How to Fix Kindle Fire Music App Not Working? – (All You Need to Know!)

Is your Kindle Fire music app not working? It could require simple steps or a reset!

The Kindle Fire is one of the best versions of the Kindle family due to integrating Android and allowing you to listen to music while you read your favorite books.

However, the Amazon Music app glitches sometimes, and the solution is not obvious to all users.

Troubleshoot Amazon Music on Kindle Fire by checking the internet and updates, or consider login errors and possible need for a factory reset.

Let’s make your music app work again on the Kindle Fire!

Kindle Fire Music App Not Working – Check 9 Fixes!

Solution #1: Check Your Connection

Whenever an app is not working correctly on your Kindle Fire, you must ask yourself: Is the connection to the Wi-Fi or mobile data good enough?

If you don’t have anything downloaded on your Amazon Music app, then the app might keep looking for content forever without a good connection.

Here are some ways to test:

• Open different apps that require an internet connection.
• Verify if your phone is accessing the Wi-Fi without trouble.
• If using cellular data, check if the chip is inserted correctly.
• Restart the router just to ensure.

Moreover, verify whether you are connected to 2.4GHz or 5GHz Wi-Fi. Kindle Fire and Fire Tablet support both.

But 2.4GHz has a wider range, while 5GHz is faster. So, if you are far from the router, try connecting to the 2.4GHz network.

Solution #2: Check The Sound Settings

Perhaps the app opens, but there is no sound when you start playing a song.

If you are sure that your earbuds or headphones are well connected, the issue might stem from the sound settings.

They might be configured not to disturb you when reading.

Here are the steps you must follow:

1. Open the Settings on your Kindle Fire.
2. Go to the “Sound & Notifications” section.
3. Choose the volume you want.
4. Check if sound is enabled for media (toggle it on).

After changing the sound settings for the media, try listening to your favorite songs again!

Solution #3: Update The App

A few apps fail to work properly when the latest version is not downloaded.

Usually, the apps will update automatically whenever a new release is pushed.

However, system glitches and updates might not hit your device. On the other hand, you might have delayed an update when prompted.

If you’ve done that, it is now time to rectify the issue:

1. Tap on the “Apps” section on the main menu.
2. Click on the “Store” button and head to the app store.
3. Press the mid-bottom button to open the Store.
4. Locate the pop-up menu “App Updates.”
5. Tap on it.
6. The device will look for updates on the server.
7. If an update for Amazon Music is available, install it.

Solution #4: Clear The App Cache

Is your Amazon music app not working on Kindle Fire? Since Kindle Fire uses the Android system, it allows you to clear the cache for any app.

Such a solution will clear data potentially corrupted. Even if not corrupted, perhaps there is too much data, making the system or app clunky.

Here is how you proceed:

1. Launch the device’s Settings.
2. Locate “Apps & Notifications.”
3. Choose “Manage All Applications” or “See all apps.”
4. Open the options for the Amazon Music app.
5. Locate and tap on “Storage.”
6. Find “Clear Cache.”

On the Android system, you are faced with “Clear Cache” and “Clear Data.”

Cache data consists of preloaded data to run apps faster the next time you load them. If you click “clear data,” you might end up wiping relevant info and downloads.

Solution #5: Reinstall The App

A few times, your app is still outdated, but some glitch will prevent the App Store from showing you that an update is available.

In such a situation, you might need to uninstall the app and install it again via APK. 

1. Locate the Amazon Music app on your device.
2. Hold its icon.
3. Choose “Uninstall.”
4. Ensure it gets uninstalled.

Allow APK Installation

Before installing the APK on your Kindle Fire or Fire Tablet, you need to permit APK installation.

Here is how:

1. Open the device’s Settings.
2. Scroll to the bottom.
3. Tap on “Apps & Notifications.”
4. Look for “Advanced.”
5. Find “Apps From Unknown Sources” and allow it.

Install The Amazon Music APK

Now is the time when you will find out if things can work out.

Do the following:

1. Open a browser on your Kindle Fire.
2. Look for an APK repository where you can find the Amazon Music APK.
3. Download the Amazon Music APK.
4. Click on the file and choose to install it.

Once it is installed, you should open the app and see how it behaves.

If it works, you will have very useful info about your device: the system is glitched, or the overall cache has corrupted files.

Solution #6: Force Stop The App

Is the Amazon Fire Tablet music app not working? Suppose the app crashes upon opening.

Then, you switch back to the device’s main screen. You try to close the app, but it stays open in the background.

In that case, you will need to force-stop the app and restart your device.

1. Open Settings.
2. Select “Apps & Games” or “Apps & Notifications.”
3. Choose “Manage All Applications.”
4. Choose the Amazon Music app.
5. Click on “Force Stop.”

After that, restart the device and try to launch the Amazon Music app again.

Solution #7: Log Out And In Again

Perhaps the app opens up, but you can’t do much on it. That happens for many users because the login session has crashed.

It stays the same no matter how many times you reopen the app, right? In that case, it is necessary to end your login session.

Here you go:

1. Click on the Gear icon.
2. Choose “Music Settings.”
3. Scroll down the screen.
4. Click on “Sign Out.”

After that, close the app. Then, open it again and sign in.

The new login session should load all of the necessary data on your phone. If it doesn’t, follow solutions #7 and #8.

Solution #8: Check For System Updates

One reason that you are facing glitches with Amazon Music on your Kindle Fire/Fire Tablet is that the system is outdated.

When the system is outdated, many random glitches will happen, and you never know which app will be affected precisely.

So it is time you check for updates:

1. Swipe down from the top of the screen.
2. Tap on “Settings.”
3. Scroll down.
4. Select “Device Options” or “Device” (depending on your Kindle model).
5. Choose “System Updates.”
6. Tap on “Check Now” or “Check for System Updates“

If an update is available, follow the on-screen prompts to download and install it.

The device will restart during the installation, so just let it do it.

Tip: The device always tells you when an update has been pushed. You must accept the update right away to avoid issues like the one being discussed.

Solution #9: Factory Reset The Device

Finally, the issue at hand might be only one of many others in your Kindle Fire, right?

When the entire system becomes glitchy, it might be time to factory reset it.

Unfortunately, that means losing all your data. Thus, ensure you have backed up any important files.

Then do the following:

1. Swipe down from the top of the screen.
2. Tap on “Settings.”
3. Scroll down.
4. Select “Device Options” or “Device” (depending on your Kindle model).
5. Tap on “Reset to Factory Defaults” or “Reset Device.”
6. You might be asked to enter your device password or PIN for confirmation.
7. Tap “Reset” or “Confirm.”

The reset procedure will take a while, and your device will restart during it.

After that, you need to set it up from scratch, downloading your favorite apps and setting up all of your accounts.

Quick Recap

You must check the sound settings and the network whenever the Kindle Fire music app is not working.

Perhaps the issue goes beyond that, and then you will need to check if the app is glitched, requiring perhaps a new installation or a cache clearance.

We hope the nine solutions above have helped you out!