Prime Student Sign Up Not Working? – (Here’s How to Fix)

Is your Prime Student sign up not working? We’ve got you covered!

Amazon Prime offers a discounted membership program for college students who want free shipping, unlimited streaming, and exclusive deals.

However, some users need help completing the registration process.

To get your Amazon Prime Student subscription to work, check if you meet the eligibility requirements and use a valid .edu email address.

Alright, let’s now move forward and address the solutions! 

10 Quick Ways to Fix Prime Student Sign Up Not Working

If you encounter issues when signing up for Prime Student, don’t panic.

We listed several solutions to help you fix the problem.

#1: Make Sure You’re Eligible for a Prime Student Membership

First, you should check if you meet the eligibility criteria for a Prime Student membership.

According to Amazon’s website, to enjoy a range of benefits like exclusive discounts, Prime streaming services, and free shipping, you need to:

• Be enrolled in a two-year or four-year college in the US or Puerto Rico
• Have a valid .edu email address
• Submit proof of enrollment
• Be at least 18 years old

You must meet these requirements to sign up for Prime Student.

If you’re not eligible, sign up for a regular Amazon Prime membership or wait until you become eligible. 

#2: Use an Academic Email Address Ending in .edu

Amazon uses an academic email address ending in .edu to verify your student status and send you a confirmation link.

If you use a non-academic email address, you will not receive the verification email from Amazon. 

To use an academic email address ending in .edu, follow these steps:

1. Go to the Prime Student Sign Up page.
2. Enter your .edu email address and create a password.
3. Click on Create your account.
4. Check your .edu email inbox for a verification email from Amazon.
5. Click on the link in the email to confirm your account.
6. Start your 6-month trial. 

Note: You need to verify your .edu email address to be able to complete the signup process. 

#3: Check Your Spam or Junk Folder for the Verification Email

Sometimes, the email from Amazon is filtered as spam by your email provider or settings.

If you are eligible for Prime Student but do not see the verification email in your inbox, check your spam or junk folder.

Here’s how to do this:

1. Log in to your .edu email account.
2. Go to your spam or junk folder.
3. Look for an email from Amazon with the subject “Verify your email address.”
4. Once you find it, open it and click on the link to confirm your account.
5. If you don’t see it, move on to the next solution.  

#4: Cancel Your Regular Amazon Prime Membership

If you have a regular Amazon Prime account, you won’t be able to sign up for Student Prime.

You need to cancel your existing Amazon Prime membership first. 

Here’s how to do this:

1. Go to your Amazon account page.
2. Click on Prime Membership.
3. Select End Membership and Benefits.
4. Follow the on-screen instructions to confirm your cancellation. 

Note: Ensure you know whether you have a monthly or annual Prime membership plan, as the cancellation process will vary. 

#5: Sign Up to Prime Student on a Different Device

If you still have an Amazon Prime student sign up not working problem, sign up to Prime Student on a different device.

Some devices have compatibility issues with the signup page or the verification email. 

To sign up to Prime Student using a different device, follow these steps:

1. Go to the Prime Student signup page on your preferred device.
2. Enter your .edu email address and create your password.
3. Click on Create your account.
4. Check your .edu email inbox for a verification email from Amazon.
5. Click on the link in the email to confirm your account.
6. Start your 6-month trial. 

Tip: Use a secure device and a trusted internet connection to protect your personal information during signup.  

If none of these methods work out so far, the issue is likely caused by your browser.

You want to check on those using the steps below.

#6: Disable Browser Extensions that Block Ads or Scripts

Some extensions interfere with the functionality of the signup page or the verification email.

For instance, those that block ads or scripts prevent you from accessing the signup page or submitting your information. 

To prevent this, turn off the browser extension by following these steps:

1. Open your web browser.
2. Go to the Settings Menu.
3. Select the Extensions or Add Ons section.
4. Find the extensions that block ads or scripts and disable them.
5. Restart your web browser.
6. Sign up for Prime Student again.

Note: Disabling these extensions will affect how websites load and function, as they rely on ads and scripts for certain features or revenue. 

#7: Clear Your Browser Cache and Cookies Before Signing Up

Cache and cookies are temporary files that store browsing history and preferences information.

You will encounter errors when signing up for Prime Student if they are corrupted or outdated.

To avoid this, clear your browser cache and cookies before signing up. 

Here are the steps to do this:

1. Open your web browser.
2. Go to the Settings Menu.
3. Go to the Privacy or Security section.
4. Find the option to clear browsing data and select it.
5. Choose Cache and Cookies as the data types to delete.
6. Confirm you want to remove browsing data.
7. Wait for the process to finish.
8. Restart your web browser.
9. Sign up for Prime Student again. 

Clearing your browser cache and cookies will remove stored data, including login credentials and browsing history. 

Pro Tip: Save or back up necessary information before clearing browsing data.

#8: Sign Up on the Amazon Mobile App

If you have an Amazon Prime student sign up page not working problem, use the Amazon Mobile app instead.

The app has fewer issues than the website regarding signing up for Prime Student. 

Follow these steps if you encounter slow loading, broken links, or unresponsive buttons on the Prime Student webpage:

1. Download and install the Amazon Mobile App on your iOS or Android device.
2. Open the app and log in with your .edu email address and password.
3. Tap on the Menu icon in the upper left corner of the screen.
4. Select Prime.
5. Tap on Start your 6-Month Trial.
6. Follow the on-screen instructions to verify your student status and start the trial.

Note: Make sure you get the official Amazon Mobile app from a trusted app store, such as Apple App Store or Google Play Store.

We recommend keeping the app current to benefit from security enhancements and new features for best performance and to avoid any issues. 

#9: Disconnect from Your VPN Before Signing Up

VPNs hide your IP address and location from websites and online services for maximum privacy and security.

However, Amazon sometimes detects them as suspicious activity and blocks your access or verification.  

To prevent this, disconnect your VPN before signing up. Here’s how:

1. Open the VPN app or software on your device.
2. Find the option to disconnect or turn off the VPN.
3. Confirm you want to disconnect or turn off your VPN. 
4. Wait for the disconnection process to finish.
5. Sign up for Prime Student again. 

Note: After successfully signing up for Prime Student, reconnect to your VPN if you wish to continue using it for privacy or security reasons. 

#10: Verify Your Credit Card or Payment Method

Amazon requires you to have a valid credit card or payment method on file to sign up for Prime Student.

If your credit card is expired, invalid, or declined, you will not be able to proceed with the signup process. 

To verify your credit card or payment method, follow these steps:

1. Go to your Amazon account page.
2. Click on Your Payments.
3. Click on Add a payment method or Edit next to your existing payment method.
4. Enter or update your credit card or payment method information.
5. Click on Save Changes.
6. Sign up for Prime Studen again. 

Note: Amazon will place small, temporary authorization holds on your card during verification. These are typically reversed within a few days, but be prepared for them.  

Quick Recap

If you need help with the Prime Student sign up not working, ensure eligibility by meeting the enrollment criteria.

If you meet the requirements but still can’t complete the signup process, clear your browser cache and cookies or disconnect your VPN.