The Hisense TV won’t change input and you can’t play your games? Let’s see what to do!
Hisense TVs provide all the features you need to have a lot of fun watching movies, playing games, or listening to music.
But those are hindered if you can’t change input correctly. What is happening?
If your Hisense TV won’t change input, check the remote, devices, cables, ports, and potential interference. Consider updating or a factory reset.
Some methods will require physical maintenance, so ensure you have the skills and care!
Hisense TV Won’t Change Input – Look 8 Ways To Fix!
Solution #1: Check The Remote Control
When the Hisense TV input won’t change you must verify your remote control’s integrity.
It could be broken, or damaged, or some buttons are not fine. Especially if your TV has a unique button for the input devices, that’s worrisome.
So here are some things you must do:
- Clean the device thoroughly with a wet cloth and a brush to remove all dust and dirt.
- If you’d like to clean with liquid, only isopropyl alcohol can be used.
- Check if any of the buttons look lodged, broken, or loose (you can unlodge them with a toothpick, but be careful!).
- Check the batteries and replace them if suitable.
Moreover, it is worth using a different remote control for your TV if you believe that the remote is truly the issue.
Solution #2: Verify The Connected Device
Are there any external devices connected to your Hisense TV? In today’s world, many devices link to the TV through HDMI, but damaged cables can introduce interference.
To address that, follow these steps to assess the situation.
- Disconnect all connected devices from your TV, especially those using HDMI.
- Power on the TV and observe its behavior.
- Reconnect only one device.
- Check if you can change the input as desired.
Prevent Future Issues
The problem might lie somewhere in your external device or in the ports.
Here is a way to prevent further troublesome issues:
- Examine both TV ports and external device connections.
- Utilize an anti-static brush to remove dust and rust.
- Ensure connections are not bent or damaged.
- Inspect the condition of your cables.
- Try different cables or test your device on another TV to isolate the problem.
This process helps determine whether the issue lies with the TV’s ports or the connected cables/devices.
Cleaning and replacing cables or connections can often resolve such problems.
Solution #3: Use The Physical Buttons
When accessing the menus on your Hisense TV to change the input doesn’t work. It is time to check if there are physical buttons.
That certainly depends on your TV’s model, since brands release many of them.
So the first step will be to check if such a thing is available:
- Locate the Input or Source button on your TV’s remote control or on the TV’s side (typically labeled as “Input,” “Source,” or “TV/Video.”).
- Press the Input or Source button.
- It should open the input source menu on your TV screen.
- Use the arrow buttons on the remote to navigate through the available input sources.
- Highlight the desired input source (e.g., HDMI 1, HDMI 2, AV, Component, etc.) using the arrow buttons.
- Press the OK or Enter button on the remote to confirm your selection.
Does that work? Or are you still finding difficulty in changing the input?
If the commands work but nothing happens, the issue is on the input configurations, and we will assess those in the next solutions.
Solution #4: Eliminate Static Interference
One common reason that the input won’t change no matter what you press on the remote and select is that there is static interference.
That interference is caused by residual electricity inside your TV.
That could be a small issue that won’t happen again, or it indicates the start of something bigger.
However, fixing it timely is easy:
- Unplug the TV from the outlet.
- Allow it to stay idle for a while.
- Press and hold the TV’s power button for a few seconds while it’s off.
- Turn the power back on.
Afterward, check for any static noise, as it could indicate electrical issues.
Keep in mind that the static problem may be linked to connected devices.
Solution #5: Clean The Ports
Cleaning the ports on your TV is essential for maintaining good connectivity and preventing signal issues.
That’s because the ports accumulate dust over time and can even get rusty.
Those issues certainly depend on the place you live, as some houses are more dusty, and some regions have weather that makes devices rust faster.
What You’ll Need
You will need a can of compressed Air. You can purchase canned air designed for electronics at most electronics or office supply stores.
What To Do
First of all, ensure that your TV is powered off and unplugged from the electrical outlet.
This is crucial for safety and to avoid any electrical damage.
Now you can begin:
- Locate the ports on the sides or back of the TV.
- Hold the can of compressed air upright and away from your face. Do not shake the can.
- Gently insert the nozzle of the compressed air can into each port and blow short bursts of air.
- After blowing air into each port, use a flashlight to inspect the ports.
- Check for any remaining debris. If you see anything inside the ports, repeat the air-blowing process.
- Wipe down the exterior of your TV with a microfiber cloth to remove any dust or smudges.
- Plug in your devices and test the connections to ensure they work correctly.
Regularly cleaning your TV’s ports will help maintain optimal performance and extend the life of your television.
Avoid using sharp objects or abrasive materials that could damage the ports during cleaning.
Solution #6: Clear The TV’s Cache
The TV’s cache is a collection of data that aids in its smooth operation as you install more apps and accumulate data.
However, this cache can become corrupted, necessitating clearing. Those corrupted data can impact even functions such as receiving input correctly.
For Non-Roku Hisense Models
- Press the Menu button on your remote.
- Navigate to the Settings menu.
- Select “System.”
- Open “Application Settings.”
- Locate the “Clear Cache” option and select it.
For Roku-Powered Hisense Models
If your Hisense TV is powered by Roku, clear the cache with the following steps:
- Activate the TV’s Home function using the remote.
- Navigate to the “Home” option on the screen.
- Quickly press the “Home” button five times.
- Select the “Up” option.
- Double-tap “Rewind.”
- Double-tap “Fast forward.”
Clearing the cache can help resolve glitches and improve the overall performance of your TV.
Solution #7: Update The Firmware
Another common cause of glitches in your Hisense TV is the lack of a recent update.
Even though the input function doesn’t rely on network communication, the old firmware might have got glitchy.
Sometimes the new firmware is waiting to be installed on top of the old, making the system slow or working odd. So let’s update.
For Roku-enabled Models
Here are the steps if your Hisense TV is a Roku model:
- Access the Settings menu.
- Locate “System Options.”
- Select “Check for Updates.”
- If an update is available, click “Update.”
For Android Hisense Models
And these are the steps if your Hisense TV is an Android model:
- Access the main menu and look for the “Gear icon.”
- Enter “Device Preferences.”
- Select “About.”
- Navigate to “System update.”
- If “Update Now” is displayed, select it.
Solution #8: Reset The TV
Finally, you might need to reset your TV in order to get the input function to work correctly.
That’s because the issue at hand is a result of a deep corruption in the files of the current firmware. Then, you must return the TV to its factory settings.
For Non-Roku Hisense TV
If your Hisense TV doesn’t run on Roku, here is how to reset it:
- Press and hold the “Exit” button on the remote for 15 seconds.
- A prompt will appear on the screen.
- Confirm that you want to reset the TV.
- Turn off the TV.
- Wait for 20 seconds and then turn it back on.
The TV should be ready to be set up from scratch again.
For Roku Hisense TV
Owners of Roku Hisense TVs will do the following:
- Access the TV’s settings.
- Enter “Device Preferences.”
- Choose “Reset.”
- Confirm the “Factory Data Reset” option.
- Select “Erase Everything.”
These steps will help you reset your TV to its factory default settings.
Hisense TV won’t change input when something is wrong with the physical assets or even with the firmware.
Even though many possibilities arise, they are not hard to verify, and the guide above should help you solve the issue quickly.
Don’t forget to check the rest of the blog if you want extra help with Hisense TV or Roku!
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