wyze doorbell notifications not working

Wondering why Wyze Doorbell notifications not working. Keep reading!

Wyze is proven to provide one of the best security systems on the market, and their Doorbell is one of them.

The Wyze application uses the doorbell to notify you when there is an activity.

Sometimes the notifications won’t work, and from here, the problem begins!

The Wyze Doorbell app notifications will not work when they are muted or turned off from the mobile application. The Wyze notification can also be impacted by corrupted application data, outdated firmware, or your internet connection.

Let’s next learn more about the problem with different operating systems!

Wyze Notifications Not Working Android?

why wyze not working on android

In case you’ve got an Android device and the notifications from the Wyze application are not working, you need to enable them first.

Your Android device can easily disable/enable notifications for the applications that are installed individually.

Go to Settings > Notifications > All Apps > Wyze > Toggle ON

The notification for the Wyze app on your Android device is now enabled.

Wyze Notifications Not Working iPhone?

When you’re using an iPhone to host the Wyze application, to receive notifications, you need to enable them in the settings.

You can choose whether you want to receive notifications from any of the installed apps on your iPhone.

Go to Settings > Scroll Down > Wyze > Notifications > Toggle ON

This is why the Wyze notifications were not working on your iPhone!

In case the Wyze Doorbell notifications are still not there, let’s jump into the solution guide!

How to Fix Wyze Doorbell Notifications Not Working?

how fix wyze doorbell notifications

If your Wyze Doorbell notifications are not working, then something went wrong in your setup.

The issue can be diagnosed quickly, so let’s explore the possible ways available.

Solution #1 Reboot Wyze Doorbell

The very first step is to turn OFF and ON the Wyze Doorbell. This method will refresh the services, and hopefully, the notifications will start appearing. 

Here is how you can reboot your Wyze doorbell:

  1. Turn over the doorbell breaker. 
  2. Switched off the doorbell. 
  3. Wait for at least 20 seconds
  4. Turn on the breaker and doorbell. 
Tip: It’s also recommended to reboot your mobile device!

Solution #2 Unmute Doorbell Notifications

unmute the notifications

Wyze Doorbell sends notifications as soon as it detects any movement, and when you’re not notified, they may be disabled in the Wyze app.

The solution only requires you to enable notification access if the feature is disabled.

Note: Ensure that your mobile is connected to a working network!

Here is how you can unmute the Wyze Doorbell notifications:

  1. Open the Wyze app
  2. Navigate to Wyze Video Doorbell Home
  3. Tap on Settings
  4. Go to Event Recording
  5. Enable the Notifications by tapping the toggle. 

Now when your doorbell detects motion, you’ll be alerted on your mobile phone, as long as the device is connected to the internet.

If the notifications are not there, let’s inspect your WiFi.

Solution #3 Check Network Connection!

check the network connection

Now when the notifications are enabled, the second-most-important suspect remains the internet connection.

If you’re using a smartphone or a tablet to host the Wyze app, your device could be disconnected from the WiFi. 

  • The Wyze Doorbell supports only 2.4Ghz WiFi frequency!

In that regard, it’s extremely important to connect your smartphone, hence, the Wyze application, to a 2.4Ghz broadband of your router.

In addition, you need to test whether the WiFi you’re using is actually working. Test with a secondary device to connect and surf the internet.

Alert: Proceed only if your internet connection can be excluded from the possibilities!

Solution #4 Adjust Notification Settings

adjust the notification

In case the notifications from your Wyze Doorbell do not appear on your device, perhaps you’ll need some manual interaction.

The smart device can easily mute/unmute notifications for any installed application, so let’s check whether the settings for the Wyze app are correct.

Alert: Make sure that the “Do Not Disturb” (DN) mode is turned off on your phone! 

Here is how you can check for Wyze app notifications on your phone:

  1. Navigate to mobile Settings
  2. Android: Locate Apps & Notifications > Notifications
  3. On iPhone, go to the Notifications tab.
  4. Find the Wyze app from the list. 
  5. Enable the notification by tapping on the toggle. 
Note: Make sure your device host-device operating system is up to date!

Solution #5 Update Doorbell Firmware

update the doorbell firmware

Before proceeding further into more technical solutions, let’s first check whether there is a pending upgrade for the Wyze Doorbell.

Perhaps there is a developer’s hotfix for the notification problem that you haven’t installed on your device.

Here is how you can update your Wyze doorbell firmware:

  1. Open the Wyze app.
  2. Go to Home > Wyze Video Doorbell
  3. Navigate to Settings > Device Info > Firmware Version > Update.
  4. Tap on Update to start the process.
Note: No update? Your device is already up to date so jump to the next solution! 

Solution #6 Reinstall The Wyze App!

reinstall wyze app

Outdated app versions lead to many issues with functionality. In addition, the application could have developed corrupted cache data, which sometimes impacts the operation.

In order to clear the data completely, we’re going to perform a clean Wyze app installation

Here is how you can reinstall the Wyze app:

  1. Uninstall the Wyze app from your phone. 
  2. Visit the Play Store or App Store
  3. Search for “Wyze”, and download the official app. 
  4. As the download completes, restart your device. 
  5. Launch the app, and log in to your Wyze account. 

After setting up your account to the latest app version, you will receive every notification from your Wyze doorbell.

To trigger a notification, imitate movement in front of the camera.

Note: Wyze mobile app does not work on Windows phones and Kindle Fire tablets

Solution #7 Enable VOIP (Video Doorbell)

enable the voip doorbell

Another possible solution that you must attempt is enabling VOIP. By enabling this option,  whenever the doorbell detects any activity, it calls your device.

This will ensure that the connection between the doorbell and the device is working.

Here is how you can enable VOIP in the Wyze app:

  1. Open the Wyze app. 
  2. Go to Account. 
  3. Look for Notifications > Push Notifications.
  4. Enable VOIP by tapping the toggle button.

Then you need to trigger motion detection and check whether a call notification will be sent to your device.

In case the phone never rings, it means that the Wyze doorbell and app are not communicating.

The only solution remains to reset the doorbell in the final method!

Solution #8 Factory Reset Wyze Doorbell

factory reset the wyze

Sometimes, when nothing works, our last possible shot against the issue is to perform a Factory Reset on your Wyze Doorbell.

The method will disconnect the doorbell from the app and reinstall the operating system. 

Note: By resetting the Wyze Doorbell, saved settings will be removed from the app. 

Here is how you can hard reset your Wyze Doorbell in easy steps:

  1. Connect your Wyze Doorbell to the power source. 
  2. Press and hold the Reset button for at least 5 seconds. 
  3. The Wyze Doorbell will disconnect from the app.
  4. The factory reset will automatically begin.

The reset might take up to 5 minutes, so be patient. When the Wyze Doorbell restarts, you will know that the reset is complete.

Then you can enable the notification from the app and test whether they are now working. 

Ask Wyze For Help!

ask the wyze for help

Still not getting notifications from the Wyze app?  

Now it’s time to take professional assistance directly from the Wyze Support Team.

Share what you’ve already attempted to save as much time as possible. Good Luck!

Quick Recap:

Thus, the notifications on the Wyze Doorbell are not working because they are disabled either from the Wyze app or from your device. We’ve learned that the solution involves adjusting the settings, reinstalling the Wyze app, and factory resetting the Wyze Doorbell.


In this guide, we have learned why the Wyze Doorbell notifications not working and how to solve the problem as soon as possible.

The most important thing we’ve learned in this guide is to ensure that the Wyze app notifications are not suppressed in any variety!

For more Wyze solution guides and interesting-to-read content, check out our blog!

Nicole B