Shark robot vacuum not running on schedule can be challenging to deal with, as it’s not clear at first why this scheduling issue occurs.
There are multiple causes why the schedule can be off, but don’t worry; we will guide you through this.
To fix your Shark robot schedule being sporadic or not working, start by checking your App and device firmware. Next, ensure your settings are proper and check the time zone.
Now that you have a general overview of the fixes we will try for your Shark robot, let’s explore why it comes up in the first place.
Why is My Shark Robot Vacuum Not Running On Schedule?
Shark robot vacuum devices rely on software that is synchronized with your local timezone to schedule when they clean.
If there is an issue with your Shark robot receiving data or a software glitch, it can follow an incorrect setting.
In rare cases, it could also not work due to WiFi issues.
Here are some of the most common causes of Shark robots schedule malfunctioning:
Now that you know the frequent reasons why scheduling issues come up for your shark robot, let’s look at some actionable steps to fix it.
How to Fix Shark Robot Vacuum Not Running On Schedule
Tip: Arrange your furniture in a way that gives enough space for the robot to move around.
Solution #1: Ensure Firmware is Up-to-Date
One of the more common causes of your Shark robot adhering to the wrong schedule is because its software is outdated.
This can be easily remedied by updating both your Shark app and the robot’s firmware.
Here are the steps on how to update your Shark robot vacuum software:
- Connect your Shark robot to Wi-Fi; a stable connection is crucial for updates.
- Open the SharkClean app and locate the ‘About‘ or ‘Settings‘ section.
- Check for firmware updates by selecting the option usually labeled ‘Firmware Update’ or ‘Software Update.’
- Install any updates following the on-screen instructions, which may improve performance and fix bugs.
- Reboot the vacuum after the update by turning it off and then on again.
- Restore the schedule in the app post-update, as updates can sometimes reset your previous schedules.
After updating your firmware, observe the Shark robot vacuum over the next scheduled cycles to ensure functionality.
Note: Ensure your Shark Robot charging dock is plugged in and can receive power from the outlet.
Solution #2: Verify Your Schedule Settings
Shark robot vacuum not following schedule can be caused because you have set an incorrect date or time input from the Shark app.
To ensure this doesn’t interfere with your schedule, you must double-check your robot vacuum cleaning schedule times.
Here are the steps to ensure your Shark robot cleaning schedule is properly set up:
- Open the SharkClean app on your smartphone or tablet to access your vacuum settings.
- Select your Shark robot vacuum model from the list of devices within the app.
- Navigate to the scheduling menu, where you can view all programmed cleaning times.
- Examine the existing schedule for any errors in timing or conflicting schedules.
- Make necessary adjustments to the days and times your Shark robot is set to run.
- Confirm changes and synchronize to ensure that the updated schedule is sent to your vacuum.
After these steps, test the schedule by setting a cleaning time close to the current time to see if it initiates.
Note: Check that your Shark's feet and wheels are free of entanglements or debris.
Solution #3: Power Cycle the Shark Robot Vacuum
Sometimes, as your Shark robot performs regular cleaning, it can stubble into software glitches that can cause it to run incorrectly, move in erratic ways, or simply not follow your schedule.
The fix to this is relatively straightforward, as you need to discharge the robot of static electricity
Here are the proper steps to power cycle your Shark vacuum cleaning robot:
- Turn off the Shark vacuum and unplug the charging dock to begin a power cycle.
- Wait 60 seconds with both the vacuum and dock disconnected from power to ensure all capacitors are fully discharged.
- Reconnect the charging dock to power and place the vacuum onto the dock.
- Turn on the vacuum to complete the power cycle and refresh the system.
- Reconfigure any Wi-Fi settings if they were lost during the power cycle.
- Reset your cleaning schedule in the SharkClean app now that the vacuum has been power cycled.
Monitor the Shark robot to ensure the power cycle step has resolved the scheduling problem; if the issue persists, proceed with the following steps.
Note: Wipe or clean the Shark robot sensors to ensure they can correctly move around your home.
Solution #4: Correct Time Zone and Daylight Savings Settings
If your Shark robot has an improperly set up timezone or the local time has recently shifted by an hour due to daily saving hours, your schedule might be sporadic.
To ensure your time zone is correct, you must check the app settings.
Here is how to correct and verify the time zone of your shark-cleaning robot:
- Launch the SharkClean app and select your robot vacuum to access its settings.
- Go to the time zone settings to confirm they match your current location.
- Check for a daylight savings toggle and adjust if needed to reflect the current time accurately.
- Adjust the clock if there’s an option to do so, ensuring it aligns with your local time.
- Redo the cleaning schedule after adjusting the time zone and daylight savings settings.
- Save the settings and exit the app, making sure the Shark robot vacuum receives the updated information.
- Test the schedule by setting a new cleaning task to start in a few minutes to verify the changes.
Note: Always place your Shark robot charging dock in a way that is not obstructed by objects and is easy to access.
Solution #5: Perform a Factory Reset
If you have followed all of the steps outlined above, and your Shark robot vacuum still can’t run properly on schedule, you can attempt a hard reset.
This will clear up any saved data and revert your Shark robot to how it came configured from the factory when you first got it.
Here is how to factory reset your Shark robot cleaner vacuum to ensure a proper schedule:
- Locate the power button on your Shark robot and ensure it is turned off.
- Press and hold the power button or a combination of buttons as per the manual for 10 seconds to initiate a reset.
- Wait for a confirmation sound or light to indicate the reset is complete.
- Place the Shark vacuum back on its charging dock to ensure it has power.
- Open the SharkClean app to re-enter your Wi-Fi details and reschedule your cleaning, as the reset may erase previous settings.
- Confirm the schedule and ensure the vacuum responds to commands via the app.
Alternatively, if you can’t get your Shark to restart via the power button, you can also try resetting it from the Shark app itself.
To do so, navigate to the advanced settings and select the factory reset or hard reset option.
Note: The Shark robot's cleaning wheel should be cleaned routinely every week to ensure proper function.
Solution #6: Ensure the Charging Dock is Working Properly
If you have reset the robot vacuum and it still doesn’t adhere to the schedule, it might be due to insufficient charge or power-related issues.
To prevent this scenario from happening, you must manually inspect the robot charging dock for problems.
Here is how to check your Shark robot battery and charging dock for issues:
- Check that the power outlet where you plug in the dock is not overloaded with other devices simultaneously plugged in.
- Clean any debris or dust that is present on the conductive spots that allow your Shark robot to charge.
- Allow your robot to reach a full charge before dispatching it to do some routine cleaning.
Note: Make sure your Shark robot is paired to the same WiFi network as your device with the app where you control it.
To fix the Shark robot vacuum not running on schedule, start by updating the firmware to the latest version.
Next, power cycle the robot and check the timezone settings for issues.
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