why does pluto tv keep cutting out

If you’re wondering why does Pluto TV keep cutting out, you’ve come to the right place!

We know how frustrating it is when you just hop on your favorite TV show only to find out that Pluto TV keeps cutting out.

Well, if you’re experiencing the same or similar disconnection issue, then continue reading and remain invested throughout this guide to unwrap the solution!

When you’re constantly getting disconnected from the Pluto TV app, check if there’s a pending firmware update and diagnose the internet connection of the streaming device.

In case that doesn’t help, clear the Pluto TV app cache data and reinstall the app cleanly.

There is much more to explore so let’s jump in!

Why Does Pluto TV Keep Cutting Out?

pluto tv keeps cutting out

The exact reason why Pluto TV keeps cutting out couldn’t be identified before we don’t take all factors into consideration.

READ ALSO:  Pluto TV Can’t Connect On Firestick? (Quick Fix!)

This is why we’ve created a short bullet list that involves all of the potential possibilities when Pluto TV keeps cutting out and disconnecting you…

  • There’s a temporal bug with the streaming device.
  • The internet connection is either unstable or weak.
  • The Pluto service is having technical problems.
  • A memory/storage problem with the streaming device.
  • Too much app cache is causing issues with the device.

Pluto TV App Supported Devices!

The Pluto TV app platform can be streamed on the following devices:

  • Android mobile/tablet
  • Apple iPhone/iPad
  • Apple TV devices
  • Amazon Kindle/Fire Tablets
  • Roku devices and Roku TVs
  • Google Chromecast
  • TiVo Stream 4K
  • A variety of Android TVs
  • Web Browsers
pluto tv app supported devices
Tip: The web version of Pluto TV supports most online browsers, but we recommend Google Chrome for the best optimization and compatibility.

7 Working Solutions When Pluto TV Keeps Cutting Out!

Tip: To eliminate all possibilities one by one, follow the steps in chronological order!

READ ALSO:  How To Fix Pluto TV Guide Not Working? Complete Guide

1. Reboot the Streaming Device!

In case the Pluto TV problem is caused by the streaming device, all you need to do is perform a combined restart also known as a “power cycle”.

reboot the streaming device

The power cycle will discharge the streaming device’s power supply and is also greatly effective against temporal hardware/software issues.

To perform a basic power cycle, follow these instructions:

  1. Turn off the streaming device by pressing the power button.
  2. Once the device is powered off, unplug the power cable.
  3. Then, wait for ~60 seconds with the device unplugged.
  4. Reconnect the power cable of the streaming device to power.
  5. Turn on the streaming device and launch the Pluto TV app.
Tip: While the device is unplugged, check if all of the connection cables are in proper condition!

2. Reconnect the Device to Internet

reconnect the device to internet

Another reason to get disconnected or signed out from Pluto TV is due to a weak internet connection.

READ ALSO:  How to Fix Pluto TV No Sound? (Proven Solutions!)

All you need to do is reconnect the streaming device from the WiFi network, or reconnect the Ethernet cable if there’s a physical connection with the networking router.

How to Reconnect a Streaming Device to WiFi?

  • Go to Settings > “WiFi” > “OFF”, wait for 30 seconds, and re-enable the feature.

How to Reconnect a Streaming Device to Ethernet?

  • Disconnect the Ethernet cable from your device and wait for 30 seconds!
Tip: If the steps above don’t match your device, consult the user manual for guidelines!

3. Update the Pluto TV Application

update the pluto tv application

The reason why you’re getting kicked out from the Pluto TV app version is probably due to a missing and pending firmware update.

READ ALSO:  Pluto TV Not Working On Xbox One? - Here’s How to Fix

In order to operate properly, the Pluto TV app requires the latest released operational firmware so it’s recommended to update as soon as possible!

Here’s how to update the Pluto TV app on most streaming devices:

  1. Access the content store of the streaming device.
  2. Go to “Manage Installed Applications” in the store.
  3. Scroll down and locate the Pluto TV app from the list.
  4. Tick the checkbox next to the application and scroll up.
  5. Press on the “Update All” button to start the process.
Tip: You should keep all applications on your streaming device updated to the latest version!

4. Clear the Cache of the Pluto TV

clear the cache of the pluto tv

If you’re encountering the Pluto TV app problem on TV or mobile, clearing the app cache is a trusted resolution to the problem.

READ ALSO:  Pluto TV Keeps Crashing? - Here's How to Fix

Any installed application can generate an app cache that piles in the storage of the streaming device, which over time slows the device’s performance.

Here’s how to clear the Pluto TV app cache on most devices:

  1. Go to the Settings of the streaming device.
  2. Navigate to the “Applications” section.
  3. Locate the Pluto TV app from the list.
  4. Highlight the app and choose “Clear Cache”.
Tip: To find specific steps for clearing the cache on your device, refer to the user manual!

How to Erase Browser Cache & Cookies?

how to erase browser cache & cookies

To keep Pluto TV’s browser version error-free, it’s necessary to regularly erase the cache and cookies of the browser.

When the cache data and Cookies haven’t been cleared in a while, this will make your browser load significantly slower or result in cutting Pluto TV content.

  • We recommend using the Chrome browser to stream Pluto TV online!
READ ALSO:  Pluto TV Network Problem Detected? - Here’s How to Fix

Here’s how to clear the cache and cookies for the Chrome browser:

  1. Launch the Chrome application on your streaming device.
  2. Press the “More” button, situated at the top-right of the screen.
  3. Click “More Tools” and then press select “All Time” at the top.
  4. Press “Clear browsing data” and go back to the “More Tools” tab.
  5. Access the “Cookies and other site data” tab from the side menu.
  6. Check all of the boxes and then press the “Clear data” button.
Info: If you’re using an alternative browser, view the “Help” tab in order to learn how to clear the cache and cookies.

5. Test with Another User Account

test with another user account

To determine whether this problem is account-related, we strongly recommend accessing Pluto through a different user account.

READ ALSO:  Pluto TV Keeps Crashing? - Here's How to Fix

Since there are no subscription fees for Pluto TV, you’re free to create a brand new account and use it narrowly for testing purposes.

How to Create a New Pluto TV Account?

  1. Launch a browser on a compatible device.
  2. Go to the registration page of the Pluto TV app.
  3. Fill out the necessary personal credentials.
  4. Create a username and a secure password.
  5. Finish the registration and save the login info.

How to Test the New Pluto TV Account?

Launch the Pluto TV app or navigate to the login page if you’re on the browser version and use the new credentials to sign in.

Once you’re logged in, complete the first-time account setup and select any of the available content to stream and test for any cutting-out issues.

Note: If there was no issue with the new Pluto TV account, your old profile might be suspended!

6. Test Streaming on Another Device!

test streaming on another device

In case Pluto TV is still cutting out for you, testing on another device is a workaround that will help you uncover the origin of the problem.

READ ALSO:  Pluto TV Can’t Connect On Firestick? (Quick Fix!)

We’ve already covered most of the resolutions for Pluto TV cutting issues so testing on another device is one of your few options left.

  • Download Pluto TV on your mobile device or access the web version on a PC!

If you were receiving this problem within Pluto TV, check if you would encounter the same issue on the browser version and vice versa.

Play around with Pluto TV’s streaming sources and if possible, test on both mobile and desktop to narrow down the culprit.

Pro Tip: Test if the Pluto TV app will keep cutting out when using Mobile Data instead of WiFi.

7. Reinstall the Pluto Application

reinstall the pluto application

If all else failed, reinstalling the Pluto app is a reliable troubleshooting option. You could be unaware of underlying complications with the Pluto app.

READ ALSO:  Pluto TV Not Working On Samsung Smart TV? (Quick Fix)

This is why performing a clean Pluto TV app reinstallation, you’ll address any possibilities left at once so you can draw a conclusion.

Follow these steps to reinstall the Pluto TV app in easy steps:

  1. Access the Settings of your streaming device.
  2. Navigate to the “Applications” or “Storage” tab.
  3. Scroll down and locate the Pluto TV app.
  4. Press the app once and select “Uninstall”.
  5. Access the content store of your device.
  6. Use the search field to locate the Pluto app.
  7. Download the platform and launch-test it.
Note: Enable “Automatic Updates” for the Pluto TV app to always stay up to date!

Quick Recap:

The reason why does Pluto TV keep cutting out could be due to internet inconsistency, corrupted application cache data, or browser Cookies.

READ ALSO:  How To Fix Pluto TV Guide Not Working? Complete Guide

The best troubleshooting step is to perform a clean reinstallation of the Pluto TV app and test whether the cutting is there.

Read Next: Pluto TV Keeps Crashing? – Here’s How to Fix

Nicole B