sony bravia hdmi ports not working

Wondering why the Sony Bravia HDMI ports not working? You’re at the right place!

We have a complete troubleshooting guide that will help you uncover issues with the HDMI ports of your Sony Bravia TV and address the problem correctly.

Stay with us to learn tips and solution techniques recommended by Sony users who have been experiencing the same issue.

The HDMI ports of your Sony Bravia TV will not work when the HDMI cable is not properly connected to the ports or when the connected device is not working.

It’s also possible that there is a power-related issue with the Sony TV, which interferes with the inputs!

Let’s learn more about the HDMI issue with your Sony Bravia TV!

Why Are Sony Bravia TV HDMI Ports Not Working?

Several things could be causing the HDMI port failure of your Sony Bravia TV.

It could either be a fault with your Sony TV itself, or a problem with the third-party device you’re connected to the HDMI port.

This is why it’s good to check whether one or all HDMI ports are not working!

why are sony bravia tv hdmi ports not working

Here’s what’s causing the HDMI ports on your Sony TV to stop working:

  1. A power/functionality issue with the connected external device
  2. A malfunctioning Sony TV power adapter or HDMI cable
  3. You have not selected the correct HDMI source on your TV
  4. Your Sony Bravia TV has a hardware or a software problem
  5. The HDMI cable that is involved is over 10 meters in length

About HDMI Length & Repeaters!

If you didn’t know, the longer the HDMI cable is, the worse the signal will be.

In case one of the devices plugged into your Sony TV is connected via an HDMI cable longer than 10 meters, the video signal transfer would be bad.

Note: People overcome this problem with an HDMI repeater (a connector that boosts the signal) or purchase an HDMI extender kit to make the signal travel faster and farther.

Sony Bravia HDMI Ports Not Working – Proven Solutions!

Tip: Verify the video output condition of your HDMI-connected device!

1. Test Each Sony TV HDMI Input!

test each sony tv hdmi input

It is mandatory to determine whether the port problem on your Sony Bravia is with all of the inputs or only one.

To quickly find out whether all of the ports are defective or not, you must connect an external device to each of the available HDMI ports on your Sony Bravia TV!

Sony Bravia TV Video Inputs?

Sony is an excellent option for home streaming/broadcasting and because of that, the TV has many inputs to gain compatibility with most devices.

Hence, it’s recommended to test each of the HDMI ports, considering that one could be found on the side and the other on the back.

  • The Sony Bravia TV comes with 4 x HDMI inputs to select and test with!
4 hdmi inputs

How to Test HDMI Inputs?

To decipher the problem, it is necessary to test all of the inputs. Plug an external device into each of the available HDMI inputs (HDMI 1,2,3 and HDMI ARC).

If your Sony Bravia screen shows something and starts to broadcast the output, note the HDMI port that you’re using!

Info: TV HDMI ports wear out over time, especially the SIDE HDMI port since it’s the one that is most frequently used.

2. Unplug ALL HDMI Devices (Temporarily)

To resolve any issues with the HDMI devices connected to your Sony Bravia TV, you must disconnect their cables.

unplug all hdmi devices temporarily

This is a recommended solution for general HDMI faults that can be on the side of the connected device. This is why it’s good to test your standalone Sony TV first!

Here’s how to reset the HDMI connection of all external devices:

  1. Unplug the HDMI cables from the back of your Sony TV.
  2. Wait for 60 seconds while all external devices are unplugged.
  3. Reconnect the HDMI cables of all devices one by one into the TV.
Note: When you’re ready connect only 1 HDMI device to the Sony Bravia TV and test!

3. Power Cycle your Sony Bravia TV

Resetting the power of your Sony TV may help with temporal HDMI port issues.

power cycle your sony bravia tv

It is likely that a power failure has prevented your TV from recognizing the devices plugged into the HDMI ports, hence the power circulation should help in a matter of seconds!

Here’s how to perform a power cycle on your Sony Bravia TV:

  1. Press the “Power” button on the Sony remote control.
  2. Unplug the power adapter of your Sony Bravia TV.
  3. Press and hold the power button on your Sony TV.
  4. Keep holding the power button for up to 30 seconds.
  5. Reconnect the power cable of your Sony Bravia to power.
Note: Once you’ve reconnected the power cable of your Sony Bravia TV, turn on the device using the remote and check if the external devices will be recognized.

4. Select the Correct HDMI Source

select the correct hdmi source

Sony TVs could have up to 4 x HDMI ports in their source menu. If you have not selected the correct source that has a device plugged in, it may seem like the port isn’t working.

You could switch the input source either through the “INPUT” button on the remote or on the TV’s panel.

  • Press the “INPUT” button on your Sony remote and select the correct input!

How to Identify Occupied HDMI Ports?

Take a look at the back of your Sony TV and determine which HDMI port has a device plugged in.

For example, devices connected to “HDMI 1” for example, can be displayed by selecting the “HDMI 1” input in the source menu of your Sony TV.

Note: Sound/audio devices (speakers) must be connected to the HDMI ARC input on your TV!

5. Use Another HDMI Cable

use another hdmi cable

Perhaps, the problem with your Sony Bravia TV is with the HDMI cable. Our next suggestion is to test connecting the same external or third-party device, but using an alternative HDMI cable.

In case you don’t have a replacement HDMI cable, simply test connecting a different device.

In addition, remove any HDMI extenders from the Sony Bravia TV setup and connect the HDMI cable directly to your TV’s HDMI.

Also, ensure that the connection is tight on both sides and finally turn on your external device to visualize the input on the TV screen.

In case the HDMI cable in the setup is functional, proceed with the next step!

6. Inspect & Clean TV HDMI Ports!

Inspecting the physical condition of the HDMI port is a necessity when we’re troubleshooting it for potential video problems.

inspect and clean tv hdmi ports

If there’s too much debris inside of the port, the HDMI cable of your external device may not be able to plug correctly, hence the port will not work.

Cleaning HDMI Ports – Tips & Tricks!

Use Isopropyl Alcohol and Cotton Buds for cleaning the HDMI ports of your Sony TV!

You could also use compressed air to blow out any obstructions within the HDMI port.

It’s also recommended to inspect the HDMI cable connectors for bents, wear, or damage. In case you recognize any fault with the ports or the connectors, proceed accordingly to the situation.

Alert: Do not plug the HDMI cable if the Sony TV port is still wet after cleaning!

7. Factory Reset your Sony Bravia!

factory reset your sony bravia

The final solution to the HDMI issue with your Sony TV is to factory reset the TV from the settings.

Performing a factory reset will erase all apps, content, and settings stored on your TV, which may be the culprit to the issue, and provide you with a fresh start in order to test.

Follow these steps to perform a factory reset on your Sony Bravia TV:

  1. Press the HOME button on the Sony remote control.
  2. Navigate into the [Settings] tab by scrolling down.
  3. Head to the [Device Preferences] tab in the settings.
  4. Choose [Reset] > [Factory data reset] > [Erase Everything].
  5. Confirm that you wish to perform a factory reset on your TV.
Info: The factory reset takes about 3 minutes so remain patient until the process is over!

Quick Recap:

When Sony Bravia HDMI ports not working, the best solution is to unplug ALL HDMI devices from the back of your TV and wait for 60 seconds. Then, it’s recommended to plug the device into a different HDMI port, and if necessary, perform a TV factory reset!

For more helpful Sony TV content and solutions, follow our blog!

Read Next: Sony Bravia Factory Reset Without Remote – Your Complete Guide

Nicole B