELECT’ AUX VCR SAT TV DVR/R– the AUX will be deleted
- Option E: Hit the ‘SELECT’ AUX VCR SAT TV DVR/R – the ALL will be deleted
Notice: Keep in mind that the “LED” beneath the select mode will be constantly ON. This is how you can tell which mode is selected and is about to be erased!
If you’re running into some issues with your Philips Android TV remote, we also have a solution!
Ensure that you’ve tested all of the solutions above with your Android TV remote since some of them might actually help here as well.
Here’s what to do if your Philips Android TV remote refuses to pair:
Perform Electrical Restart
Remove the batteries from the remote and unplug the TV for 60 straight seconds. Re-build your setup and test.
Clean the Remote’s Hardware
Use a wet and dried napkin to clear your remote’s battery compartment and plastic cover. Use the dry napkin to collect the remaining dust.
Reset the Android TV
Go to Settings > Device Preferences > Factory Data Reset > Erase Everything > Yes. This will restart the connection with the remote as well.
If you’re still experiencing issues with your Philips remote, make sure to contact the respective customer service and attempt to use your warranty.
After all, it is always an option to purchase a new remote for your TV or acquire a universal unit that will definitely work!
Hence, the Philips remote is not pairing because the batteries are dead or the TV does not use compatible software. The solution includes power cycling and factory resetting the remote until the setup prompt appears on the TV screen.
Now that we’ve learned why the Philips TV remote not pairing with a TV and how to solve the problem, it’s time to solve the problem at home.
In case the problem persists and the TV is compatible with the Philips television remote, maybe the remote has come to an end.
We hope that this post was helpful and for more relevant guides, check our blog!
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