Enbrighten Smart Plug Won’t Connect To WiFi? (Easy Fix)

Whenever an Enbrighten smart plug won’t connect to WiFi, you can’t use it to control any of your devices connected to it.

If you struggle to get your smart plug to work, don’t worry; this guide has some fixes for you to try out.

To fix your smart plug not connecting to a WiFi network, start by power cycling it and checking its network for issues. Then, reduce potential interference from other sources.

Before we continue, let’s find out the underlying causes of Enbrighten’s connectivity problems.

Why Won’t My Enbrighten Smart Plug Connect To WiFi?

If you are trying to connect your smart plug to your app or can’t get it to hold a steady connection, the issues are usually within the network or the device setup.

In rarer cases, your smart plug could have suffered hardware damage.

Here are the common types of causes for your smart plug not connecting to a network:

Since you are better aware of what causes these WiFi pairing issues, let’s move on and try out a couple of possible solutions.

How To Fix Enbrighten Smart Plug Won’t Connect To WiFi?

Tip: If you have a power surge, check if the circuit breaker has switched on automatically.

Solution 1: Perform General Router And Smart Plug Troubleshooting

Whenever the Enbrighten smart plug does not connect to WiFi, is usually because the router or smart plug has run into a temporary software glitch.

Power cycling your devices can oftentimes clear these minor errors.

Here is how to power cycle both your router and the Enbrighten plug itself:

1. Restart the Enbrighten smart plug by unplugging and waiting for 10 minutes. 
2. Check if your WiFi network is operational and confirm your other devices can connect.
3. Reset your WiFi router and modem by unplugging them from their power.
4. Check the WiFi network’s name and password for accuracy.
5. Reset the smart plug by holding its button for 10 seconds until the LED flashes.
6. Ensure your phone with the Enbrighten app is paired to the proper WiFi network.

After you try these basic troubleshooting steps, try to connect the plug to your WiFi network via the Enbrighten app​​​​.

Note: Check for an LED indicator on your smart plug that lights up to indicate any problems.

Solution 2: Check For WiFi Network Compatibility Issues

A common cause for your Enbrighten to fail to pair to a network is that your WiFi is incorrectly set up.

Smart plugs like Enbrigten work with only selected frequencies and require specific settings to work.

Here are the steps to verify your WiFi network and check for compatibility issues:

1. Type in your IP address on a PC connected to your WiFi to access its interface.
2. Access your router settings and change the network band to 2.4GHz or dual band.
3. Check if your router has a setting that is preventing the pairing of unknown devices.
4. Remove MAC filtering or any firewalls that can prevent your smart plug from pairing.
5. Restart your router to apply the new settings.
6. Ensure your mobile device is connected to the same 2.4GHz network.
7. Try reconnecting the smart plug to your WiFi network.

Remember, if you aren’t sure how to open the router settings tab, contact your ISP to get the correct steps.

Note: Currently, most Enbrighten smart plugs don't support 5GHz WiFi networks.

Solution 3: Enhance Your Wi-Fi Signal Strength And Range

Sometimes, your network could be properly working, but your smart plug will fail to connect if its signal is too weak.

To prevent this, there are a couple of improvements you can make to your router’s reception.

Here are some steps to improve your WiFi signal range to pair your Enbrighten device:

1. Relocate the Enbrighten smart plug physically closer to your router.
2. Remove physical barriers between the plug and the router.
3. Be mindful that thick walls or furniture can diminish the WiFi signal strength.
4. Use a Wi-Fi extender to boost signal strength if your device is in a far-away room.
5. Check for other devices that may cause interference and move them.
6. Pause any large file streaming, uploads, and downloads until you pair the plug.

When you have made some signal improvements, reattempt connecting the smart plug via its native app.

Note: You can test the Wi-Fi signal strength using the Enbrighten app.

Solution 4: Check For Power Issues

If your Enbrighten smart plug can’t draw enough power, it could malfunction and fail when you attempt to connect it to a network.

To prevent this from happening, you can inspect your power source and the plug itself.

Here is how to check your smart plug and power delivery for potential issues:

1. Check if your smart plug LED light lights up or blinks whenever you power it on.
2. Smart devices bought from outside the US won’t work on the 120 Voltage standard.
3. If you are using a plug converter or power adapter, try using a different one.
4. Check if the metal prongs on your smart plug are not bent or loose.
5. Try using multiple different sockets or power strips with your Enbrighten.

Note: Don't connect your smart plug in congested power strips to avoid issues or damage.

Solution 5: Try Using Different WiFi Channels

If your smart plug won’t pair to your WiFi network, it’s likely because your WiFi channel is overloaded.

To prevent this from happening, you can manually check and switch the channels of your router.

Here are some general ways to change your router’s channel to pair your Enbrighten:

1. Open your router’s settings tab by typing out your IP address in a browser.
2. If prompted, log in via your credentials and hit enter.
3. Look for channel settings or worded as advanced settings.
4. Click on channels and then try using either N:6 or 11, as they are the least crowded.
5. Save any changes and then exit the settings panel.
6. Try using a WiFi analyzer app to check the signal strength in different locations.
7. Reset the smart plug to refresh its connection.

You can try pairing your smart plug and repeat the above steps to test different channels to see if the issue gets resolved. 

Note: Enbrighten plugs are designed for use only in indoor areas.

Solution 6: Update Your Enbrighten App

A possible cause for your smart plug struggling to connect to WiFi is that the app that controls your device is outdated.

This can cause many issues, including trouble pairing to a network or holding on to it once connected.

Here are the basic steps to update your Enbrighten app software to the latest version:

1. Ensure your phone or tablet is connected to your WiFi and not using mobile data.
2. Go to either the Google Play Store or the App Store, based on your manufacturer.
3. In the search field, type out Enbrighten and select your app from the list.
4. Check for a button saying updates are available and tap it to install them.
5. When your app is updated, you might be prompted to log in again.

After this setup, enable Bluetooth on your phone and try pairing your smart plug through the app.

Note: Regularly reboot your router and modem to maintain optimal performance.

Solution 7: Check The Smart Plug App Settings

If you have followed through all our steps so far but the plug still has issues, you can check if the app settings are set up correctly.

If your device is blocking Bluetooth pairing or other location access, your plug won’t pair.

Here is how to check for proper app permissions and settings for your Enbrighten:

1. Ensure Bluetooth is enabled on your smartphone for initial setup.
2. Grant Location or Bluetooth permissions and check if they are blocked for the app.
3. Use a different smartphone or tablet to set up the smart plug.
4. Check for any software updates for your smartphone or tablet.
5. Restart the app and the smart plug if there are connectivity issues.
6. Clear the cache and data of the Enbrighten app if problems persist.

If you still can’t pair your device, you can consider using a different app, like the Smart Life App, for setup​​​​.

Note: Your smart plug is prone to signal interference; avoid placing it next to other appliances.

Quick Recap

Whenever the Enbrighten smart plug won’t connect to WiFi, begin by power cycling it and restarting your router.

Next, check for network issues and disable firewalls to enable pairing.