crunchyroll subtitles out of sync

Are the Crunchyroll subtitles out of sync? We have eight superb solutions for you!

Crunchyroll has made the life of anime fans easier since you can legally watch your favorite heroes anywhere.

But what if the subtitles are out of sync? The app, the browser, or the connection might cause that.

Quickly adjust the subtitle settings in Crunchyroll to fix sync issues. Alternatively, clear the browser or app cache, reinstall the app, or check network settings.

We will tell you all the details to troubleshoot correctly!

Crunchyroll Subtitles Out Of Sync – See 8 Solutions!

Solution #1: Check Your Subtitle Settings

crunchyroll subtitles out of sync

The Crunchyroll subtitles might be out of sync because of a small glitch or data loading failure.

Correcting that involves a quick trick in the subtitle settings.

That is valid whether you are in the browser or app:

  1. Click on the gear icon while watching an anime.
  2. Select the subtitle settings.
  3. Select “None” or another language different from yours.
  4. Play the anime again without subtitles.
  5. After 10 seconds, return to the subtitle settings and select the correct language.

The method described above intends to refresh the data for your preferred subtitles.

We believe that the lack of sync has been caused by your network, app, or browser not loading the necessary data initially. Now it should be fixed!

Solution #2: Clear The Browser Cache (On PC)

clearing the browser cache (on pc)

Are Crunchyroll subtitles not syncing on your browser experience? It could be due to overloaded or corrupted cache files. You must then clear the cache to solve the issue. 

Clear The Chrome Cache

Chrome users must do the following:

  1. Launch the Chrome browser.
  2. Navigate to “More” (positioned at the upper-right corner).
  3. Identify “More tools“.
  4. Opt for “Clear browsing data.”
  5. Determine whether to erase data for all historical records or a designated time frame.
  6. Mark the checkboxes corresponding to “Cookies and other site data” and “Cached images and files.”
  7. Execute by clicking “Clear Data.”

Clear The Firefox Cache

clearing the firefox cache

Follow these steps to clear the Firefox cache:

  1. Launch Mozilla Firefox.
  2. Click the three-stripe icon.
  3. Opt for “Preferences.”
  4. Find “Privacy and Security.”
  5. Navigate to “Cookies and Site Data.”
  6. Select “Clear Data.”
  7. Choose solely “Cached Web Data.”
  8. Execute by clicking “Clear.”

Clear The Opera Cache

Opera is the simplest browser when it comes to clear the cache:

  1. Initiate the Opera browser.
  2. Simultaneously press “Ctrl” and “H.”
  3. Identify and click “Clear browsing data.”
  4. Indicate your preferences for deletion and the desired time frame.
  5. Execute by selecting “Clear data.”

We recommend you select only the cache and for all time.

Clear The Safari Cache

clearing the safari cache

Clearing the cache on Safari is quick:

  1. Launch the Safari browser.
  2. Click on “Safari” located at the top-left corner.
  3. Opt for “Preferences.”
  4. Access the “Advanced settings.”
  5. Choose “Show Develop menu in menu bar” (located below).
  6. Go to the Develop menu.
  7. Select “Empty caches.”

Solution #3: Clear The App Cache 

clearing the app cache

Android users can clear the cache data for the Crunchyroll app, whether using a phone or tablet.

The cache data includes a lot of info that should help the phone process data faster and offer a smoother experience.

However, the data might get corrupted or overloaded.

Thus, do the following:

  1. Open your Android phone’s settings.
  2. Locate the “Applications” tab.
  3. Click on the Crunchyroll app.
  4. Tap on its “Storage.”
  5. Click on “Clear Cache.”

If you click “Clear Data,” you will also erase your downloaded episodes and login details. Thus, it is best to clear the cache only.

Clear Cache On Roku

clearing cache on roku

Besides Android, Roku users watching anime on the TV can also clear the TV’s cache.

Here are the steps:

  1. Click the Home button on the TV remote.
  2. Move the cursor to the “Home” option on the TV.
  3. Click the “Home” button five times in a row.
  4. Click the “Up” button.
  5. Click “Rewind” twice.
  6. Click “Fast forward” twice.

After that, check if the Crunchyroll app gets the subtitles to sync again.

Solution #4: Reinstall The App (TV/Consoles)

reinstalling the app

Maybe you are having trouble with the Crunchyroll app, and clearing the cache won’t make any difference.

In that case, you should try reinstalling the app.

Even though the Crunchyroll app can be installed on multiple systems, all are straightforward regarding uninstalling.

  1. Go to the apps section in the system where the Crunchyroll app is installed.
  2. Tap/click the Crunchyroll app.
  3. Navigate its settings/options.
  4. Choose “Uninstall/Remove app.”

That should help clean corrupted data on systems where you can’t clear the cache data!

Install The App Again 

installing the app again

Depending on which type of system you have, it is a good idea to turn it off and on again before reinstalling the Crunchyroll app.


  1. Go to the App Store of your system.
  2. Locate the Crunchyroll app.
  3. Download it.
  4. Log in with your details on the app.
  5. Play any anime to check if subtitles are synced.

Solution #5: Check If Your Download Is Corrupted

checking if your download is corrupted

Do you have any downloads from the Crunchyroll app stored on your device?

If the out-of-sync subtitle issue happens with one of those downloads, we could assume its files are corrupted.

In that case, here is what you will do:

  1. Open the Crunchyroll app.
  2. Locate your downloads.
  3. Delete them.

Eliminate The Data

After that, let’s delete the app’s data to ensure there is no leftover from the corrupted files:

  1. Open your Android phone’s settings.
  2. Locate the “Applications” tab.
  3. Click on the Crunchyroll app.
  4. Tap on its “Storage.”
  5. Click on “Clear Data.”

Solution #6: Disable Extensions (On PC Browser)

disabling extensions

Sometimes, a few extensions we use to make our browser more convenient can cause conflicts with sites or other tools.

You must find out if one of those is causing the Crunchyroll subtitles to get unsynced. 

Check The Extensions On Chrome

Chrome users can access all installed extensions by following these steps:

  1. Launch the browser.
  2. Enter “chrome://extensions/” into the address/search bar.
  3. Press “Enter.”

Check The Extensions On Firefox

checking the extensions on firefox

Firefox users can access extensions using the following method:

  1. Enter “about:addons” into the address/search bar.
  2. Press “Enter.”

Check The Extensions On Opera

Opera users can quickly access extensions by using this shortcut:

  • Press Ctrl+Shift+E simultaneously on your keyboard.

Check The Extensions On Safari

For Mac users using Safari, follow these steps:

  1. Open the browser.
  2. Click on the “Safari” tab.
  3. Choose “Safari Extensions.”

Find The Troublesome Extension

trace the troublesome extension

Now comes the part where you will need to investigate.

You will need to disable extensions one by one and test to see which one is causing conflicts with the Crunchyroll subtitles.

Depending on which extension causes the trouble, you might want to uninstall it.

Many people use AdBlock extensions to watch Crunchyroll for free without the ads.

You might want to check if your current AdBlock extension is causing issues!

Tip: If a very important extension is causing the issue, you don't need to uninstall it. Only disable it when you open the Crunchyroll site. Then turn it on again at other moments.

Solution #7: Sign Out And Back In

signing out and backing in

Just like the browser or app cache can cause the subtitles to fall out of sync, the current client session might also fail to load the data correctly.

In that case, you can try a simple solution: logging out and in again. Can’t you find the logging out section?

We will help you:

  1. Locate “Settings” in the app.
  2. Click on “Log Out.”
  3. Close the app.
  4. Open the app again and log in.

If you are using a browser, click on your profile icon instead of “settings.”

Solution #8: Check Your Network Settings

checking your network settings

Finally, another very reasonable cause behind the issue could be the network data transmission.

Perhaps your router is not sending data correctly to your device.

On the other hand, the router is fine, but your phone/TV/PC/console is not picking it up well enough.

Do all of the following:

  1. Disconnect from the current network on your device.
  2. Restart the router.
  3. Wait until the Wi-Fi shows up again.
  4. Connect to it.

Also, remember to refresh the app or web page. 

Quick Recap

Crunchyroll subtitles out of sync will ruin your anime-watching experience, but you don’t need to put up with that.

We have laid down eight working solutions that should help you no matter what the actual problem is. 

Are you looking for more help regarding the Crunchyroll service? Check out more articles!