Gosund Smart Plug Not Connecting? – (08 Working Solutions)

Is your Gosund Smart Plug not connecting? Such network issues are quick to solve!

The Gosund Smart Plug is a great tool to make your house smarter and improve the overall connectivity between all your devices.

But if your Plug doesn’t connect, all that promise goes down the drain, right? 

If your Gosund Smart Plug won’t connect, ensure good router coverage at its location. Check for router interference or settings incompatible with newer Gosund plugs.

All the solutions you can apply are very quick so you will be able to use the Smart Plug soon!

Gosund Smart Plug Not Connecting – Learn 8 Fixes!

Solution #1: Check Where You Place The Device

You must check the type of place you are installing your device when the Gosund Smart Plug won’t connect.

For example, is there any sort of interference around? Or is it too far from the router? Placing your Gosund Smart Plug in the correct place makes all the difference.

So here are some tips:

Solution #2: Verify The Frequency

On the network side of things, one very common mistake made by rookies is using the wrong frequency on their phones.

That’s because some phones nowadays already connect to 5GHz networks.

However, your Gosund Smart Plug can only connect to 2.4GHz. How to solve that?

Very simple:

1. Quit the app for a while.
2. Go to your phone’s Wi-Fi settings.
3. Switch from 2.4GHz to 5GHz.
4. Unplug and plug the device into the wall again.
5. Try connecting it once again.

If you’ve been struggling before, it should be a piece of cake now.

Solution #3: Turn Off Advanced Router Options

Contemporary routers offer a multitude of advanced Wi-Fi configurations designed to optimize network performance in various environments.

However, improper configuration of these settings can lead to interference issues.

If standard settings aren’t effective for your home network, consider the following steps:

1. Enter your router’s IP address into a web browser.
2. Access the router’s advanced Wi-Fi settings.
3. Look for settings such as Band Steering, Smart Connect, Whole-Home Wi-Fi, Wi-Fi Optimization, and Channel Optimization.
4. Turn off each setting individually to assess their impact.

Eventually, you should find the setting that makes the difference in the interaction with the Gosund Smart Plug. Leave that setting off or tweak it to make the connection stable.

Note: Router settings vary by brand; for instance, TP-Link might use "Band Steering." Different manufacturers can label advanced settings differently.

Solution #4: Change The Wireless Channel

Interference factors can disrupt device connections, such as physical obstacles like thick walls and furniture.

Additionally, an overcrowded wireless environment with numerous devices can lead to insufficient data availability for your Smart Plug.

Channel interference, often caused by neighboring routers, can further impact your network’s performance.

Here’s how to address these interference issues:

1. Install NetSpot software on a MacBook or Windows PC.
2. Launch the software and scan for active routers.
3. Identify frequently used nearby channels.

How To Change The Channel?

To change your router’s channel and reduce interference if your neighbors are on the same channel:

1. Locate your router’s IP address, typically found on its label.
2. Open a web browser and enter the router’s IP address.
3. Access the router’s “Wireless settings” menu.
4. Choose “Channels” for the affected frequency.
5. Select a channel with less neighboring activity.
6. Save the settings.

After saving the settings, your router will restart and implement the new channel configuration.

That should enhance the performance of your Gosund Smart Plug and other connected devices, especially when multiple devices require simultaneous data access.

Solution #5: Verify The Router’s DNS

Is your Gosund Smart plug not connecting to wifi? Sometimes, changing the DNS settings can resolve connectivity issues.

That is true for devices that are sensitive to incorrect DNS configurations, including automatic addresses or default settings provided by your ISP.

To adjust the DNS settings, follow these steps:

1. Enter your router’s IP address into a web browser.
2. Access the DNS settings.
3. Set 8.8.8.8 as the primary DNS and 8.8.4.4 as the secondary DNS.
4. Save the changes and exit.

Your router will restart, and if it doesn’t do so automatically, perform a manual restart.

After making this adjustment, the Gosund Smart Plug should maintain a stable connection without going offline.

Solution #6: Switch To AP Mode

One further simple solution that can make all the difference when adjusting your Gosund Smart Plug is switching to AP Mode.

Most of the time, the brand recommends users to connect using the Easy Mode.

However, if your connection fails with Easy Mode, just try AP Mode.

1. Close the app.
2. Restart your Smart Plug.
3. Open the app again.
4. Go to the connection page.
5. Select AP Mode.

That should make a difference and help you connect to the Smart Plug without further issues.

Solution #7: Try A Different Socket

This might sound silly this far in the article, but you should still try to use a different socket.

Here is the reasoning: while all of the sockets in your house are theoretically in the same electrical network, some of them might not work as well.

The one you are using perhaps doesn’t deliver the precise voltage your Smart Plug requires. Do you want to ensure?

1. Turn off power at the power breaker.
2. Grab a multimeter.
3. Adjust the multimeter the read the socket’s voltage.
4. Check the results.
5. Do the same for the other sockets in your house.

It is very common for one or more sockets to show different results. That’s simply because electrical circuits become worn over time.

So simply change the Smart Plug to a functional socket.

Solution #8: Reset The Plug

When dealing with a malfunctioning smart device, a factory reset is often the ultimate solution.

This process involves erasing all Wi-Fi and phone connection data.

To reset your Gosund Smart Plug, you must first remove it from the app and then perform a physical reset.

How To Remove From the App

1. Launch the Gosund app.
2. Tap the device displayed on the home screen.
3. Tap the edit icon to access the device control panel.
4. Scroll to the bottom of the page.
5. Tap either “Remove Device” or “Remove Device – clear data.”
6. Confirm your choice.

After completing these steps, the device should no longer appear in the app.

Reset With Physical Button

Once you’ve removed the device, initiate a physical reset:

1. Plug the Smart Plug into a standard power outlet (not a dimmer).
2. Press and hold the reset button for 5-10 seconds.
3. The status LED indicator will blink rapidly, indicating it’s in pairing mode.
4. Reconnect the device using the Gosund app.

How To Connect

Now that your device is reset, follow these steps to set it up correctly:

1. Plug in the Smart Plug.
2. Activate pairing mode.
3. Open the app.
4. Tap the “Add device” icon.
5. Select “Electrical Outlet” or a similar option.
6. Enter your Wi-Fi network name and password.
7. Assign a name or location to the device.

After completing these steps, test the Smart Plug’s remote control functionality through the app.

Note: When connecting, remember to switch to AP Mode in case Easy Mode doesn’t work!

Quick Recap

Thus when the Gosund Smart Plug is not connecting that’s likely because of incorrect network settings.

Some routers have plenty of preconfigured options that block the connection to some devices.

However, tweaking them is very easy and quick. Don’t forget to keep reading the blog if you need extra tips to use Smart Plugs!