graco duetsoothe swing and rocker won't turn on

When the Graco Duetsoothe swing and rocker won’t turn on, you can do plenty of things. So it is not a hopeless situation!

When the batteries don’t work, you must check them and clean the compartment to eliminate corrosion or dust. The power cord can also be defective, and you can clean or replace it.

Duetsoothe Swing is excellent for babies and parents. Parents can be sure that their babies will sleep happily.

When the device stops working, you can count on the guide below to figure out what is happening.

Graco Duetsoothe Swing And Rocker Won’t Turn On – Reasons

 swing and rocker won't turn on

As popular as Graco products are, sometimes they fail. That is annoying for parents that need to help their babies to sleep. 

Suppose you face this situation: Graco Duetsoothe swing and rocker not turning on.

Since Graco Duetsoothe works with batteries or a power adapter, troubleshooting it will require patience.

Below you can check the most common causes.

After that, you can chase the issue and fix it.

#1. Faulty Power Outlet

Perhaps you are connecting the Duetsoothe to an outlet that doesn’t work well enough with the product.

#2. Defective Power Cord

If you depend on the product’s power cord, one possibility is that it is damaged.

#3. Misaligned Batteries

a misaligned batteries

Batteries must be properly in place if you want to use Duetsoothe without connecting to a power outlet.

#4. Worn-out Batteries

Whether you are using rechargeable batteries or not, there is a high probability that they can’t provide any more power.

#5. Defective Motor

The power is fine, but the motor cannot start.

#6. Inner Software is Compromised

As with any electronic device, sometimes it won’t work because of software failure.

Graco Duetsoothe Swing And Rocker Won’t Turn On – Fixed

how to fix the swing and rocker

Below you will learn all the possible solutions you can apply to get Graco Duetsoothe back and run.

Pay attention to the fact that some solutions apply to batteries while others to the power adapter.

Whatever the case, it is important that your Graco Duetsoothe can work however you want. 

If it works with batteries but is not plugged into the power, that is an issue you must check. 

Otherwise, a defective product can fail you when you need the most!

Solution #1 Adjust The Batteries

adjust batteries

Let’s say you are trying to use the Graco Duetsoothe with batteries on. In that case, the first thing you must do is align the batteries correctly.

With the baby out of the Swing, open the compartment and check the batteries:

  1. Insert a screwdriver into the coin slot
  2. Open the lid
  3. Verify if batteries are well adjusted
  4. Take them all out and back in to ensure
  5. Close the lid

Now the Duetsoothe must work. On the other hand, if the product had been working fine and stopped turning on only recently, the issue with the batteries might be different.

Solution #2: Change/Recharge Batteries

change the batteries

You must have spare batteries for the next step in checking the batteries. Remember that Graco Duetsoothe requires 4 D (LR20-1.5V) cell batteries.

  1. Insert a screwdriver into the coin slot
  2. Open the lid
  3. Take the old batteries out
  4. Put new batteries in place
  5. Close the lid

It is time to test again. With new batteries fully charged, the Graco Duetsoothe shall work like a charm.

Tip: If the batteries you use are rechargeable, it is worth taking them out and charging them fully. Then, place them back into the compartment.

Solution #3: Eliminate Corrosion On Battery Terminals

You probably already noticed that many battery-powered devices will show a bit of rust or other signs of corrosion on their battery slots over time. 

Thus, if the first two solutions on this fix guide didn’t do anything, it is time to check for corrosion on battery terminals.

eliminate the corrosion

First off:

  1. Insert a screwdriver into the coin slot
  2. Remove the lid
  3. Remove the batteries
  4. Place the batteries somewhere safe

Now it is time to eliminate corrosion. Whether it is showing up just a bit or is in a severe state, doing the following can ensure maximum efficiency:

  1. Grab wool or sandpaper
  2. Clean wherever corrosion is present
  3. Ensure no more corrosion is in the terminals

It is time to put the batteries in place again.

  1. Adjust the batteries
  2. Pay attention to “+” and “-” directions
  3. Close the lid
  4. Turn the Graco Duetsoothe on
Alert: If this solution still doesn't make your Graco Duetsoothe work through batteries, you must contact Graco support!

Solution #4: Perform A Power Cycle

perform power cycle

This solution is supposed to work using the Draco Duetsoothe connected to a power source.

Power cycling is a typical procedure to troubleshoot electronic devices. It releases the charge and prepares the equipment to receive electricity once again.

Here is how you power-cycle your Graco Duetsoothe:

  1. Unplug the Draco Duetsoothe from the power
  2. Wait at least 60 seconds
  3. Plug the Swing and rocker back in
  4. Turn the device back again
Tip: In step 2, you can wait more than 60 seconds if you want to ensure maximum efficiency. After all, the more you wait, the readier the system will be to receive electricity the next time you plug it in.

Solution #5: Check The Power Adapter 

check the power adapter

If power cycling does not work, you must closely inspect the power adapter’s state and the outlet you are connecting it into.

The first step is to unplug the power cord from both ends. Then, take a close look at each end and the part in the Graco Duetsoothe where you power it.

Is there any sign of corrosion? Is there perhaps a sign of damage?

Even if only for prevention, you can do the following:

  1. Grab a piece of wool or sandpaper
  2. Rub the wool/sandpaper on every metallic part
  3. Ensure that no dirt or corrosion is visible
Note: Do the above on both ends of the power cord and on the part where it connects. That can eliminate a lot of trouble down the road.

Solution #6: Inspect The Power Outlet

check the power outlet

You will be very glad if this solution works. “Why,” you must ask. That is because if it works, there is nothing wrong with your Graco Duetsoothe.

Here is how you must proceed:

  1. Unplug the product from the power
  2. Move it close to another power outlet
  3. Plug into that new outlet
  4. Turn it on

You must connect directly to the wall for maximum performance and not to a power extensor.

That is because some power extensors might be too weak and not deliver the right amount of charge.

Solution #7: Replace The Power Adapter

Suppose you tried all solutions above to get your Graco Duetsoothe to work when connected to a power outlet.

If none works, then the issue might be in the power adapter.

replace your power adapter

According to instructions, you must inspect what type of power cord is used in your Graco Duetsoothe.

It must be a 5v power cord if nothing is different from usual. In that case, you can easily find it at online retailers.

Once you have a new power adapter/cord, all you have to do is install it just like you would install the former. 

What We Learned

It is common to happen the following: Graco Duetsoothe swing and rocker won’t turn on.

When you face that, it can be either a problem with the batteries or the power cord. Sometimes it can even be the motor (in which case you must contact Graco).

All you have to keep in mind is that troubleshooting is possible. With all the tips you learned throughout this guide, we are sure you will get your Graco Duetsoothe to help your baby sleep again.

Nicole B