Your TCL Roku TV keeps restarting and you don’t know what to do? Well, luckily you have come to the right post. Here, we will explain in detail what might cause this annoying continuous restarting and what could you possibly do in order to solve it.
This is a problem that many Roku TV users are struggling with, so we have gathered the most useful information from all over the internet at your disposal.
The frustrating restarts could be caused by several things. It is recommended to see if there is a new firmware update for your Roku TV and update it. If this doesn’t help you can try to reset your TV to factory settings which could eventually eliminate any apps that might cause this issue to occur.
Keep in mind that if performing a factory reset on your TV will wipe all of the currently stored data in your TV device. Once ready you will have to install and configure all of your apps and settings again.
How to Fix My TCL Roku TV Keeps Restarting?
Your first step is to examine the behavior of your TV when it restarts itself and determine whether it is restarting when using specific apps or just running randomly for an unknown period of time.
Once you have a better idea of what kind of problem you’re dealing with, the troubleshooting process will be much easier for you, and you will know where to start.
Based on the observation you had just performed, here are some handy tips on how to resolve the issue and stop your TCL Roku TV from randomly restarting.
Roku TV Restarting on A Specific Application
If your TV is restarting when using a specific application, the issue will be simple enough for you to fix.
Ensure that the restarting problem is the application’s fault and not to the TV because that could be of great importance during the troubleshooting process. In order to determine this, follow the steps below:
- Uninstall the specific application and attempt on similar apps
- If you haven’t experienced any issue, reinstall the app you have uninstalled
- Update the app to its latest version if there is a firmware update available
If the issue is found within the application and backing the files doesn’t help, it is strongly recommended to report the bug and contact the application’s support team.
It is highly likely for them to remove the issue that causes your TV’s restarts.
If this method doesn’t seem to help, keep reading to learn more about my TCL Roku TV keeps restarting issue, especially if it is occurring at random.
How To Fix Roku TV Randomly Restarting?
Most of the users struggling with this issue are experiencing random restarts, so we have gathered more information about this issue and prepared not one, but two different approaches that can help.
If your restarts aren’t caused by any applications and you have noticed that no matter what you are currently doing the Roku TV keeps rebooting at random, we will list some alternative methods for you to try in such a situation.
Method #1 Restart Your Roku TV
A hard restart might be the fastest way to deal with unknown glitches that might be causing your TV to restart.
You can easily restart your TV by plugging the power cable out of the outlet for about 3 minutes. This way you will reboot all services and hopefully, your issue will be gone.
Method #2 Power Cycle the Roku TV Remote
While it is highly unlikely the random restart could be the remote’s fault.
For instance, if the power button of your remote is broken it could be sending inputs to your TV, which might cause it to turn off and then turn on.
We recommend performing a power cycle following the steps below:
- Take the batteries out of the remote
- Press each button several times
- Wait for about 2 minutes
- Insert the batteries back in the compartment
If your issue is now gone, then there is definitely something going on with your remote.
If however, the issue persists, you can try using the mobile application as a remote to confirm the issue.
Method #3 Update Firmware
Updating your firmware, as common as it sounds could eventually resolve the issue.
If the new update for your TV has something more complex to do with your software and you accidentally denied that update process a random restart can occur.
Follow the steps below in order to update the firmware of your TCL Roku TV.
- Access your Roku TV Settings by pressing the Home button on your remote
- Head to Firmware Update and select the Update button
- Wait for the update to download and install
- A restart will probably occur if the update involves Software Modernizes
- After that, your TCL Roku TV should now be up to date!
It is strongly recommended to enable the Auto-Update function for your TCL Roku TV in order to avoid such problems.
This will also resolve any errors that could have developed over time and keep your device bug-free.
If you still don’t know why TCL Roku TV keeps rebooting, with our next method we will take our troubleshooting one step further and hopefully, the issue will be gone.
Method #4 Factory Reset Your TCL Roku TV
A great option that could also resolve your issue is to Factory Reset your TV.
It is well-known that erasing your TV clean will remove any software-related issues that might have developed over time and you will find this method recommended in many Roku community guidelines.
As mentioned above, factory resetting your TV will wipe all of the information stored on your TCL devices such as apps, movies, and any kind of temporal data.
The process isn’t complex at all as all you have to do is access the settings and click on a few buttons that wield the great possibility of resolving the frustrating rebooting issue.
Follow the steps below in order to perform a factory reset on your TCL Roku TV.
- Using your Roku remote, access the main screen of your TV
- Scroll down until you locate the Settings tab
- Press the right arrow on your remote and select System
- Afterward, select the Advanced System Settings
- Navigate to the Factory Reset option and click on it
- After selecting the factory reset option, proceed by hitting the OK button
Then, wait for a few minutes that depend on your TV’s speed and now your TV should be wiped clean. Test if the issue persists by visiting an app or watch a video for a few minutes
After clicking on Factory Reset, you will be granted an option to either wipe everything or just any non-software content such as apps, movies, and data.
It is recommended to wipe everything as if the issue is within your Roku TV OS a non-full factory reset won’t do much at all.
If you still haven’t figured out why TCL Roku TV keeps restarting, make sure to go back and apply our methods once again.
You might have missed an essential step which could have been exactly what you need to get rid of the issue.
We hope that we have answered all of your questions related to why TCL Roku TV keeps restarting and this post was helpful in one way or another.
Having such issues is a common thing that many Roku users share, but the abundance of troubleshooting methods makes these issues relatively easy to resolve.
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