Philips Roku TV not connecting to WiFi can be frustrating initially, as it’s not clear if the cause is within the TV itself or the WiFi network itself.
Whatever the case is, don’t worry; we will help you through this issue.
To fix Philips Roku TV not connecting to WiFi, check the WiFi network availability and power cycle your device. Next, clear the previously saved networks and check the signal.
Now that you have a general grasp of the fixes we will attempt for your Philips Roku TV let’s try to better understand what causes WiFi connectivity issues.
Why is my Philips Roku TV Not Connecting to WiFi?
Philips Roku TVs can fail to connect to a WiFi network if they are incompatible if the network has been set up incorrectly, or if the signal strength is poor.
In some rare cases, this issue can be due to a software error within your Philips Roku TV or a damaged WiFi modem or adapter.
Here are the most common causes of Philips Roku TV not connecting to your WiFi:
Now that you know which problem areas are responsible for WiFi connection issues on your Roku TV, let’s perform some troubleshooting steps.
How to Fix Philips Roku TV Not Connecting To WiFi?
Tip: Try creating a guest network to see if your Roku TV can connect to it.
Solution #1: Power Cycle Your Roku TV & Modem
Before we go further into troubleshooting your Roku TV not connecting to any WiFi network, it’s essential to try the most universal fix.
Many network issues can be cleared by simply power cycling your Philips TV and the WiFi modem itself.
Here are the general steps to power cycle your Philips Roku TV and WiFi modem:
- Power down your Philips Roku TV with the remote.
- Unplug your TV from the power outlet and wait for a minute.
- Reset your router by disconnecting it from its power source.
- Allow a full minute for the router to be off before plugging it back in.
- Once your router is back online, reconnect your TV to its power supply.
- Switch on your Philips Roku TV and let the device recalibrate.
- Attempt to establish a WiFi connection again.
If you are using any WiFi extenders within your home or office, please also reset them in the same way as outlined above.
If you notice that the WLAN or Internet lights are not blinking on your router, please reach out to your Internet service provider.
Note: Consider using a WiFi repeater or extender to boost your network range and strength.
Solution #2: Verify WiFi Network Availability
One possible cause why Philips Roku TV won’t connect to WiFi can sometimes be because your WiFi network is improperly configured to appear on other devices.
To ensure this isn’t preventing your Philips device from pairing, you must check the network for availability issues.
Here is how to verify your WiFi network so your Philips Roku TV can connect:
- Access the Settings menu on your Philips Roku TV’s home screen.
- Navigate to the Network submenu using the remote control arrow keys.
- Select the option to set up a new WiFi connection.
- Choose the Wireless option for a list of available networks.
- Confirm that your home network appears.
- If you don’t see your network, confirm your router’s SSID is visible to devices.
- If visible, try to reconnect, inputting your password when prompted.
Note that the steps with which you reach the network menu can vary based on your Philips TV model.
If unsure, check your Philips instruction manual on how to reach the Internet settings.
Tip: Disable any running VPNs for your WiFi model, as they can cause IP address issues for your TV.
Solution #3: Perform a Software Update via Ethernet
Sometimes, your Philips Roku TV will struggle with connecting to a network because its firmware might be outdated.
Running on obsolete software can cause compatibility issues and prevent you from using your TV features properly.
To remedy this, you can manually update it.
Here is how to manually update your Philips Roku TV via an ethernet cable:
- Use a wired Ethernet connection to connect your Philips Roku TV to your network.
- Access the System menu through your TV’s settings.
- Select the System update option (note this might be visible within the advanced settings)
- Initiate a manual check for updates by selecting Check Now.
- Allow any updates to install, then disconnect the Ethernet cable.
- Restart your Philips Roku TV and test the WiFi connection once more.
Note: You can sometimes install an update via a USB drive by downloading it from the Philips official website.
Solution #4: Clear Previous Network Connections
A common yet frequently overlooked cause of WiFi connectivity issues for your Roku TV is that it’s trying to pair automatically to the wrong network.
This can happen if you have connected the TV to the internet in the past, and now it’s stuck in a loop trying to pair itself to it.
Here is how to ensure your Philips Roku TV can pair with the correct network:
- Enter the Settings menu on your Roku TV.
- Navigate to and open the System section.
- In the Advanced system settings, find Network connection reset.
- Alternatively, the setting could be called “Forget Network” or “Delete Network”.
- Initiate the reset to clear existing network settings.
- Reboot your Philips Roku TV after the reset process is complete.
After these steps, reconfigure your wireless connection from scratch by inputting the credentials and pairing the Roku TV again.
Note: Check which WiFi frequency band is supported by your Philips TV; not all devices can pair to 5GHz networks.
Solution #5: Modify Hidden Network Settings
If you navigate to your TV network settings, but your WiFi network does not appear on the list of available networks, it’s likely because it’s hidden.
All WiFi networks have this ability to prevent unauthorized access to them.
Here are the steps to enable or change the hidden network settings to pair your Roku TV:
- On your remote, press the Home button quickly five times.
- Follow with Fast Forward, Play, Rewind, Play, Fast Forward.
- On some Roku TV models, you might need to press a different combination.
- On the Secret Screen that appears, look for Network settings.
- Within this menu, locate and disable the network pings option.
- Exit the secret screen and restart your TV.
- After the TV boots up, try to link to your WiFi network; you might need to press the Scan Again button.
After these steps, you can also access the modem settings by typing in your IP address to a device connected to it inside a browser search bar.
From there, you can check for settings that prevent specific devices from connecting.
Note: You can try sharing a WiFi hotspot from your laptop or tablet to your Roku TV.
Solution #6: Optimize Wireless Signal
If your WiFi signal is too weak, it can prevent your Roku TV from properly connecting to it.
To remedy this, you have to perform a couple of standard optimization tweaks.
Here is how to optimize your WiFi signal for your Philips Roku TV:
- Adjust the placement of your WiFi router to enhance signal strength.
- Eliminate physical barriers that might impede wireless signals.
- Switch off devices that could interfere with wireless transmission.
- Use a different channel on your router, selecting one with less congestion.
- Update the router’s firmware to the latest version.
Note: Have your WiFi router placed in a central spot, preferably elevated from the floor.
Solution #7: Minimize Electronic Interference
If you use too many electronic devices at the same time whilst they are connected to your WiFi network, there might be interference blocking the signal strength.
Here is how to ensure your Roku TV connection is not obstructed:
- Power down devices that could potentially disrupt wireless signals.
- Temporarily remove other gadgets from your WiFi network.
- Rearrange your TV setup to avoid proximity to reflective surfaces and appliances.
- Utilize a WiFi analyzer tool to locate a clearer channel.
- Adjust your router’s settings to a better-suited wireless channel.
- Power up your Philips Roku TV and try the WiFi setup once again.
Note: If using a power strip for your Roku TV, ensure it's not overloaded.
Solution #8: Factory Reset Your Philips Roku TV
If you followed all of our solutions so far, but the issue persists, you can try factory resetting your Roku TV as a last resort.
Keep all your important data backed away somewhere safe before proceeding.
Here is how to hard reset your Philips Roku TV.
- Find the System section within your TV’s settings.
- Choose the Advanced System Settings tab.
- Select the Factory reset feature.
- Confirm you want to reset all TV settings.
- Follow the on-screen instructions to proceed with the reset.
- Once the reset is complete, set up your TV as if it were new.
- Attempt one last time to connect to your WiFi network.
Note: A hard reset will remove any saved movies and data and log you out of your Roku TV account.
To fix Philips Roku TV not connecting to WiFi, check if the router’s signal strength is sufficient.
Then, check if your TV is not automatically trying to pair to the wrong network.
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