myq not working with google assistant

In case your myQ not working with Google Assistant or the account linking keeps failing, then this is the post that will help you out.

Using your myQ via Google Assistant is a perfect opportunity to control and monitor your garage door.

When speaking of a myQ with Google Assistant integration, there are two commonly met possibilities that could prevent the proper functioning.
  • Stuck on the “Redirecting please do the following” message.
  • Accounts linked but cannot talk to myQ.
  • MyQ does not appear in the Google Home app.

To fix the myQ to Google integration begin with re-linking your account through the Google Assistant application. If it does not work, then re-install the entire Google Assistant application. Don’t forget to check whether your subscription is active and that your WiFi is currently intact.

With the solution now revealed, you should proceed with the individual fixes that will target all possibilities and help you understand where the problem is coming from.

How To Fix When MyQ Not Working With Google Assistant?

fix myq not working with google assistant

The most common problem is that the authenticate link incorrectly returns users to the Play Store instead of the Assistant.

This is why we’ll start re-linking your myQ account to Google Assistant the right way so you can get that out of the way.

Solution #1 Re-Link MyQ

The very first step would be to disconnect your myQ account and re-link it to Google Assistant.

Using the steps below will guarantee that you’re doing the connection right so you can proceed with further and more complex solutions.

Here is how to remove and link your myQ account to Google Assistant:

  1. Open the Google Assistant application.
  2. Press the Menu button at the top-right.
  3. Tap on Explore.
  4. Search for “myQ” in the navigation field.
  5. Choose the “Talk to myQ” option.
  6. Go down to the Account Linking option.
  7. Tap on UNLINK.
  8. Wait for the LINK option to appear and select it.
  9. The myQ Authentication tab will appear.
  10. Press on the menu in the upper-right corner.
  11. Choose to open the tab in Chrome.
  12. Log in to your myQ account.
  13. Wait for the connection to conclude.

This is the rightful way to link your myQ account to Google Assistant. When the linking is ready, you should test whether the control via Google Assistant now works.

Note: Account linking may take up to 2 minutes so be patient.

Solution #2 Add Subscription & Relink

add subscription

The account linking between your myQ and Google Assistant could be failing because you didn’t subscribe to myQ in the first place.

However, it’s also possible that your payment method has been recently declined, therefore, no subscription is active.

Before moving with any of the further solutions you would need to log in to your myQ account and choose “Add Subscription”.

Then you would need to select “Google Assistant” and select your payment method.

After your order is ready, go to the Menu of your myQ app and choose “Works with myQ” and select Google Assistant. Lastly, tap on “Launch” to retry the account linking.

Note: Ensure that your subscription is active before proceeding any further.

Solution #3 Re-Install Google Assistant App

The problem might not be related to the accounts, instead, the issue could be coming from one of the applications.

The suspect here would be the Google Assistant App and you would need to cleanly install it on your device and re-attempt the linking.

reinstall google assistant

Here is how to re-install the Google Assistant application:

  1. Close the Google Assistant app and remove it from the memory.
  2. Remove the Google Assistant application from your device.
  3. Open the dedicated App Store/Google Play.
  4. Search for “Google Assistant”.
  5. Hit the download button and wait for the app to install.

After the app has been cleanly installed, you should use solution #1 and attempt to relink both accounts again to determine if the problem has been solved.

Note: When the installation is ready, you would need to log in to your Google account.

Solution #4 Use Cellular Data

Sometimes your WiFi could be problematic, and this could be the reason why your myQ to Google Assistant account linking keeps failing.

The fastest way to get around a WiFi problem is if you completely disable your WiFi and enable your mobile data.

In case you don’t have cellular data on your device, you can also share a hotspot from your smartphone which will work the same as WiFi.

In the worst-case scenario, you would need to solve your WiFi problem for the account linking to succeed.

Note: The account linking does not use much mobile data, in fact, it uses almost none.

Solution #5 Test With Verbal Connection

use verbal communication

Since there are not many things that could go wrong, besides the ones we’ve already described, there is one last solution for you to attempt.

Users reported that they’ve managed to get the myQ and Google accounts linked by verbally asking Google Assistant to do so.

If you’re not aware of how to do it, follow the steps below:

  1. Force close your myQ application.
  2. Open the Google Assistant application.
  3. Press the Menu button.
  4. Press on Explore.
  5. Search for “myQ”.
  6. Choose the “Talk to myQ” option.
  7. Select the Account Linking option.
  8. Tap on UNLINK.
  9. Verbally ask Google Assistant to execute a garage door command (such as “Tell myQ to open my garage door”).
  10. The Google Assistant will automatically take you to the myQ login page.
  11. Enter your myQ account credentials and log in.
  12. The accounts should link.

Since sometimes the redirection to the myQ page simply does not work (known issue), by asking Google Assistant to execute a command, the app will use an alternative redirection path.

Tip: In case the problem is still there, you should go to the Google support center for more help.

Why Is myQ Not Showing Up In Google Home?

Your myQ will not show up in your Google Home app whenever your device is not connected to the internet or whenever you’re not logged into your myQ account.

To make things easier, you would need to make sure that you’ve got the myQ application installed, that you’re logged into your account and that there is an active subscription.

myq not showing in google assistant

In case all of these requirements are met, then your device is most probably disconnected from the WiFi.

In the worst-case scenario would have to re-install the application and re-log to your accounts respectively.

Feel free to use Solution #3 from the above fix guide, to make sure that you’re doing things right.

Tip: Use your mobile data (3G,4G,5G) to exclude the WiFi outage as a possibility.

Quick Recap:

When myQ doesn’t work with Google Assistant you should first re-link the accounts and test again. Next, you should use an alternative WiFi to exclude the possibility of no internet and conclude with the re-installation of the apps.

Read Next: myQ Won’t Connect To Garage Door Opener?

Last Thoughts:

Now that you know why myQ not working with Google Assistant and why it might not show up in the Google Home app, you should be able to solve the problem.

Always remember that you’ve got not one but two instances to turn to for help. The Google customer renter or to a myQ support representative.

Nicole B