SimpliSafe doorbell yellow light can be confusing to troubleshoot, as you don’t get an exact indication of the issue.
A yellow light can mean multiple issues, but don’t worry if you have this problem; our guide will show you some fixes.
To fix your SimpliSafe doorbell stuck in a yellow light, begin by factory resetting your doorbell. Next, check its batteries and check the WiFi network for issues and instability.
At this point, you know some of the fixes, but we also need to know the causes of the yellow light.
What Causes SimpliSafe Yellow Light Glow?
Across SimpliSafe devices, a yellow light means that an update is currently deploying.
In rare cases, a glitch occurs, and such updates get stuck indefinitely.
This could lead to other issues, such as boot loops or issues with connecting to a network.
Here are some other common causes of a yellow light appearing on your doorbell:
Now that you have a clearer understanding of the causes of a yellow light, we can go on to try the solutions.
How To Fix Simplisafe Doorbell Yellow Light?
Tip: Most SimpliSafe devices won't support a 5 GHz WiFi frequency bandwidth.
Solution 1: Factory Resetting the SimpliSafe Doorbell
A likely cause of your SimpliSafe doorbell blinking yellow is that it has run into a boot loop cycle due to a software malfunction.
A factory reset, in this case, will revert your doorbell to the software version it arrived with from the factory.
Here is how to hard reset your doorbell to fix a blinking yellow light that is stuck:
- Start by removing the SimpliSafe doorbell from its mounting bracket.
- Connect the SimpliSafe doorbell to a charger and place it on a flat surface.
- Locate the large reset button near the charging dock on the back of the doorbell.
- Press and hold this reset button for approximately 25 seconds.
- Let go when you see that the doorbell’s glowing light changes color.
- A yellow light indicates the SimpliSafe doorbell is in setup mode.
- Wait for the light to turn from yellow to white.
- Reattach the SimpliSafe doorbell to its mounting bracket and reconnect it to power.
When you have reset your device successfully, use the SimpliSafe app to complete the setup process and reconfigure any necessary settings.
Note: Wait for half an hour so your device has a chance to install any pending updates.
Solution 2: Checking and Replacing the Batteries
Some SimpliSafe doorbell devices come with a backup battery that gets charged via the wiring system.
If this battery gets depleted, it could cause multiple software issues for your doorbell.
Here are some general steps to check and replace your SimpliSafe doorbell batteries:
- Open the SimpliSafe doorbell by removing the faceplate.
- Access the battery compartment and take out the batteries for inspection.
- Check the current batteries for any signs of damage or depletion and remove them.
- Replace old batteries with new ones, ensuring they are properly oriented.
- Reattach the faceplate to the SimpliSafe doorbell and secure it in place.
- Press the doorbell button to test if the yellow light issue has been resolved.
Note: Reset the doorbell one more time via the button on the back after installing new batteries.
Solution 3: Troubleshoot Your Doorbell WiFi Connection
As a yellow light is frequently caused due to a stuck update, ensuring your WiFi connection is stable can resolve that issue.
To ensure your doorbell can get the full update, you have to manually check your WiFi connection for issues.
Here are the steps on how to troubleshoot your WiFi connectivity for your SimpliSafe:
- Ensure your WiFi router is turned on and functioning correctly before starting.
- Move the SimpliSafe doorbell closer to your WiFi router to ensure a strong signal.
- Power cycle your WiFi router by unplugging it for 30 seconds.
- After your router has cooled down, reconnect its power cable.
- After the router restarts, locate the reset button on the back of your SimpliSafe doorbell.
- Press and hold the reset button for 10 seconds to reset the doorbell’s WiFi connection.
- Once the SimpliSafe doorbell restarts, add it to your WiFi network through the app.
After you perform the WiFi reset, test the connection by ringing the doorbell and checking for notifications on your smartphone.
Note: Be sure that your device running the SimpliSafe app is on the same WiFi as the doorbell.
Solution 4: Adjusting the Doorbell’s Motion Sensitivity
In rare instances, your doorbell could have abnormally high power draw because it’s constantly active.
This can happen if the motion sensitivity is improperly tuned, leading your doorbell to always steam video.
Here is how to ensure your doorbell sensitivity settings for motion detection are correct:
- Launch the SimpliSafe app on your smartphone and navigate to the doorbell’s settings.
- Find the motion settings within the app and select them to adjust the sensitivity levels.
- Decrease the motion sensitivity to see if it affects the yellow light issue.
- Save your changes and exit the settings menu in the SimpliSafe app.
- Test the doorbell by moving in front of it to trigger the motion detection.
If the problem with the yellow light persists after adjusting the motion sensitivity, follow through with our next solution.
Note: It's not suggested to install your doorbell facing busy sidewalks or roads.
Solution 5: Ensuring Proper Power Supply
If your doorbell can’t receive the power needed to operate, it might get stuck in a boot cycle, causing a yellow light.
This occurs most frequently if the transformer or voltage is incompatible with your device requirements.
Here are some basic steps to ensure your doorbell has enough power coming to it:
- Power off your doorbell through the circuit breaker before handling its wires.
- Check the voltage supply details for your exact SimpliSafe doorbell.
- Ensure your transformer voltage falls within the recommended range of 8V-24V.
- If your voltage is too low, upgrade your transformer to meet the requirements.
- Inspect the wiring of your SimpliSafe for signs of damage or loose connections.
- Reconnect the doorbell to the power source and monitor the status of the yellow light.
After you finish the above steps, set up the doorbell again through the SimpliSafe app and test its functionality.
Note: Be sure to have enough overhead in your transformer in case it also powers a chime.
Solution 6: Reconnecting to the SimpliSafe Base Station
Since your SimpliSafe can be controlled through the base station, any issues in that area can cause it to be stuck updating or pairing.
To prevent this, you have to restart your base station.
Here is how you can reconnect your doorbell to its base station to fix a yellow light:
- Move the SimpliSafe doorbell closer to the base station to improve its connection.
- Check the base station’s power and ensure it is properly plugged in and turned on.
- Reset the SimpliSafe doorbell by pressing and holding the reset button for 20 seconds.
- Follow the steps in the SimpliSafe app to reconnect the doorbell to the base station.
- Test the connection by ringing the doorbell and observing if the yellow light still appears.
If reconnection does not solve the issue, the issue might be due to a faulty WiFi network configuration.
Note: Manually check if your SimpliSafe application is updated before proceeding.
Solution 7: Check The WiFi Network Configuration
Some WiFi settings can interfere with your doorbell receiving updates, which can raise a blinking yellow light.
To prevent such an occurrence, you can do some rudimentary network configuration checks.
Here is how to check your WiFi network configuration for potential issues:
- Verify that your WiFi network is not hidden and is broadcasting its SSID.
- Ensure the WiFi password and network are correctly entered in the SimpliSafe app.
- Restart your WiFi router and SimpliSafe doorbell to refresh their connections.
- Disable any MAC filtering through the advanced router settings interface.
- Change the WiFi channel on your router to reduce interference.
- Reconnect your SimpliSafe doorbell to the WiFi network through the app.
- Follow through the prompts for setup to pair your device and check if the issue is fixed.
Remember to contact your internet service provider for additional support if you suspect the issue is related to your home network.
Note: Don't have custom running network firewalls when updating or pairing your doorbell.
To fix a SimpliSafe doorbell yellow light, begin by resetting your doorbell and checking its batteries.
Next, troubleshoot your WiFi connectivity, and finally, inspect the power delivery.
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