Sometimes Lorex tells, “This device is already linked to” when it shouldn’t. Let’s fix it.
The Lorex system is convenient because you can link many cameras and other security devices.
However, some errors trigger a message saying a certain device is already linked.
If the Lorex device is already linked, first check with the previous owner (if there is one) and ask them to unlink their account from the device or system.
Lorex This Device Is Already Linked To – 8 Ways To Fix!
Solution #1: Get In Touch With Former Owner
It is common for your Lorex Home to display “This device is already linked” when you try to link the system with your account.
That happens because the previous owner has forgotten to undergo a critical step.
Thus, get in touch with them and ask them to do the following:
- Open the Lorex Home app.
- Go to the “Devices” tab.
- Click on the gear icon.
- Scroll down.
- Tap on “Remove device.”
- Confirm by tapping “Remove.”
After that, the device will be free to add to your Lorex account/app.
Solution #2: Delete The Account
Perhaps your house has a lot of Lorex devices that constitute an entire security system, but the previous resident owned it.
If they no longer use Lorex, you should ask them to delete their Lorex account.
That is a straightforward method to make the entire system free for your setting up.
- Log into the Lorex Home app.
- Go to the Settings tab.
- Tap on “Account Settings.”
- Tap “Security.”
- Select “Delete Account.”
After that, try adding the Lorex devices to your account again.
Solution #3: Change The Wireless Settings
The issue troubling you could also be related to the wireless settings of the Lorex device.
Sometimes, the error message shows up if the camera is connected to one network, but you must change it.
Here is how you can reset the Wi-Fi configurations:
- Press the camera’s Reset button.
- Open the Lorex Home app.
- Go to the “Devices” tab.
- Click on the gear icon.
- Scroll down.
- Tap on “Wireless Network.”
- Click on “Next.”
- Choose “Join.”
After that, wait for the Device Hotspot connection. Then follow these steps:
- Enter the Device Password.
- Tap “Next.”
- Choose the correct Wi-Fi network.
- Provide the credentials and tap “Connect.”
- Wait for the camera’s LED to turn green.
Solution #4: Check The DVR System
The message about the device being linked could also show up when you manage the DVR system, but the system is not responding accordingly.
First of all, do the following:
- Check if every wired camera is connected to the DVR device accordingly.
- Go to the app for Wi-Fi cameras and check if they are connected and responding.
If all of that is fine, you must restore the DVR system.
If the issue is on individual cameras, you might need to check or reset their connection (solutions #3 and #8).
Restore The DVR System
Here are the steps to make your DVR system work as intended again:
- Right-click anywhere on the display.
- Choose the “main menu” option.
- Inform your password.
- Select the hammer and screwdriver icon.
- Select the “Settings” option.
- Look for the “Default” option.
- Click on the box that stands for “Factory default.”
- Click on “Apply” and “OK.”
- Wait for the system to restart.
After that, all the settings of your DVR will go back to the basics. Malfunctions should go away, and any other issue that shows up is not the DVR’s fault.
Solution #5: Fix A Device Through The LSHSC
Suppose you are managing the Lorex Smart Home Security Center (LSHSC).
And got the message error that one device is already linked (but that’s wrong). In that case, you can manage the device in the Center without trouble.
Here is what you can do:
- Go to the Center’s Home Screen.
- Find “Device Management.”
- Find the disconnected/offline device that shows as already linked.
- Click on “More.”
- Select “Disconnect.”
- Press the device’s reset button for 10 seconds.
You should hear a sound when the reset is successful. After that, you can add the device to the LSHSC again.
Solution #6: Reset The LSHSC
The glitch could also affect many devices at once or the entire system.
In that case, you might want to reset the whole Lorex Smart Home Security Center.
Here is how you can do it:
- Go to the LSHSC’s home screen.
- Navigate to “Device Settings.”
- Select “Restore to Factory Settings.”
- Confirm by tapping “Yes.”
Wait for the system to restart and set up the Lorex Home Center again.
Physical Reset
You must perform a physical reset if the device glitches and doesn’t allow you to access the reset settings.
- Locate the reset button on the device’s back (it is on the right side of the USB port).
- Press the button for 5 seconds.
- The screen should prompt you to reset the device.
- Confirm by tapping on “Restore to factory settings.”
Solution #7: Solve The Connection On LHV/LNR Series DVR/NVR
Your error could stem from a connection issue on the LHV, LNR series DVR, or NVR you use.
If you don’t use any of those on your Lorex system, this solution might not help you.
Optimize The Internet Settings
Optimizing the internet settings on the system is easy but could eliminate plenty of potential issues.
- Go to the Live View.
- Right-click on it.
- Access the “Quick Menu.”
- Head to the Main Menu.
- Go to the Settings.
- Select “Network” and then “TCP/IP.”
- If the Mode is “Static,” click on “Dynamic Host Configuration Protocol.”
- Then “Apply” and “OK.”
After that, the internet problems on your Lorex security system should be gone.
Check The Ethernet Cable
Since this type of system requires steady data to work correctly, it is recommended to set it up with an Ethernet cable when available.
The issue you are facing could be physical, so you might want to do the following:
- Check if your router is sending data to your other devices.
- Connect the Ethernet cable to a different LAN port on the router (if available).
- If the issue persists, check if there is an issue with the device’s Ethernet port (it could be dust).
- If possible, use a different Ethernet cable.
Note: If you are replacing any Ethernet cable in the Lorex system, you must use a CAT5e or CAT6 model.
Solution #8: Reset Your Lorex Wi-Fi Camera
Sometimes, the best solution to solve the “This device is already linked” error is resetting the said device.
Above, we have already covered how to reset some settings on the Lorex system. Thus, now we need to check how to reset the Lorex cameras.
This solution should solve the following:
Reset The W261AQ Series
Here is how to reset this Lorex camera model:
- Unplug the camera.
- Turn the lens all the way up.
- Hold the reset button for 10 seconds.
- Wait for the chime sound.
- A green LED should flash.
Reset The W261AS Series
The W261AS is reset like this:
- Find the reset button on the camera’s back.
- Hold the reset button for 10 seconds.
- Wait for the chime sound.
- A green LED should flash.
Reset The W281AA / W282CA Series
The models W281AA and W282CA can be reset by doing this:
- Find the reset button at the camera’s top.
- Hold the reset button for 10 seconds.
- Wait for the chime sound.
- A green LED should flash.
Solid Green Light?
Suppose your camera displays a solid green light instead of a flashing one.
That indicates that the resetting process has not gone through. Thus, you must try it again.
Note: After resetting, you must set up each device from scratch.
Quick Recap
When Lorex messages “this device is already linked to” you have to wonder whether that is a network or account issue.
People who use a previously owned camera or system must ensure that the previous owner has disconnected their account from the devices.
Many other Lorex articles on our site can help you with further doubts!
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