garmin watch stuck on triangle

Wondering why your Garmin watch stuck on triangle? Let’s find out everything in the guide!

A blue triangle appears on Garmin watches when they’re in recovery mode, for example, when updating software or when there is a battery-related issue.

In order to fix the blue triangle, you need to inspect and address all possibilities in an individual manner.

Let’s first evaluate the causes of the Garmin watch blue triangle!

Why Is My Garmin Watch Showing A Blue Triangle?

If your Garmin watch is stuck with the blue triangle on the screen, then it is indicating that your device might experience trouble recovering something.

Therefore, in order to troubleshoot the watch, it is crucial to know what might cause the watch to get stuck on the triangle.

The following are the potential causes of the Garmin watch blue triangle:

Software Bug

garmin watch has software bug

Sometimes the watch develops system bugs or glitches, which might prevent the device from recovering and freeze on with the blue triangle.

Firmware Update

As the Garmin watch updates the firmware, the blue triangle appears for a while until the update is complete. It’s also completely safe and normal.

Firmware Update Fail

The Garmin watch stays stuck on the blue triangle if a bug, bad network, or low battery interrupts or fails the firmware update process.

Hardware Issue

Sometimes the Garmin watch is stuck on the blue triangle due to a low battery or defective charging port to indicate a hardware issue with the device.

In addition to the aforementioned causes, there are many more surrounding factors that are included in the solution guide below.

So without further hesitation, jump straight in!

How To Fix When Garmin Watch Stuck On Triangle?

restart garmin watch

Follow the following troubleshooting methods if your Garmin watch is stuck on the blue triangle!

1. Restart the Garmin Watch

The first and easiest solution is to perform a soft reset on your Garmin watch, which will reboot the operating system and restore the functionality. 

Here are the two methods to restart the Gramin watch:

  1. Locate the Power button on the Gramin watch.
  2. Press and hold the Power button for 10 seconds.
  3. Then release the button to turn off the device.
  4. Again, press the Power button to turn on the watch.
Note: If a menu appears instead of turning off, then press on the power icon!

2. Manually Update Watch!

When the Garmin watch is interrupted during firmware updating, it keeps freezing on the blue triangle.

If that’s the case, then you just need to update the firmware manually by using Garmin Express to get rid of the stuck screen of your watch.

Here is how to manually update the Garmin watch firmware:

  1. Take a USB charging cable and connect to a computer.
  2. Connect the other end of the with your Garmin watch.
  3. Then launch the Garmin Express for Windows.
  4. The Garmin Express will automatically scan for updates.
  5. Select the update file when or if one appears.
manually update garmin watch

When you’re ready, disconnect the watch from the computer as the installation process ends.

The watch will automatically prompt you to choose from “Install Now” and “Install Tonight“.

Note: Consult your watch manual for more information on updating the firmware!

3. Charge The Garmin Watch

Your Garmin watch may also get stuck on the blue triangle because of low battery or internal battery issues.

Although this doesn’t commonly occur, if the watch’s battery is low when the firmware is being updated, the watch may become stuck on the blue triangle.

  • Simply, charge your Garmin watch for at least 30 minutes!

The triangle Garmin watch would also appear when the battery can’t keep up with the device operation as a sign of battery throttling.

Although the Garmin watches have a long battery, if you have noticed such indications, then contact Garmin Support for repair.

charge the garmin watch
Tip: If you’ve got a replacement USB cable feel free to try charging your Garmin watch!

4. Clear the Garmin Connect Cache!

We use the Garmin Connect mobile app to hook up our Garmin watch to our smartphones, but sometimes corrupted cache data might impact the watch.

The blue triangle mainly indicates an incident (recovering) so it’s best to temporarily disconnect the watch from our phone!

Clear Garmin Connect Cache (Android):

  1. Navigate to Settings > Applications.
  2. From there tap on Garmin Connect.
  3. Next, tap on Storage > Clear Cache.

Clear Garmin Connect Cache (Apple):

  1. From the Home screen, go to Settings.
  2. Scroll down to find Garmin Connect.
  3. Tap on the app and select “Offload app”.

When the application cache has been cleared, restart your Garmin watch and check whether the blue triangle will continue to appear on the screen.

If yes, then proceed with the next step!

5. Factory Reset The Watch!

factory reset the garmin watch

In case none of the steps above managed to help, perhaps you’ll need to perform a factory reset on your Garmin watch to solve the problem.

However, keep in mind that this method will reset all watch settings and delete any configurations that you’ve made!

Alert: Keep in mind that the Reset will erase every setting and configuration!

Here is the way to reset the Garmin device according to the model:

Reset Approach Watch – S60 & S62:

  1. Turn off the Garmin watch.
  2. Press and hold the Menu button.
  3. Wait for 30 seconds and release.
  4. Wait until the blue triangle flashes.
  5. Press and hold the Action + Back button.
  6. After the 1st vibration, release the Action button.
  7. Release the Back button after the second vibration.

Reset Fenix 5 and 6 Watch!

  1. Press and hold the Light button for 30 seconds.
  2. Then press the Light button to turn on the watch.
  3. Wait until the blue triangle appears on display.
  4. Then press and hold the Back and Start/Stop buttons.
  5. After the first vibration, release the Start/Stop button.
  6. Then release the Back button after the second vibration.
Note: In case the steps above didn’t work, check the user manual for exact instructions!

6. Replace the Charging Cable!

replace the charging cable

In case your Garmin watch is still stuck on a blue triangle chances are that your device is not charging well enough.

There are two general possibilities – the power outlet and the USB charging cable so you can test the electrical source right away!

In case the blue triangle continues to appear, test connecting the USB cable to another adapter or purchase a new Garmin Watch-Compatible Charger Cable to charge the watch.

Also, it’s important to plug and charge your Garmin watch overnight for more than a few hours, which might be enough to solve the problem. Hence, in case nothing helped, try this!

Tip: Plug your Garmin watch into a power outlet (via adapter) instead of a PC or laptop.

Still Stuck on the Blue Triangle?

After attempting all the aforementioned troubleshooting, if your Garmin watch is still stuck on the blue triangle, perhaps you could use some help.

Simply get in touch with Garmin Support, and be sure to describe your problem as well as the troubleshooting you’ve done on your watch.

contact garmin customer support
Tip: You can also post your issue on the Garmin forum to get more help from users!

Frequently Asked Questions!

Will My Data Be Lost Due to the Blue Triangle?

No particularly, if your watch can be reset, thus the blue triangle removed. In most cases, replacing the charging cable on your Garmin watch resolves the problem and saves the data.

Is the Blue Triangle a Common Garmin Issue?

Yes, since the blue triangle on the Garmin watch indicates a “recovery” which means that something has happened. In some cases, it’s a minor accident and in others not that much.

Can Low Battery Cause the Blue Garmin Triangle?

Definitely yes, a low battery or insufficient charge on your Garmin watch will definitely result in a blue triangle stuck on the device. The solution is to fully charge your Garmin watch.

garmin watch on low battery

Can the Garmin Watch be used with a Blue Triangle?

No, the Garmin watch becomes completely unusable when there is a stuck blue triangle since sometimes the issue might impact the watch’s function. 

Quick Recap:

Whenever your Garmin watch stuck on triangle, restart the watch, manually update the watch’s firmware and fully charge your device.

In case that doesn’t help, perform a factory reset on your Garmin watch to restore all settings and start fresh!

Read Next: How Do Garmin Watches Measure Stress? All You Need to Know

Nicole B