Struggling with your Ring chime no blue light problem? Don’t worry, we’ve got you covered!
The Ring Chime flashes a blue light when the unit is plugged in and getting a power supply. The frustrating situation arises when the blue light on Chime suddenly goes out.
Fear not, we have put together this guide with simple troubleshooting steps to help you easily restore the blue light.
The absence of blue light on your Ring Chime may be caused by a power outage, faulty outlet, software or electrical bugs, or a loose power connection.
The solution revolves around inspecting all factors involved, including the battery, hardware, and Chime setup!
Let’s dive into the guide to go over some more details!
Why is There No Blue Light on Ring Chime?
To learn why the blue light on the Ring Chime is not there, it’s essential to review the potential causes first.
Some of them revolved around the application, others are related to the Chime unit, so let’s take a look at everything that might be responsible for the issue…
- Loose power Chime supply connection.
- Faulty electrical outlet or cable adapter.
- The Chime status LED is not turned on.
- Outdated or corrupted Ring Chime OS.
- Weak or disconnected Wi-Fi connection.
- Chime is in setup or factory reset mode.
- Incorrect Ring settings or configurations.
- Faulty or broken LED status light indicator.
We’ve made sure to address all possibilities in the below’s troubleshooting guide so jump in!
Ring Chime No Blue Light? – 7 Easy Solutions!
Tip: Follow the solutions below in consecutive order!
1. Enable the Chime Status Light
When there is no blue light on your Ring Chime, then your first step is to check and try enabling the Chime status light option in the Ring app.
This option turns on a LED status light on your Chime to help you track and determine the operational status of your unit.
Note: Make sure to use the updated version of the Ring app for more optimal performance!
Here is how to try enabling the Ring Chime status light in the app:
- First, open the Ring application on your mobile.
- Tap on the “☰” menu icon – (three lines button).
- Tap on the Devices option and select your Chime.
- In the General Settings, look under Device Settings.
- Find the LED status light toggle and tap the button.
When you finish the above steps, go back to your Ring Chime and check if the blue light is flashing.
If there is still no blue light on your Ring Chime, then just keep reading the guide.
2. Power Cycle Your Ring Chime
Sometimes, performing a simple reboot to your Ring Chime is enough to resolve various issues.
All you have to do is unplug your Chime from its power source for a few minutes, which will fully discharge the unit and clear any potential glitches, impacting the blue light.
Here is how to power cycle the Ring Chime in easy steps:
- Unplug your Ring Chime from the outlet.
- Wait for at least 60 seconds or even more.
- Then plug your Chime back into the outlet.
- Tip: Use only direct wall outlet connection.
Note: If the blue light does not appear verify that the adapter is plugged in securely!
3. Verify the Chime’s Power Source!
If your Ring Chime is plugged into an outlet, ensure that the outlet is operational and providing sufficient power.
If you are using a battery-powered Ring Chime, make sure the battery is properly inserted and fully charged.
Here is how to check the Ring Chime power source:
How to Check Battery-Powered Ring Chime?
- First, turn off your Ring Chime.
- Open the battery compartment.
- Eject the battery from the unit.
- Then, clean the battery contacts.
- Re-embed the battery correctly.
- Then, seal the battery compartment.
- Wait for about 60 seconds to restart.
- Check for the blue light on your Chime.
Note: If there’s no blue light, install a fresh 3V Lithium battery (rechargeable).
How to Check Outlet-Powered Ring Chime?
- Disconnect the Ring Chime from the power outlet.
- Firmly plug your unit back into the same outlet.
- Then wait for about 30 to 60 seconds to restart.
- Then check whether the blue light is not blinking.
Note: If there's no blue light, then test with a different wall outlet to power your Ring Chime!
4. Inspect for Wi-Fi Connectivity
Your Ring Chime relies on a stable Wi-Fi connection to function properly with your doorbell.
If your Chime is having a poor internet connection then it won’t communicate with your Ring app and doorbell, and the blue light might not appear.
So, you need to check and see if your Chime is within range and has a stable internet connection for proper communication.
Tip: Make sure to set up your Ring Chime within the 30 feet range of the WiFi router!
Here is how to inspect for Ring Chime WiFi connectivity:
- First, open the Ring app.
- Tap on the Menu icon “☰”.
- Then, press on the Devices.
- Select your Ring Chime.
- Press on the Device Health.
- Look for the Network section.
- Check the network strength (RSSI).
Note: If the RSSI signal is less than “-65”, it means you have an internet problem!
5. Update Your Ring Chime!
Outdated firmware can frequently causes issues with Ring Chime’s functioning.
If you are sure that your Ring Chime is getting a proper power supply but the blue light is still not flashing then check for pending software updates for your Ring Chime.
Here is how to check for Ring device firmware updates:
- First, open the Ring app.
- Tap on three lines “☰”.
- Select the Devices option.
- Press on your Ring Chime.
- Next, go to Device Health.
- Go down and find “Firmware”.
- Check Results:
- If the app says “Up to date”, then your Ring Chime is already up to date!
- If the app says a number, then tap on the number to update your Chime!
Info: This step may take a couple of minutes to completely install the updates so be patient.
6. Factory Reset the Ring Chime
If nothing else works then perform the factory reset process on your Ring Chime as a last resort to restore its default settings.
This is a must-try fix whenever no other troubleshooting methods help, and the blue light just won’t show up.
Warning: The reset will erase all settings and you’ll need to set up everything from scratch!
Here is how to factory reset the Ring Chime in easy steps:
- First, plug your Ring Chime into an outlet.
- Then, find the Reset pinhole on your Ring.
- Insert a pin or paperclip in the reset hole.
- Then hold the reset button for 30 seconds.
- Release the reset button on your Ring Chime.
- You will see a flashing light as an indication.
Note: Once your Ring Chime resets, set up and configure your Ring Chime into the app, and check whether the blue light is now appearing.
7. Wait Out A/C Line Fluctuations!
Sometimes the absence of the Ring Chime blue light is beyond your troubleshooting scope and the culprit could be due to fluctuations or instability in the A/C line.
So, in case of a recent power outage in your area, the electrical installation of your home might still be insufficient.
- To verify your home A/C installation stability, turn on a lamp/bulb!
If the light is flickering or is too weak, it’s highly likely that your Ring Chime does not receive enough power from the source.
In those cases, there is nothing you could do but wait until the electrical current in your home is fully restored.
Tip: Feel free to try switching on and off the fuse from the main circuit in your home!
Need More Help?
If you have tried everything at your disposal but there is still no blue light on your Ring Chime, then you need to contact Ring Support.
Their professional support team will help you further in terms of troubleshooting or replacement so without any hesitation, seek some qualified help!
Tip: Now would be a great time to check whether the device’s warranty is still intact!
In case of Ring Chime with no blue light, turn on the Chime LED status light in the app, power cycle the Chim and thoroughly inspect the power source.
In case the issue is persistent, plug the Chime into a different outlet, update the OS firmware, or factory reset the unit.
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